eFoam Reviews

Name: eFoam
Address: Unit 20 Barton Ind ParkEtruria Way, Bilston
Rating: 4.87

4.9 Rating 32,257 Reviews

99 %

of reviewers recommend eFoam

Company Reviews

Metrics

Info

4.9

Based on 32,257 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0800 0439990

Email:

info@efoam.co.uk

Location:

Unit 20 Barton Ind ParkEtruria Way
Bilston
WV14 7LH

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eFoam 5 star review on 11th September 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“This is the second time I have ordered. I was so happy with last service that I came back.”

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Posted 2 years ago

“Straightforward. Let's see how fast delivery is.”

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Posted 2 years ago

“Brilliant company, very helpful, really good quality foam. I've recommended to a few people when doing cushion orders.”

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Posted 2 years ago

“It was easy to find what I was looking for, plenty of choice and each one well described. Ordering was very simple and straight forward. Looking forward to getting my topper.”

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Posted 2 years ago

“Complicated. Foam densities and ratings, all the different options were a bit of a head-scratcher. I just phoned up in the end - I should've started with that phone call!!”

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Posted 2 years ago

“It was easy to use your Website and when I needed some details confirmed about your product, the lady who answered your help number was very knowledgeable and helpful to allow me to make the purchase easily.”

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Posted 2 years ago

“Thought website was easy to manoever”

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Posted 2 years ago

“Foam delivered as ordered within a few days. No problems, very happy.”

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Posted 2 years ago

“Great products, great choice, great prices, and free delivery”

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Posted 2 years ago

“Excellent multi choice no fuss quote and checkout!”

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Posted 2 years ago

“Fantastic choice of shapes, sizes, types of foam and finishes and easy to order. I've shopped with eFoam 4 times now and it has always been an easy experience. I've recommended eFoam to several friends, who have noticed a big improvement to our chairs with the new foam, and more orders are on the way.”

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Posted 2 years ago

“Simple to use site with clear diagrams to help shape and size etc.”

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Posted 2 years ago

“Very good website, easy to navigate and took away my worries about ordering the wrong size. Highly recommend”

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Posted 2 years ago

“website good. delivery time good. foam excellent”

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Posted 2 years ago

“a quick and easy experience will use again if needed”

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Posted 2 years ago

“Packaging was non existent except for a plastic bag so the foam was already dirty and torn when it arrived. I needed the foam for a project this weekend so I thought I'd just have to live with it as was going to be covered. Then I discovered the foam had been cut to the wrong size. After several emails and then several photos they said I could send it back. They wouldn't send out a replacement. I would have to order and pay again. Since this was a Friday they couldn't be bothered to cut me a new piece until the following Monday which meant I now didn't have the foam for the weekend.”

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Posted 2 years ago

Dear Paul, We are very sorry once again that your order was damaged during transit and for the genuine error on our part in the dimensions. We responded immediately after one image showing the incorrect size, to rectify this. We have offered to uplift the incorrect item and replace or refund this for you. We sincerely apologize that we are not able to process a replacement piece the same day for you but will of course resolve this for you as soon as possible, in line with our returns policy. If you could kindly reply to our sales team with regards to the collection so this can be resolved as soon as possible for you. Unfortunately, mistakes can happen from time to time we are only human and will always hold our hands up when an error has occured and will rectify the situation as soon as humanly possible. Kindest regards eFoam

Posted 2 years ago

“Easy site to use”

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Posted 2 years ago

“1st time to order foam. Easy ordering on line.”

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Posted 2 years ago

“Excellent easy to use website”

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Posted 2 years ago

“used many times and always had first class service”

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Posted 2 years ago

eFoam is rated 4.9 based on 32,257 reviews