Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

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Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

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“If you want anything EBay it first.”

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Posted 7 years ago

“Your having a laugh to see honest reviews look at trust pilot buyers beware.”

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Posted 7 years ago

“Good condition and fast delivery”

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Posted 7 years ago

“Wide range of items with competitive pricing. Great delivery options!”

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Posted 7 years ago

“Great prices!”

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Posted 7 years ago

“baal bichi”

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Posted 7 years ago

“Left neg feedback about a seller, but eBay removed feedback, sellers sells a lot through eBay, eBay refunded me because I mentioned this which is praising eBay they removed it and I cannot leave another review for this seller, so other victims could experience the same as me, I gave a honest feedback, so basically as a valued customer ( their words, ha ) they don't mind losing me as I have now closed my account, there are plenty of other eBay types out there I will never use again, they are all about money and not their customers, we are just a very small fish in a very big pond, by they we make the top of the tree very rich”

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Posted 7 years ago

“Prompt efficient service and payment system”

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Posted 7 years ago

“THEY ALWAYS HAVE WHATEVER I NEED AND IT IS EASY TO FIND THINGS AND BUY”

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Posted 7 years ago

“Full of fake items from Hugo Boss, Ralph Lauren Polo, Clone Island Paul & Shrink. I have returned fake items and stated that I am returning because they are counterfeit only for the seller to put them back on sale again. They have a way to report items and I have used this until I’ve torn the....out of it but to no avail. My advice is to buy the item/s you are after by researching them first and you will find authentic ones at decent prices. Be aware if it can be counterfeited it will be on EBay and they don’t care as long as they get their slice of the cake!!!”

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Posted 7 years ago

“Your customer service is useless you are letting buyers be conned with fake postage so they pay twice for items that are not genuine.”

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Posted 7 years ago

“A fun place to shop and find GREAT deals. If you need almost anything first check on eBay to see if you can make the purchase WAY below retail price. Ebay has it all!!”

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Posted 7 years ago

“Buying phone coves”

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Posted 7 years ago

“Excellent service, as well as a safe payment system. Everything I buy is easy to find, and quickly dispatched. Customer safety is of utmost priority to Ebay, with full refunds and guarantees.”

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Posted 7 years ago

“very easy to navigate around the website, always on hand to help with queries and respond to any issues in a reasonably quick time.”

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Posted 7 years ago

“The website is very good and the communication is awesome!”

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Posted 7 years ago

“Secure the payment and very positive in the informations.”

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Posted 7 years ago

“The delivery time and service wasn't bad but a couple of the products I ordered weren't as expected. None of which was shown or explained in the description of the item”

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Posted 7 years ago

“Excellent service got exactly what I wanted at an excellent price”

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Posted 7 years ago

“They Delivered My Package Safely & Quickly - A Great Friendly Service.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,113 reviews