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Eezee Pte Ltd Reviews

4.1 Rating 564 Reviews
74 %
of reviewers recommend Eezee Pte Ltd
4.1
Based on 564 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 78%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Read Eezee Pte Ltd Reviews

About Eezee Pte Ltd:

Eezee.sg is Singapore's largest B2B marketplace for industrial and business supplies. We are committed to providing a customer-centric eCommerce experience that is easy, transparent and secure.

Visit Website

Phone:

67979688

Email:

enquiry@eezee.com.sg

Location:

71 Ayer Rajah Crescent, #05-22/23, Singapore 139951, JTC LaunchPad, Singapore,
Singapore
Singapore
569626

Very satisfied with my recent purchases. Excellent customer service especially by your staff by the name of Rinjani Kusuma Putri. She have made it possible for me to get my Rubbermaid cart changed to the right specifications within an impossible time frame. For that, your company have gained my trust and respect. It is by having good employees like her, keeps your company's foundation strong. Will definitely recommend my fellow industry friends to purchase from you.
Helpful Report
Posted 2 years ago
Dear Mr. Shahril, Thank you for such an incredible review! We’re very pleased that you had a delightful experience with us. Feedback like these always puts a smile on our faces and motivates us to keep up the high focus with all our customers. We'll also ensure that we celebrate and recognize the job well done by Rinjani. Thank you again for your feedback, and we look forward to doing business with you again! Stay safe and take care! Sincerely, Raj Pradhan Head of Customer Success Eezee Pte Ltd
Posted 2 years ago
First deal with Eezee in July/August 2024, happy with the price offered, but there is a miscom with your logistic team. This time, happy with the account manager "Vincent Goh", he is very responsive. Looking forward for more deals with Eezee.
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Posted 1 day ago
The Company still new to me, but when I requist quotation it take sometime to respone.
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Posted 1 day ago
Responsibility and fast delivery
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Posted 2 days ago
Hope lead time for delivery can be improved
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Posted 1 week ago
1 of the product was asked to be included into Eezee platform so that we can purchase direct. But the pricing reflected is too much higher from original price from the vendor. Since then, I do not use Eezee platform anymore.
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Posted 1 week ago
Received the item everything is good condition thanks seller n delivery on time.
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Posted 3 weeks ago
Hi, you should update you payment method in your website. As your is doing B2B business, the pay now option should have included a UEN number instead of only QRcode. All your support staff is given a standard reply and never read through the email they send to customer which make me confuse.
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Posted 3 weeks ago
simple product took many many days to be delivered. no update on site on delivery status. unable to get invoice from site.
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Posted 4 weeks ago
Very prompt reply and efficient customer service
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Posted 1 month ago
Able to quote for variety of item and get back to the user in time. The delivery leadtime is also short term bu can be improved.
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Posted 1 month ago
The delivery is fast. It would be good to extend delivery location to station.
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Posted 1 month ago
I made an order on wednesday, 28/08 and after 1 week i have yet to recieve it. i had to personally email the customer service in order to get the status of my delivery. Just to know that my shipment got a delay and i only received the stock on 17/09. Customer service did a great job on following up regarding the shipment delay. However i feel like there should be improvement on regards of informing customer the status od delivery especially when there is a delay.
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Posted 1 month ago
the website is easy to use and quite straight to the point. but i noticed that there is no "Cancel Order" option on the tabs. i've clarified that by calling the customer service that day, and she informed me that i need to send an email in to cancel the order. i think it would make it an even more seamless customer experience if there is a "Cancel Order" option.
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Posted 1 month ago
The item orderd were delivered. Prior to the delivery we made several enquires as to when the item will be deliverd, but receive no reply.
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Posted 1 month ago
already good but still need improve for original delivery order from Eeezee not from Eeezee vendor when send the good to us.
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Posted 1 month ago
The item was as ordered, but in an opened box. The seller could have indicated as much. It's in fully working order, however.
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Posted 1 month ago
Prompt delivery. Good
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Posted 1 month ago
I find it very hard to navigate.. prices are extremely inflated.
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Posted 1 month ago
Excellect customer service and delivery on time
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Posted 1 month ago
First of all, I like Eezee always sends me survey asking for a review. This gives me abundance of chance to feedback any room for improvement. Secondly, Ms Selene from UI/UX Design team is open to discuss and troubleshoot issues on the item link I encountered. Last but not the least, Ms Ansherine is always very approachable and patient in answering all my enquiries. I believe all this contribute to a positive long term relationship with your company. Thanks.
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Posted 2 months ago
Eezee Pte Ltd is rated 4.1 based on 564 reviews