Ebay Reviews

Name: Ebay
Rating: 3.09

3.1 Rating 4,095 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,095 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 29%
Accurate And Undamaged Orders	Greater than 67%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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147

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Large collection of various things”

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Posted 6 years ago

“Getting stuff quickly at a fair Price”

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Posted 6 years ago

“EBAY always has everything I need either brand new or used. I can find all sorts of stuff as gifts or for myself. I've been an EBAY user for years and will continue to use it for many years to come.”

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Posted 6 years ago

“I understand i have to pay 35p for each item i list but i object to paying again every time i relist. Relistings should be free! Also the fee you charge on postage that the buyer pays is nothing short of theft....i charge what it actually costs to post a buyers item and thats what the buyer believes this cost is for and strongly object to ebay taking a percentage of this”

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Posted 6 years ago

“Quick and efficient”

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Posted 6 years ago

“they have a good refund policy,on any goods bought through their site, It gives a buyer complete peace of mind!”

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Posted 6 years ago

“No problam whatsoever with buying or selling,great for buisness.”

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Posted 6 years ago

“never a hassle always had deliverys in time. 12 years and no hassle wont use any othet buying outlet.”

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Posted 6 years ago

“One item faulty and another I think a counterfeit.”

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Posted 6 years ago

“Was a good place to buy but too many dodge sellers now.”

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Posted 6 years ago

“the product i bought from them came punctualy, except one time, when i received a complete refund on the spot!”

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Posted 6 years ago

“Love eBay. You find everything you want, can sell with confidence. Easy shopping, I just live ebay”

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Posted 6 years ago

“Very good customer service to get what I wanted at the right price, even from an overseas seller.”

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Posted 6 years ago

“I ordered smart watch and they delivered it in a week what is really fast”

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Posted 6 years ago

“eBay only delivery wait is long and Wish is very bad still waiting for orders”

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Posted 6 years ago

“often buy products from this site good bargains to.”

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Posted 6 years ago

“Fast delivery”

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Posted 6 years ago

“Quick service”

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Posted 6 years ago

“Great value for money”

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Posted 6 years ago

“They offer electonic goods of high quality and really keen prices.”

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Posted 6 years ago

Ebay is rated 3.1 based on 4,095 reviews