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Eezee Pte Ltd Reviews

4.1 Rating 495 Reviews

75 %

of reviewers recommend Eezee Pte Ltd

Company Reviews

Product Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.”

Helpful Report

Posted 1 year ago

Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd

Posted 1 year ago

“Pretty many of items are not available while some are so nice to get supplied”

Posted 1 day ago

“Resourceful and responsive to email communication.”

Posted 1 month ago

Dear Grande, Thank you for writing back to us! We are glad that your dedicated CS Executive is managing and supporting you well. We aim to always provide a delightful experience to our customers and we will ensure that we always give it our best on every order! Once again, thank you for the awesome feedback and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 hours ago

“quick response from inquiry up to delivery”

Posted 1 month ago

Dear Ruby Ann, We aim to serve our customers with a delightful experience on every order and we're glad that we are able to exceed your expectations with timely updates from enquiry up until delivery. We're excited and looking forward to assist you on your next order. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 hours ago

“This is the cheapest I could find for Paperone A4, 70 gram paper.”

Posted 1 month ago

Dear sir/ma'am, We are pleased that you find our pricing very competitive. As we scale our operations up, we also onboard more sellers into our platform to give more options, flexibility and competitive pricing to our dear buyers like you. Thank you and we're looking forward to your next purchase with us. Have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 hours ago

“item arrived fast and in good condition”

Posted 1 month ago

Dear sir/ma'am, We're happy to know that you received your order timely and in good condition. We aim to always exceed our customer's expectations and ensure the orders are packed nicely to avoid any damages. Appreciate your time writing back to us and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 hours ago

“delivery slowly.”

Posted 1 month ago

“Updated the status of item quickly to seek for permissions”

Posted 2 months ago

Dear Jing Yu, Thank you for sharing your feedback. We always ensure to keep our dear buyers informed regarding the status of their order/s. For any help and support, kindly reach out to the Customer Success Team and we'll be happy to assist you anytime. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 hours ago

“The delivery is faster than expected for the products we ordered. Keep up the good job!”

Posted 2 months ago

Dear Joyce, We're thrilled to know that you got your order faster than expected. We aim to always exceed our customer's expectations and make every interaction a delightful one. Please do not hesitate to reach out to the Customer Success Team, should you need any help and support for your future orders. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 4 hours ago

“I enjoy having business with your Senior Customer Success Executive Miss Ansherine Gaspar. She is professional and responsive to our enquiries. P.S. Please kindly take note that our company name changed from Shell Eastern Petroleum (Pte) Ltd to Shell Singapore Pte. Ltd. with effect from Apr 2023.”

Posted 2 months ago

Dear Debby, We're happy to know that Ansherine was able to make a delightful experience serving you. Meanwhile, we already updated our system with the updated company name. We appreciate the heads up. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 4 hours ago

“It will be good to timely update us the delivery date for each items within the same PO, as different items may come from different vendors hence delivery dates differ within the same PO, to avoid confusion as much as possible, as we need to keep track clearly of each items received, and lead time for those not received.”

Posted 2 months ago

Dear Eileen, Thank you for writing back to us to share your feedback. We acknowledge that this is an area of improvement and we're closely working internally together with our sellers to ensure we get these information across to our dear buyers timely for better tracking and monitoring. On the interim, we will ensure that our dedicated Customer Success Executive will always be available to answer all your enquiries. We appreciate your patience and understanding while we work towards improving our current process to better serve our customers in the future. Thank you and have a pleasant day ahead! Sincerely. Eezee Customer Success Team

Posted 4 hours ago

“always fast respond and professional. Some product price is better than other vendors.”

Posted 2 months ago

Dear Jordan, Thank you for writing back to us and sharing your experience. We always aim to respond timely to our dear customers as we greatly value your time and will ensure to uphold this level of commitment every time you reach out to our Customer Success Team. Thank you and have a pleasant day ahead! Sincerely, Customer Success Team

Posted 4 hours ago

“Best Service”

Posted 2 months ago

Dear Sasithorn, Thank you for writing back to us. We take pride in delivering a delightful experience for our dear customers like you. Stay safe and have a pleasant day ahead! Sincerely, Customer Success Team

Posted 2 months ago

“Buyer should be more pro-active in soucing products. Price had been increasing upwards whenever a product is requested as high as 20% Every time feedback only incurred more cost and longer lead time for buyer to search for the product. sometime, buyer also do not know what they have inside EEZEE platform.”

