Ebay Reviews

Name: Ebay
Rating: 3.08

3.1 Rating 4,113 Reviews

53 %

of reviewers recommend Ebay

Company Reviews

Questions

Metrics

3.1

Based on 4,113 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 27%
Accurate And Undamaged Orders	Greater than 66%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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154

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Easiness and quality of encountered sellers coupled with decent delivery (packages intact).”

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Posted 8 years ago

“Lots of variety in items for sale”

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Posted 8 years ago

“no headaches ...”

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Posted 8 years ago

“Fast and easy”

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Posted 8 years ago

“Very easy and simple to find what you want”

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Posted 8 years ago

“I always get what I order on it I also sell with no issues either highly recommend for either”

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Posted 8 years ago

“great search feature, low prices and easy to find what you need.”

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Posted 8 years ago

“Kept up to date easy purchase”

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Posted 8 years ago

“As ever a fantastic range of products at a variable price point. Gives you the option to choose how much you're happy to spend. I received a fantastic product at a great price which i knew i was comfortable with. I keep going back for more because of this.”

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Posted 8 years ago

“had exactly what I needed at great price”

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Posted 8 years ago

“I will never use this website again. I was treated so badly and made feel like a liar as I never received my product and was told it was investigated and they closed it and told me there was nothing more they could do even when I had proof of some other random person signed for my product”

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Posted 8 years ago

“Not very good customer services. Felt like I was being talked down to.”

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Posted 8 years ago

“Satisfied and happy”

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Posted 8 years ago

“The product was there”

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Posted 8 years ago

“Always have the products I want for a less price than high street stores etc . Delivery is good and comes on time if not before the expected date.”

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Posted 8 years ago

“Rapid delivery low charge for postage.”

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Posted 8 years ago

“lots of second hand items, appeals to the bargain hunter in me!”

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Posted 8 years ago

“Delivery has been free, came fast, nothing broke , no scams , money back”

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Posted 8 years ago

“I found a dress that I lost 2 years ago and I really wanted it back. I'm chuffed to bits. It only cost me £10”

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Posted 8 years ago

“good speedy delivery”

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Posted 8 years ago

Ebay is rated 3.1 based on 4,113 reviews