EFlorist Reviews

Name: EFlorist
Address: Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom, Romsey
Rating: 3.70

3.7 Rating 12,329 Reviews

67 %

of reviewers recommend EFlorist

3.7

Based on 12,329 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 53%
Accurate And Undamaged Orders	Greater than 50%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	1.2 out of 5

About EFlorist:

eFlorist currently provide flower delivery to any address in the UK. All their flowers are hand delivered by local florists and can be delivered the same day if ordered by 3pm Monday to Saturday.

Visit Website

Phone:

0800 0830 930

Location:

Unit 35, Romsey Industrial Estate, Greatbridge Road, Romsey United Kingdom
Romsey
SO51 0HR

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812

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivered on wrong day not as requested with good notice not on friends birthday very dissatisfied with service”

Helpful Report

Posted 2 years ago

“Brought some flowers for a friend to cheer her up and the flowers and box were completely bashed to bits and left out in the rain. Not exactly how I wanted to cheer a friend up!”

EFlorist 1 star review on 19th November 2023

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Posted 2 years ago

“Never received bouquet at delivery address, & haven’t received any updates on it since , paid £23:99 , so I would now like a refund . I was told the courier sent bouquet back to E florist as it was damaged, feel really let down & angry at this service . Would appreciate some feed back from you.”

Helpful Report

Posted 2 years ago

“Have complained to customer service about non delivery and a week later, still awaiting reply.”

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Posted 2 years ago

“date ordered for 10th November did not arrive until 11th too late for my grandson and his wife to celebrate their anniversary”

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Posted 2 years ago

“So hard to contact anyone Flowers did not arrive at all!!! Not worth contacting them as no one gets back to you and was £40 wasted!!! Go elsewhere trust me!”

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Posted 2 years ago

“The flowers got there on time, thank you, but they were not the ones we picked out we choose a mixed bunch for a 50th birthday, what arrived was the smallest bunch of red and orange roses , such a shame as I wanted them to be special. I'm afraid I will not be using you again .”

Helpful Report

Posted 2 years ago

“I was disappointed with the flowers that I bought for my daughters40th birthday half of them were dead when they arrived”

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Posted 2 years ago

“If I could leave a minus review I would! Ordered a medium size bunch of Sunlight flowers costing almost £30. Absolutely appalled at the minuscule size of the bouquet. I wouldn't even call it a bouquet! Looks nothing like the full and complete image shown on the website. Incredibly disgusted and disappointed as these were part of birthday gift. They look more like a bouquet you would get from a petrol station for £5. The free box of chocolates is also a joke as its a party size containing about 4 sweets. Avoid Eflorist and go to a proper local florist. Complete rip off. Utterly disgusted.”

Helpful Report

Posted 2 years ago

“Disappointing service. Flowers did not arrive. Received refund ok but would of preferred to have received the flowers!”

Helpful Report

Posted 2 years ago

“Very poor service orderd for my partner for her birthday next day delivery to fail to send flowers and fail to let me know”

Helpful Report

Posted 2 years ago

“The flowers were squashed and last about 3 days not good”

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Posted 2 years ago

“I am still waiting for a reply to my complaint!”

Helpful Report

Posted 2 years ago

“I ordered a bouquet for 28th October. They had to be returned. I ordered another bouquet for 10th November, they were late delivering .it was a works address and they were going to be delivered on Saturday 11th November. They failed to arrive until we went home so they finally arrived on Monday 13th November. Flowers were dead the vase was a cheap plastic one that I have seen better on a county fair or at the local tip. The chocolate box although was free only had 3 in the box. Very disappointed.”

Helpful Report

Posted 2 years ago

“i ordered flowers on 6th November not delivered got an e-mail to say i would be refunded 38.98 to my account still waiting i ordered your flowers for many years --no problem please reply to this mail my order no is 302838”

Helpful Report

Posted 2 years ago

“Not delivered on the day I specified”

Helpful Report

Posted 2 years ago

“We bought a large bunch called serenity for out ill cousin. The quality was dreadful. A £32 bunch looked like a £3.99 bunch. Sent photos to customer services who said to wait until the care instructions had been followed. This bunch was not getting bigger! They eventually sent out another bunch, but this was exactly the same. Photos show what we ordered vs what we got. I'd ring a florist in the future near where they live.”

EFlorist 1 star review on 15th November 2023

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Posted 2 years ago

“Very disappointed I ordered for delivery 14th Nov.and recommend this company to my Brother for delivery to my Sister on her 80th birthday. Guess what! My Brother’s got delivered on time mine? They emailed me to say couldn’t deliver will deliver on 15th Nov. Disgusted never will use them again! Oh they said they use Amazon for delivery enough said!”

Helpful Report

Posted 2 years ago

“Never seen a bigger example of false advertising in my life - what I ordered vs what was delivered is nothing short of a disgrace, and I demand a full refund. I received about 5 piddly little flowers when the photo advertised showed at least 20, and about 8 tonne of greenery surrounding it. I have never been more disappointed of something in my life, save your money and go to any supermarket or use Interflora, because this lot are a joke. Never ever spend your money with them”

EFlorist 1 star review on 14th November 2023

Helpful Report

Posted 2 years ago

“Payment taken for next day delivery but 3 days later had still not been sent. Spoke with customer service who couldn't guarantee their partner would deliver a 'replacement' order the next day (which would have been 5 days after the order was originally placed), so the order was cancelled and I was told I'd have to wait a further 3-5 days for a refund. I wouldn't bother using them again as they were so unreliable.”

Helpful Report

Posted 2 years ago

EFlorist is rated 3.7 based on 12,329 reviews