eFoam Reviews

Name: eFoam
Address: Unit 20 Barton Ind ParkEtruria Way, Bilston
Rating: 4.87

4.9 Rating 32,961 Reviews

99 %

of reviewers recommend eFoam

Company Reviews

Metrics

Info

4.9

Based on 32,961 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0439990

Email:

info@efoam.co.uk

Location:

Unit 20 Barton Ind ParkEtruria Way
Bilston
WV14 7LH

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299

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent and straightforward shopping experience and the cheapest quote of several competitors with free shipping. What's not to like? Great website.”

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Posted 6 months ago

“Excellent service, good product choice and much cheaper than anywhere else I have found”

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Posted 6 months ago

“Used before , excellent service , arrives well packaged and quickly , site is easy to use”

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Posted 6 months ago

“Easy website to use”

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Posted 6 months ago

“I haven’t received my order yet but I looked at countless foam online stores and efoam is by far the cheapest”

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Posted 6 months ago

“Easy to get exactly what I wanted rather than being given a set amount of variables. For the project I am doing the choice made all the difference and it was easy to navigate.”

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Posted 6 months ago

“The best selection of foams at the best prices. Thank you efoam 👍”

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Posted 6 months ago

“I have ordered many times from eFoam for my costumes and they've always delivered. Quick postage and arrival time I definitely recommend them especially if you need upholstery foam in large amounts.”

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Posted 6 months ago

“Product arrived quickly but was cut to incorrect dimensions which rendered the product not fit for its intended use as a custom sized mattress topper. I contacted them with reference to my ordered specifications, and photographs of the delivered product. They acknowledged the error, offered to “send an extra piece to glue on” which I declined as not an appropriate resolution. When I tried to arrange return for refund they ghosted me, leaving me with an ill fitting £150 product. Had used eFoam before but will not use again.”

Helpful Report

Posted 6 months ago

Hi William, Thank you for your feedback, and we're sorry to see this review. We fully acknowledge that there was an error with the dimensions supplied and we sincerely apologise for this. As soon as this was brought to our attention, we responded promptly and offered a number of solutions, including a replacement at no cost or a full return and refund. To proceed with a refund, we did request collection from the original delivery address, as unfortunately our couriers are unable to access certain restricted locations. We understand from your correspondence that the item had been moved to an address we were not able to arrange a collection from, and we asked for confirmation once it could be made available at an accessible address so we could arrange collection and resolve this for you as quickly as possible. We have not received any further communication since our last email on 09.02.26, but we remain more than happy to help and complete the return and refund. Kind regards eFoam

Posted 6 months ago

“Very straightforward system for ordering!”

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Posted 6 months ago

“Excellent ordering service. Very impressed”

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Posted 6 months ago

“Quick and easy I've used this company before so im aware how good they are.”

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Posted 7 months ago

“got a much needed foam support bespoke quicker and as value as amazon - saves my sore wrist :-)”

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Posted 7 months ago

“A great company to deal with. I couldn’t believe how easy it was to place my bespoke order, their measuring tool is very simple to use and I got a quote straight away. Their prices are extremely competitive and I even got free delivery! Thank you Efoam.”

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Posted 7 months ago

“So easy to order exactly what you want including shape and thickness and type of foam as well as exact size. Cant wait for delivery.”

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Posted 7 months ago

“Great service and easy get measurements exactly how you want them. Will wait until the order arrives but so far everything easy and 5*”

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Posted 7 months ago

“Easy to use website with great tips on how to measure and which type and depth of foam needed”

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Posted 7 months ago

“Used the website for the first time today and it was fairly easy to complete my order.”

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Posted 7 months ago

“Easy to follow instructions for ordering online. Items dispatched next working day and received the following day as promised. All pieces cut to correct size.”

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Posted 7 months ago

“Bought my babies custom toddler bunk beds. Bought mattresses which came very uncomfortable and looked everywhere for memory foam. This company as high quality foam perfect for what I’m looking for and instant quote after typing my exact measurements! Next day delivery free too! Outstanding highly recommend! Easiest place I’ve bought from. Gutted I got one memory foam pillow free and other kid don’t have one. Will have to buy another :)) xx”

Helpful Report

Posted 7 months ago

eFoam is rated 4.9 based on 32,961 reviews