Ebay Reviews

Name: Ebay
Rating: 3.07

3.1 Rating 4,139 Reviews

52 %

of reviewers recommend Ebay

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Metrics

3.1

Based on 4,139 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 30%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great selection and competitive pricing. Some sellers have tricky multiple listing practices, but once you realize, you just scroll past them”

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Posted 7 years ago

“I use eBay all the time and will be doing alot ov my Xmas shopping there eBay is Good for big and small shoppers”

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Posted 7 years ago

“Sooooo much choice and great prices.”

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Posted 7 years ago

“You can find anything your looking for . Cheaper than shops”

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Posted 7 years ago

“You can always find what you need, and usually at a great price”

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Posted 7 years ago

“Good Good Good”

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Posted 7 years ago

“There is a good selection of products new and used.”

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Posted 7 years ago

“Out $100. eBay is NOT worry-free shopping. A few months back I purchased Canada goose jacket, which was advertised as authentic. It was not, and it wasn't even a good fake, it was ridiculous. The seller purposely hid the fake logo, and hologram looked to be real from the pictures. I naturally went to return, eBay told me if the seller hasn't provided a return shipping label, I would have to pay for one, and the seller has to pay me back for the cost. Seller never did, months of back and forths with the seller, he shut me out, eBay "stepped in," but they didn't do anything. I called customer service a few times, hours of holds, they said they'll look into it, never got a callback. called again, hours of waiting again, then the lady said they wouldn't refund since it was not their responsibility the guy cheated me and HUNG UP ON ME! I'm out a hundred bucks because I trusted eBay's "Worry-Free shopping." There is no money back guarantee. NEVER trust a seller with "No returns, But backed by eBay money back guarantee."”

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Posted 7 years ago

“I just cancelled a order they didn’t give money back to me”

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Posted 7 years ago

“Any purchases from ebay have been delivered with no hassle and on time. Ebay is my first stop when shopping online. Recently had to cancel an order and both seller and ebay had sorted the problem immediately with great communication every step of the way.”

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Posted 7 years ago

“I am trying to get my refund but have been lied to twice by your customer services that I would receive it within 24 to 48 hours. I called on Monday 1st October and again on Wednesday 3rd October to complain and I was again promised the same. I bought an item that was not a described, waited ages to obtain a return label and now it has been delivered, I just want my money back please (without the lies).”

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Posted 7 years ago

“Cheap and efficient.”

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Posted 7 years ago

“verry good site”

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Posted 7 years ago

“Is brilliant and simple”

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Posted 7 years ago

“Worth a look . Amazing prices .”

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Posted 7 years ago

“Ebay caused total confusion by duplicating an order. The buyer and seller became totally confused since the two orders had the same item, at the same price, from the same buyer, for delivery to the same address and with the same details and order number. Online customer support have proved utterly hopeless. Ebay are only interested in making sales and if anything goes wrong in the process they are simply not interested, nor do they have a facility to deal with the problem.”

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Posted 7 years ago

“Just brilliant in general, always having bargains and reliable for delivery”

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Posted 7 years ago

“PENNY05 TRACKING”

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Posted 7 years ago

“I is the best produce for sweat that I ever tried.”

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Posted 7 years ago

“Ebay used to be good, now its just about how much money they can make out of Sellers. Never seen so many bad reviews as I have this last year or so. Think they got too big for their Boots.”

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Posted 7 years ago

Ebay is rated 3.1 based on 4,139 reviews