Posted 2 months ago

Dear Gerald, Thank you for taking the time to provide us with your feedback. We acknowledge this and we are working closely with our suppliers. As we continue to observe fluctuation in prices, our suppliers at times cannot guarantee that they will be able to hold the price for an extended period of time hence, we are working on a fix to better serve you and do stay tuned as we sort this situation for our dear buyers like you. Thank you for your patronage and have a wonderful day ahead! Sincerely, Eezee Customer Success Team

Posted 2 months ago

“Great Service by Mr Fuad Mubarak, swiftly coordinate the items to be delivered best accordance to customer's request.”

Posted 3 months ago

Dear Customer, Thank you for sharing your purchase experience with us. We are glad that our agent has been able to swiftly arrange the delivery of your order at best accordance with your request. Looking forward to assisting with your next purchase. Have a great day ahead & stay safe. Regards, Eezee Customer Success Team

Posted 3 months ago

“Great customer service to ensure one ordered the right items.”

Posted 3 months ago

Dear Colin, We are pleased to know that we're able to support you with your buying needs. We're equally happy that our Customer Success Team was able to answer and support you with your questions. For any enquiries regarding availability or alternatives, kindly reach out to enquiry@eezee.com.sg and we'll always be happy to serve and assist you. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 months ago

“Hi, You've an enormous product scope but the problem is the delivery time, please check and update your process on how you can expedite or shorten the delivery time. Especially for us that we're in the marine industry, mostly we need products on urgent basis.”

Posted 3 months ago

Dear Manny, We appreciate the time taken to give us this feedback and thank you for writing to us. We understand that in most cases you will need the products urgently and we normally can support the turn-around time (TAT) as long as it's ex-stock. There are cases where we had to import other items but this usually comes with lead time and we apologize for any inconvenience caused by this. What we can offer as a workaround is to reach out to enquiry@eezee.com.sg and let us know which items/products you intend to buy on a recurring basis so we can check with our supplier/s and stock up to bridge the gap on TAT. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 months ago

“GOOD SERVICE”

Posted 3 months ago

Dear Prabhakaran, Thank you for your feedback. We are pleased to know that you had a delightful experience buying from Eezee. Please do not hesitate to reach out to the Customer Success Team if you need support and assistance and we'll be more than happy to help you. Thank you and have a pleasant evening ahead! Sincerely, Eezee Customer Success Team

Posted 3 months ago

“Can you prepare the stock of pilot H325 sharp pencile with various color? And Eezee's customer service is very wonderful I experience never before. thanks!!”

Posted 3 months ago

Dear Ko Kwangsik, We are glad that you had a wonderful experience on your first purchase with us. Kindly reach out to enquiry@eezee.com.sg so we can help check with our suppliers regarding various colors as well as to give more options to choose from. Looking forward to hear from you! Stay safe and have a pleasant evening ahead! Sincerely, Eezee Customer Success Team

Posted 3 months ago

“Items arrived in good condition. Best price in town. But delivery took 2 weeks.”

Posted 3 months ago

Dear Victor, Thank you for taking the time to write to us. We acknowledge that your order delivery time could be improved and we apologize for any inconvenience cause. We will take this a learning experience and do things better next time around. Stay safe and have a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 months ago

“First time purchase from Eezee, when quoted, they stated is ex-stock subject to prior sale. Once we confirmed order, they need 3 - 7 working days to check the stock. It's really not acceptable as our customer is urgent need the item. At the end the seller email item no stock and counter offer alternative item.”

Posted 3 months ago

Dear sir/madam, Thank you for sharing your feedback. We will take this as a learning experience and pass on the feedback to our supplier to avoid similar situation/s in the future. We understand that as a customer anything urgent might disrupt an operation or task from your end and we sincerely apologize for any inconvenience caused. We strive to make our dear buyers to have a delightful experience hence, we will ensure that this feedback will be shared to our suppliers for process improvement and ensure this won't happen again in the future. Once again, we appreciate your feedback and wishing you a pleasant day ahead! Sincerely, Eezee Customer Success Team

Posted 3 months ago

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Eezee Pte Ltd is rated 4.1 based on 495 reviews