eFoam Reviews

Name: eFoam
Address: Unit 20 Barton Ind ParkEtruria Way, Bilston
Rating: 4.87

4.9 Rating 31,860 Reviews

99 %

of reviewers recommend eFoam

Company Reviews

Metrics

Info

4.9

Based on 31,860 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0800 0439990

Email:

info@efoam.co.uk

Location:

Unit 20 Barton Ind ParkEtruria Way
Bilston
WV14 7LH

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eFoam 5 star review on 3rd February 2025

297

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“this is for development purposes and it seems to tick all the boxes”

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Posted 2 years ago

“so far, so good I have given my measurements, paid you some money and await my foam.”

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Posted 2 years ago

“On Facebook the was a first time buyer discount code, but could not find anywhere too add it!!!”

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Posted 2 years ago

“When I get the product I can write a review”

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Posted 2 years ago

“Telephone manner needs improving”

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Posted 2 years ago

“What I expected”

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Posted 2 years ago

“I have only placed my order.”

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Posted 2 years ago

“Phoned for advice.The assistant was vague and unhelpful.”

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Posted 2 years ago

“Would be helpful to have a delivery date ?”

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Posted 2 years ago

Dear Joanne, We aim to cut your foam and dispatch your order within the next working day of receipt on a 24 hour courier service. Small items less than 5kg in weight may take an additional 2 to 3 days. You should receive an SMS/email from the couriers too once dispatched, with the tracking details. Kind regards eFoam

Posted 2 years ago

“I have used your service before very successfully and always been very pleased. Today I discovered though that you won't send to Northern Ireland and so instead I'm having to have this sent to someone in England who will then send it to me by Parcelforce. Why can you not offer the option of sending by parcelforce as well as whatever your default method is?”

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Posted 2 years ago

“I was asked to review the purchase process as soon as I placed my order. Ordering was straightforward but I will now wait to see what is delivered.”

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Posted 2 years ago

Thank you for your feedback, please be assured reviews are welcome at any point and can be based on either the ordering process, ease of website etc or after receipt of order and based on the products, overall service, delivery times etc. Kindest regards eFoam

Posted 2 years ago

“adequate process - could be simpler!”

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Posted 2 years ago

“Have used several times before as I'm disabled and have complex positioning needs when I'm in bed. I've always been very pleased. However, this time you would not deliver to Northern Ireland so I'm having to send to a relative on the mainland. This was very disappointing.”

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Posted 3 years ago

“Quick and easy”

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Posted 3 years ago

“An uncomplicated process with a well set out page and easy to follow instructions”

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Posted 3 years ago

“Always great stock but delivery could be quicker. That’s said it doesn’t put me off and I’ll always come back for more My review is based on past orders.”

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Posted 3 years ago

“Super easy and fast to place order with lots of options available”

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Posted 3 years ago

“It does not give a summary of what was bought. It would be nice to double check the order.”

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Posted 3 years ago

“your website looks very old fashioned but it works...so easy. What's not so impressive is your constant assertion that UK delivery is free and then you charge me £10 for a mainland postcode.... Only just placed the order so can't comment further”

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Posted 3 years ago

Thank you for your review Karen. We do have a list of postcodes on our delivery page that are not considered mainland UK by nationally recognised couriers, for which there are surcharges. Unfortunately, this is not something we have any control over I'm afraid, apologies. Kindest regards eFoam

Posted 3 years ago

“Could get exactly what we wanted”

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Posted 3 years ago

eFoam is rated 4.9 based on 31,860 reviews