Eezee Pte Ltd Reviews

4.1 Rating 509 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 509 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 77%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.
Helpful Report
Posted 2 years ago
Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 2 years ago
Hi, We have rcvd all total of 30 tin in good condition except for 1 of the tin found slide dented. Just a feedback to the delivery man who was delivered our order item is not friendly. He call us to take the item at our void deck. Reason given that he got no trolley. End up using our trolley to load all 30 tin. He claim that my maid steal 1 of the tin. Later found up that the 1 tin that was missing left inside his vehicle and appologise. Thank you.
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Posted 2 days ago
Repeat buy. Good quality product.
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Posted 4 days ago
I requested for Tax invoice and received the below email. I do not think it's professional way to send this email. Reply should be " We will forward you the tax invoice once it's available in our system" ***************************************** Hi Yumi, Unfortunately, the tax invoice will be available in our system in 1-2 working days if we submitted the DO to complete our delivery record. May I seek your assistance to sign the DO first?
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Posted 5 days ago
Wrong item sent.
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Posted 5 days ago
Received the item but it is different from the image shown on the website, it cannot be used. Very disappointed.
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Posted 6 days ago
Dear Anthony, Thank you for bringing this to our attention. We apologize for the inconvenience you’ve experienced with the item not matching the website image. Your feedback is crucial to us, and we take it seriously. We will investigate this matter promptly and ensure that such discrepancies are addressed to prevent similar issues in the future. One of the Customer Success Executive will be reaching out to you to further investigate and have this sorted out the quickly. Once again, we apologize for any disappointment caused, and thank you for your patience and understanding. Have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 6 days ago
Eezee purchaser still not familiar with products. they need to learn to source for other similiar items in market. delivery date also not in time until buyer chase like mad.
Helpful Report
Posted 6 days ago
Dear Gerald, Thank you for the time taken to share your feedback with us! We appreciate this as it helps us improve our services and better meet our customers’ needs. We will ensure that our team members receive additional trainings to enhance their knowledge of our offerings. If there are specific items you believe we should explore further, please feel free to share more details, and we’ll address them promptly. Your suggestion about sourcing similar items in the market is duly noted. We are committed to expanding our product range and exploring alternative options to better serve our customers. Furthermore, we sincerely apologize for any inconvenience caused by delays in delivery. Your feedback regarding the delivery date is essential to us. We are actively reviewing our processes to ensure timely deliveries and prevent situations where buyers need to follow up aggressively. Rest assured that we will take corrective measures to improve our service. Once again, thank you for choosing Eezee. We value your business and look forward to providing you with an improved experience in the future. Thank you and have a pleasant evening ahead! Sincerely, Eezee Customer Success Team
Posted 6 days ago
Please do deliveries in the morning. Some items are urgent and if they are delivered at the end of the week, nearing the end of office hours It will be hard on us. Also out of the 12 boxes of A4 paper i buy frequently, there's always 1 that is unusable due to defect.
Helpful Report
Posted 6 days ago
Dear Sir/Ma'am, Thank you for sharing your valuable feedback with us. We appreciate it as they help us enhance our services and meet your expectations. Regarding the delivery timing, your concern about receiving items at the end of the week, especially during office hours, is well noted. We understand the importance of timely deliveries, particularly when certain items are urgent. Rest assured that we will review our delivery schedules to prioritize morning deliveries whenever feasible. Meanwhile, regarding the quality of the A4 paper, we deeply regret the recurring issue you’ve encountered. It is unacceptable that one out of the 12 boxes you frequently purchase is unusable due to defects. We take product quality seriously, and we are committed to resolving this matter promptly. One of our senior Customer Success Executive will be reaching out to you to get more information in order for us to send a feedback to our seller. Once again, we apologize for any inconvenience you’ve faced. Your satisfaction is our priority, and we appreciate your patience and understanding. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 6 days ago
Eezee carries wide range/brand of industrial products.
Helpful Report
Posted 1 week ago
Dear Sir/ Ma'am, Thank you for the positive feedback! We’re pleased to hear that you appreciate the wide range and variety of industrial products available at Eezee. We always aim to provide a delightful experience for our dear customers like you and we look forward to continuing to serve you. If you have any further comments or suggestions, feel free to share them with us. Once again, thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 week ago
good and easy to use
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Posted 1 week ago
Dear Sir/Ma'am, Thank you for your positive feedback! We’re delighted to hear that our product is both good and easy to use. We strive to continuously improve and tailor our services to meet your needs. Once again, thank you for dropping a positive note regarding your experience and wishing you a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 1 week ago
Many items in EEZEE are not in SAESL's catalogue,hopefully EEZEE can convince SAESL to add items into their catalogue.
