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Ebuyer.com Reviews

4.7 Rating 53,541 Reviews
96 %
of reviewers recommend Ebuyer.com
Company Reviews Questions Metrics
4.7
Based on 53,541 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Read Ebuyer.com Reviews
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Phone:

0371 521 3300

Email:

Scott@ebuyer.com

Location:

Howden, East Yorkshire United Kingdom
DN14 7UW

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Amanda
Verified Buyer
“Would be good to just have a temporary account rather than knowing that e mails are now going to annoyingly come into my in box. This is a business buy but for a small B&B which has no company number so had to go through personal!!! Your phone number is a pay by customer...thought that had long gone in this day and age of free calls. Would discourage me from buying if I had had to use the phone”
Helpful Report
Posted 11 years ago
James
Verified Buyer
“This my first time buying from ebuyer.com so ive just rate them normal for the time being, I have got one problem though ebuyer needs to have a review order stage before confirming your order just lkke amazon does thats it really”
Helpful Report
Posted 11 years ago
John
Verified Buyer
“Really dislike some of the new site structure, first purchase for several months... Understand it makes it more accessible for casual shoppers / non technical users but would appreciate being able to list / sort items in fewer clicks as per old strucutre.”
Helpful Report
Posted 11 years ago
Hean
Verified Buyer
“I am happy with my order. But was not able to change my delivery address. The address I wanted to send the TV to was Hean Tucker Somerton House Surgery, 79a North Rd, Midsomer Norton, Radstock, BA3 2QE. Thinking I would be able to change the address as I processed through my order but am now at the end and the order has ended. But the order is going to my billing address. How can I change this? Please contact me on email address: hean.tucker@hotmail.co.uk or on 07583030234”
Helpful Report
Posted 11 years ago
Ann
Verified Buyer
“signing in was quite weird. I was completing my details when the system said I had been timed out. Must have been all of 2 seconds. Everything was a bit off & not very straight foward. delivery chrge was assessed at £1.51 but was then charged £1.52 . I wasn't bothered about the extra £0.01 just a little confused.”
Helpful Report
Posted 11 years ago
Michael
Verified Buyer
“Struggled to enter a correct uk address, repeatedly being told that it was not valid. Eventually got a form of it accepted”
Helpful Report
Posted 11 years ago
Peter
Verified Buyer
“Impulse buy, for a slight reduction in price. Selected free 5 day delivery but they failed to deliver on time. Being a small item, it was posted, rather than couriered. By waiting 3 days before bothering to dispatch they risked it missing the required 5 day limit, and it did. Used to be good before, but not so good these days.”
Helpful Report
Posted 11 years ago
Andrew
Verified Buyer
“cheap stuff, but very expensive delivery”
Helpful Report
Posted 11 years ago
Andrew
Verified Buyer
“Ive seen some great prices on ebuyer! the only thing is there customer service isnt the best and could be better”
Helpful Report
Posted 11 years ago
Mark
Verified Buyer
“Prices are competetive but delivery is sometimes a little slow.”
Helpful Report
Posted 11 years ago
Lesley
Verified Buyer
“Think you should have a choice regarding setting up an account. The timeout is too short.”
Helpful Report
Posted 11 years ago
Karen
Verified Buyer
“Still feel very aggrieved that you consider the Isle of Wight as "Channel Islands". Suggest you consult a map and find out where we are. Have never known another company do such a thing. For such a large order, I would have thought it would justify FREE delivery regardless.”
Helpful Report
Posted 11 years ago
Ben
Verified Buyer
“Not bad - but could have helped more with an order that went wrong. My credit card was initially declined (fraud protection) - I ended up getting same order delivered twice. Little details that confused or hampered me: - e-mail said card would be retried "in 5 days" - it meant within 5 days. - tracking codes for parcels were wrong - and even after phoning up I was still given a wrong code for one parcel - they wouldn't pay for the duplicate parcel to be returned - it arrived earlier than expected an my son didn't know to refuse it. Ended up costing me £25.”
Helpful Report
Posted 11 years ago
Jim
Verified Buyer
“Good prices but the site is a little awkward to navigate. It is not obvious how to buy. A big simple buy it button with an option then to go to pay or continue shopping. Keep it simple Jim .............”
Helpful Report
Posted 11 years ago
David
Verified Buyer
“why do I have to login or register just to buy an item?”
Helpful Report
Posted 11 years ago
Ray
Verified Buyer
“the billing process could be easier”
Helpful Report
Posted 11 years ago
Stephanie
Verified Buyer
“Ebuyer has very competitive prices and can deliver products for the next working day - overall very satisfactory.”
Helpful Report
Posted 11 years ago
Dave
Verified Buyer
“The site was very good for directions around the categories. Also good for refining your search to make it easier to find what you were shopping for. Payment was a hassle as wouldn't accept my address but got sorted in the end.”
Helpful Report
Posted 11 years ago
Pete
Verified Buyer
“Great in all aspects apart from the fact that my first order did not ship on the day it said it would and it was my pushing the matter that got the oversight looked into,. My second order was going to a different address and I never noticed that PayPal decided to change the delivery address back to my head office address. This involved cancelling the order and starting again. The staff are friendly and efficient, just a shame placing 2 orders involved me actually doing it 4 times.”
Helpful Report
Posted 11 years ago
Andy
Verified Buyer
“Mobile site is sometimes slow, and difficult to access basket at times.”
Helpful Report
Posted 11 years ago
Ebuyer.com is rated 4.7 based on 53,541 reviews
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