eFoam Reviews

Name: eFoam
Address: Unit 20 Barton Ind ParkEtruria Way, Bilston
Rating: 4.87

4.9 Rating 32,572 Reviews

99 %

of reviewers recommend eFoam

Company Reviews

Metrics

Info

4.9

Based on 32,572 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0439990

Email:

info@efoam.co.uk

Location:

Unit 20 Barton Ind ParkEtruria Way
Bilston
WV14 7LH

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eFoam 5 star review on 11th September 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The site to go for everything foam!”

Helpful Report

Posted 3 years ago

“Hassle free and nothing complicated”

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Posted 3 years ago

“Really easy and quick to choose a bespoke itemj.”

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Posted 3 years ago

“Have dealt with this company before, excellent value, i like this company as everything is set out so even a computer novice like me can understand everything easily.”

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Posted 3 years ago

“Great service this is my second order for sofa foam, I was very happy with my first purchase and returned to the same company for the second order.”

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Posted 3 years ago

“I use them when I need a good quality plastazote delivered on time at a good price. What more do you need?”

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Posted 3 years ago

“So far great service, very helpful on the phone and good advice given. Excellent website and easy ordering process!”

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Posted 3 years ago

“Thank you ordering is so easy . i have ordered before off you it is such a good product .”

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Posted 3 years ago

“I ordered a bespoke mattress in Nov 2020, costing £256, which failed to arrive. Because our order was over a certain size, we qualified for a free pillow. The pillow arrived, but the mattress did not. When I called to complain, the company insisted that a photo of our house was proof of delivery (remember the pillow was delivered, the mattress was not). I have been in touch by letter and email repeatedly, and they have ignored all correspondence. I've been in contact with Citizen's Advice and have followed their protocols, but I have had no response whatsoever to a reasonable request for the mattress I ordered to be delivered or a refund. £256 is possibly not a life-changing amount, but there is a principle at stake here. Don't order anything from this lot as they are fundamentally dishonest and they have no regard whatsoever for their customers.”

Helpful Report

Posted 3 years ago

Dear Catherine, As you are aware this was a legal matter and all information and evidence of the delivery being made were provided and the case was closed. We will not entertain any further correspondence regarding this matter that took place over 18months ago. eFoam

Posted 3 years ago

“Very easy to deal with very good instructions thank you”

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Posted 3 years ago

“have ordered today! very excited to receive the foam. Thank you for great service”

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Posted 3 years ago

“I could not ask for a better service and delivery time, well pleased with the foam that has totally transformed our two settees.”

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Posted 3 years ago

“Very helpful, when called for help on correct choice, while filling out required foam colour and use”

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Posted 3 years ago

“Great straight forward website. Easy to use and quick payment process.”

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Posted 3 years ago

“Website easy to use and videos very helpful.”

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Posted 3 years ago

“Pleasant chat on the phone followed by website order.”

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Posted 3 years ago

“Good service”

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Posted 3 years ago

“Very easy to order. Returning customer as very happy first time round.”

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Posted 3 years ago

“Very easy to buy just what I needed”

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Posted 4 years ago

“I have purchased from eFoam previously, very good service and excellent product - have now ordered more”

Helpful Report

Posted 4 years ago

eFoam is rated 4.9 based on 32,572 reviews