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Posted 2 weeks ago
Dear Charles, Thank you for sharing, your feedback is valuable to us. We appreciate your insights regarding the availability of items in Eezee compared to SAESL’s catalogue. We understand that having a comprehensive range of products is essential for our customers. Rest assured, we take this seriously and continuously work to enhance our offerings. We will have our BD engage with SAESL to explore opportunities for expanding your catalogue. Our goal is to provide you with a seamless experience and access to a wider selection of items. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 2 weeks ago
Fast response! Thank you!
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Posted 2 weeks ago
Dear Tony, Thank you for your kind words! We greatly appreciate your feedback regarding our fast response. At Eezee, we strive to provide efficient and reliable service to all our valued customers. Your satisfaction is our top priority, and we’re delighted to know that our promptness met your expectations. Should you have any further inquiries or need assistance, feel free to reach out. We’re here to help! Once again, thank you for choosing us. We look forward to serving you in the future. Sincerely, Eezee Customer Success Team
Posted 2 weeks ago
products received ok. Supports from customer service good. But no Invoice avaible from the order comfirmation page online.
Helpful Report
Posted 2 weeks ago
Dear James, Thank you for your valuable feedback! We’re pleased to hear that you received the products without any issues and that our customer service provided good support. We apologize for any inconvenience regarding the absence of an invoice on the order confirmation page. We take this seriously, and our team is actively working to address this. Your satisfaction is our priority and we've sent you a copy of the invoice. Thank you and have a pleasant weekend ahead! Sincerely, Eezee Customer Success Team
Posted 2 weeks ago
some item become no active & not in catalog, need time to arrange for restock
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Posted 4 months ago
Dear Hun Tian Chour, We're delighted to know that you got our back by sharing your feedback. Cleaning up and updating our listing is part of our regular check and maintenance, we will ensure to give alternative options for our dear buyers like you to give you more option when certain products are out of stock. We appreciate your business with us and once again thank you for sharing your feedback. Have a pleasant day ahead. Sincerely, Eezee Customer Success Team
Posted 2 months ago
The delivery time for the item we've purchased is considerably lengthy. For instance, we requested vacuum bags for travel purposes, and it's puzzling why it's taking nearly a month for them to be delivered, especially when they are readily available in many places in Singapore. I just wondering if the item is purchased from CHINA commercial platforms like Shopee, Lazaza or Taobao.
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Posted 5 months ago
Dear Sam Lee, Thank you for sharing your feedback. We seek your patience and understanding especially on listings with lead time. In this case, we worked closely with the supplier and tried best efforts to expedite the delivery. We will do our best to give alternative solutions moving forward. We appreciate your business with us and wishing you a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 2 months ago
Pretty many of items are not available while some are so nice to get supplied
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Posted 5 months ago
Dear Cirebon Procurement, Thanks for sharing your feedback. As we expand our business in Southeast Asia, we aim to get more suppliers onboard to cater to your buying needs. It's only a matter of time until we fulfill this for our dear customers like you. We appreciate your business and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 2 months ago
Resourceful and responsive to email communication.
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Posted 6 months ago
Dear Grande, Thank you for writing back to us! We are glad that your dedicated CS Executive is managing and supporting you well. We aim to always provide a delightful experience to our customers and we will ensure that we always give it our best on every order! Once again, thank you for the awesome feedback and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 5 months ago
quick response from inquiry up to delivery
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Posted 7 months ago
Dear Ruby Ann, We aim to serve our customers with a delightful experience on every order and we're glad that we are able to exceed your expectations with timely updates from enquiry up until delivery. We're excited and looking forward to assist you on your next order. Thank you and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 5 months ago
This is the cheapest I could find for Paperone A4, 70 gram paper.
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Posted 7 months ago
Dear sir/ma'am, We are pleased that you find our pricing very competitive. As we scale our operations up, we also onboard more sellers into our platform to give more options, flexibility and competitive pricing to our dear buyers like you. Thank you and we're looking forward to your next purchase with us. Have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 5 months ago
item arrived fast and in good condition
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Posted 7 months ago
Dear sir/ma'am, We're happy to know that you received your order timely and in good condition. We aim to always exceed our customer's expectations and ensure the orders are packed nicely to avoid any damages. Appreciate your time writing back to us and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 5 months ago
delivery slowly.
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Posted 7 months ago
Dear Jerry, Thanks for sharing your feedback, we are closely working with our delivery partners and will ensure to improve the experience moving forward. Thank you for your continued patronage and have a pleasant day ahead! Sincerely, Eezee Customer Success Team
Posted 2 months ago
Eezee Pte Ltd is rated 4.1 based on 509 reviews