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eFoam Reviews

4.9 Rating 31,258 Reviews

99 %

of reviewers recommend eFoam

Company Reviews

4.9

Based on 31,258 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0800 0439990

Email:

info@efoam.co.uk

Location:

Unit 20 Barton Ind ParkEtruria Way
Bilston
WV14 7LH

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eFoam 5 star review on 30th March 2024

eFoam 5 star review on 27th February 2024

eFoam 5 star review on 27th February 2024

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eFoam 5 star review on 2nd November 2023

eFoam 5 star review on 20th September 2023

eFoam 5 star review on 31st August 2023

287

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I cannot comment as yet as I have not received my order but I thought the website was very helpful with lots of choices and very clear images and instructions of what I needed to order. Maybe I will come back later when I have received my order. Thanks”

Posted 4 years ago

“I've phoned 3 times and emailed 3 times before my purchase. All I needed was my triangular mattress cut down the middle, but it took all of that for my request to be understood. The staff were very polite and promptly responded my emails. I hope my mattress arrives as fast and the way I ordered.”

Posted 4 years ago

“It took me 10 minutes to go through the payment process. Nothing related to paypal seemed to be working. The website is not pretty, but it works... products seem to be reasonably priced though”

Posted 4 years ago

“Very pleased with the range you offer and if delivery of my order is on time I'll definitely be using you again. The payment part of the website is not intuitive to someone who is not especially IT savvy and it took a few attempts to get the payment accepted using an iPad.”

Posted 4 years ago

“You wanted an honest review well here it is ...... how can I comment on your business when I have only just this second placed my first order? I guess someone didn't quite think this through!”

Posted 4 years ago

Hi Jacqueline, Please be assured the time you leave your review is optional. You can review based on our website, service, delivery etc. Hope this helps. Kindest Regards Efoam

Posted 4 years ago

“good quality foam sizing all correct except i ordered one to have a rounded edge , no rounded edge delivered i had emailed them but have not heard anything back and its been a week , great product rubbish customer service”

Posted 4 years ago

“No alternative given when ordering a small piece of (4" X 21" X 23") foam to the outlying islands. The foam cost £23 and the freight was £20!! To post it would be no more than £4!!”

Posted 4 years ago

“So far, not impressed. Paid an extra 2.75 for what their ordering system cleay said was "NEXT BUSINESS DAY DELIVERY" only to be told (when it didn't arrive) that the extra 2.75 was for next day dispatch. This is misleading - so don't expect next day delivery.... it isn't.”

Posted 4 years ago

“The website was easy to use. However I have been asked to review before I have had delivery 🤔. Can’t really comment yet on service or product 🙄”

Posted 5 years ago

“so far , easy to use website , easy to understand sizes and prices , await delivery”

Posted 5 years ago

“The EFP30 is good for my purpose. The multiple-order pricing system is strange though. The price for a second 200x100cm 3mm piece is £6, the 3rd one is £6.99, the 4th one is £8. Doesn't really encourage the customer to order more.”

Posted 5 years ago

“Website UI is a bit clunky to use. If you're looking for a freelance UX/UI designer just check out my website www.goatmanux.com”

Posted 5 years ago

“Used efoam now a few times. Easy to use service. Delivery is relatively fast considering it's free. All in all a good experience.”

Posted 5 years ago

“this is my first order but prices seem good”

Posted 5 years ago

“Quite good service as it adda the option of smaller Foam”

Posted 5 years ago

“Easy to use no problems”

Posted 5 years ago

“I have just ordered and not actually seen or felt their mattress just yet but the website was user friendly”

Posted 5 years ago

“Satisfied”

Posted 5 years ago

“First deal with eFoam and I hope it will not be the last one.”

Posted 5 years ago

“Good website page and easy ordering. Not received item yet so no comments about quality.”

Posted 5 years ago

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eFoam is rated 4.9 based on 31,258 reviews