Ebay Reviews

Name: Ebay
Rating: 3.06

3.1 Rating 4,157 Reviews

52 %

of reviewers recommend Ebay

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3.1

Based on 4,157 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Customer Service
Communication Channels	Email, Live Chat, Telephone

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154

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Couldn’t give zero stars or else I would!! Unfortunately I have become victim to the eBay GSP scam....buyer purchased small value item, seller sends item, buyer fraudulently says not as described, cost of return postage has to be covered by seller, return postage cost more than the item. Buyer gets refund and gets to keep the item. WIN WIN for the buyer. LOSE LOSE for the seller. Customer services are as much use as a chocolate fire guard!!”

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Posted 6 years ago

“I'm a new seller on eBay and everytime I reach the threshold so my PayPal money is no longer on hold they increase the threshold! When I contact them they never answer the question as to why? Yet eBay and PayPal have no problems taking their share out of it! 1 big scam in my opinion!”

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Posted 6 years ago

“They treat their sellers with no respect. Always a issue. They pulled money for items I did not sell and I seeked resolution. Almost two and half weeks later nothing. Nothing to speed up the large amount stolen from me. They lent no assistant. No care my bills are unpaid and my account negative. They then pushed me off on PayPal like I was no concern anymore. eBay is awful to their sellers and are unprofessional”

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Posted 6 years ago

“Every time I have to deal with Ebay, there is always a problem! First, I purchased a item and returned it because it was not the right product and Ebay refused to refund me! Secondly, I sold a item for the first time yesterday and the money the buyer sent me through PayPal was placed on hold and I was told that it was because it was my first time selling. I was told that my money will be taken off hold when the seller gets the item. Well, I'm not going to just send the product without getting my money first! SCAMMER! These are not the only issues I've had!”

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Posted 6 years ago

“Don't sell stuff on Ebay. There is no seller's protection. Nasty business. They allow bidders walk away from bid to ruin your auction. They allow scammers purchase your item and claim its fault to get money back so you end up paying the postage and getting a broken item. Avoid this company you can, use facebook market place. Its all free as well.”

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Posted 6 years ago

“Buying OK but selling they are a very nasty organisation. The one star is for buying.”

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Posted 6 years ago

“OK for buying but they are a law unto themselves when it comes to selling.”

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Posted 6 years ago

“I'd had some good experience with Ebay several years ago... but recently I used them to buy a refurbished I-phone (Diamond Wireless-3rd party vendor) after updating my new address info online and by phone support. I ordered phone online and even after confirming my new address w Ebay phone support, it was sent to the old address 100's of miles away. I immediately notified all (Ebay and their 3rd party vendor-Diamond Wireless) that the ship to address was incorrect as soon as soon as I was e-notified it had been mailed (wasn't scheduled to be delivered for 4 days via FedEx). I had asked Ebay and Diamond Wireless to have it returned or re-routed to the correct address and Ebay said "no worries"... file a claim when you get notif it arrived at wrong address. The clueless person at Diamond Wireless said, "Oh just mail it back and we'll refund". Ebay supervisor claimed it was covered by some kind of "built-in" delivery insurance (pure lie). Diamond Wireless is even worse than Ebay... caveat emptor. I did notify Ebay and Diamond Wireless again when FedEx sent me notif of delivery to wrong address and Ebay immediately denied claim. Poor customer support and supervisors who simply lie to cover their rear ends. Ebay and Diamond Wireless are very simply crooks in my opinion. I ended up taking a day off work to drive 400 miles round trip and spending $50 on gas to retrieve the package from the new homeowner and mailed back to Diamond Wireless w return notif. at my expense. DW still tried to hang onto my $$. CAVEAT EMPTOR. If you buy a refurb phone on Ebay beware. I ended up using Back Market, not Ebay, and I got an excellent product with excellent support. I would give Back Market 5 stars. Ebay gets no more business from me.”

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Posted 6 years ago

“Ebay just rubbish greedy company. Good for the buyer, but bad for the seller”

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Posted 6 years ago

“Never sell on Ebay to expensive big rip off”

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Posted 6 years ago

“Selling on Ebay is to expensive never will sell on ebay again”

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Posted 6 years ago

“Don't waste your time to leave deserved negative feedback for sellers. Even the comment is accurate and explains exactly your experience with the purchase and buyer, ebay will remove your feedback if seller ask for that.”

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Posted 6 years ago

“Awful customer service, as sales business support. Stay away from them.”

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Posted 6 years ago

“Should be zero. I've been buying and selling since 2010. You can't leave appropriate feedback for lying thieving buyers. "Customer Service" is next to useless. Can't understand a word they say as unfortunately they have thick pseudo "American" Filipino accents and when you can partially understand, they say the problem will be solved and then it is not, to your detriment. The whole thing is a Kafkaesque Nightmare and very soon all that will be left will be rubbish Chinese goods with UK Postal addresses.”

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Posted 6 years ago

“EBAY sucks Dont Buy here If you have an issue you will get the runaround and the a e-mail saying your case is closed and package has been delivered when it has not been delivered !”

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Posted 6 years ago

“You wouldn't know till things go wrong. Don't trust ebay who do nothing about their dodgy sellers. I made complaint they done nothing. So no more ebay. Very disappointing. Don't know how ebay lasted and lasting for that long in the market. All the best to who still trust and use t EBay.”

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Posted 6 years ago

“I purchased what I'm sure was a Amazon fire stick & not a rubber cover my 12.93 was basically taken & further dispute done by PayPal!! Ugh agony of explaining over & over on top of people on social media explained the process of them ordering selling & dropping customers order fool me twice! Shame on eBay.”

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Posted 6 years ago

“Lauren is a stinky little betch”

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Posted 6 years ago

“Horrible customer services reps. They will lie and treat the average buyer and seller with disrespect. DO NOT TRUST”

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Posted 6 years ago

“This eBay got to go for real. How do I valued your seller than your customer. Wow Amazon is outsmarting eBay in all area. I’m done with eBay. I have been a valued customer for over 12+ this is my 3rd account with purchases left and right, but now I realized Ebay has no valued respect for their customer. Honestly I’m done this is it. I’m breaking up with eBay my heart goes out to valuable customers like myself.”

Helpful Report

Posted 6 years ago

Ebay is rated 3.1 based on 4,157 reviews