eFoam Reviews

Name: eFoam
Address: Unit 20 Barton Ind ParkEtruria Way, Bilston
Rating: 4.87

4.9 Rating 32,636 Reviews

99 %

of reviewers recommend eFoam

Company Reviews

Metrics

Info

4.9

Based on 32,636 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 0439990

Email:

info@efoam.co.uk

Location:

Unit 20 Barton Ind ParkEtruria Way
Bilston
WV14 7LH

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eFoam 5 star review on 11th September 2025

298

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Very disappointed. Ordered a small piece of cut foam for a desk in our school which apparently could not be supplied in once piece, we had placed an order on the website where it states it can be cut in far bigger sizes. We agreed that the width could be less but there was no mention of the length. When the item arrived the length was also shorter! I suspect we received an off cut that they wanted to use up. Communication and customer service were not good and no replacement offered. Not resolved to our satisfaction and will not be recommending or using eFoam again.”

Helpful Report

Posted 3 years ago

“East to usage web site( hoping i got the measurements correct) Phone answered promptly , and queries answered”

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Posted 3 years ago

“Have used this site before, excellent, very easy to use and good quality goods received. Will definitely use again.”

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Posted 3 years ago

“When I get the product I can write a review”

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Posted 3 years ago

“Website is easy and helpful to use. I have reordered and will use again.”

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Posted 3 years ago

“initially i tried to order through your website. but didn't manage this because when i went to the basket the item had a big red cross against it. i assumed that i could not order. i then exchanged emails with Debbie L. and Angie. (the replies came pretty much instantly. .. never experinced that before. (bravo) anyway they confirmed i could order using website and when ignored the big red cross i went on and completed the order”

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Posted 3 years ago

“Very quick delivery. Well made to specification. Very pleased with my 2 purchased.”

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Posted 3 years ago

“Have used eFoam for a few years now and just received my newest mattress which is thicker, and needs to be as I get older and stiffer. Fast delivery and helpful driver.”

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Posted 3 years ago

“Recommended by the NHS Podiatry Clinic at my local hospital as I have Renauds Syndrome and she said they had found it really helpful to sufferers as insoles to shoes and wellingtons”

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Posted 3 years ago

“easy purchase and friendly advice by phone - thank you”

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Posted 3 years ago

“Thank You so much, my sofa and chairs are looking fabulous. So comfy, and a perfect fit. Delivery was fast and it was all packaged well and in perfect condition. Thank you again.”

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Posted 3 years ago

“The buying process was seamless. Easy to follow instructions to achieve the bespoke size I required. Excellent price and free delivery too, many thanks.”

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Posted 3 years ago

“I ordered convoluted rectangle foam a month before the size of 31.5 x 36.5 x 3 cm , unfortunately, I received 31.5 x 36.5 x x2.5cm.”

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Posted 3 years ago

“Purchasing process was very quick and straightforward! Now looking forward to recieving my mattress extention for my narrowboat bed!!!!”

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Posted 3 years ago

“VERY EASY WEBSITE TO USE”

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Posted 3 years ago

“Review relates only to use of website.”

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Posted 3 years ago

“Site well set out, easy to use and free delivery is a very good provision”

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Posted 3 years ago

“Measure TWICE - complete simple form - pay!! What more could you ask for??”

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Posted 3 years ago

“Very easy site to navigate”

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Posted 3 years ago

“Wonderful choice of foam options to give my sofa a breath of life. This has completely renewed my sofa, as the level of comfort since choosing efoam is remarkable. Pricing is also very fair, with exceptional value for money. Their website and shop, are very simple to navigate. Would highly recommend this company. Wendy Scott”

Helpful Report

Posted 3 years ago

eFoam is rated 4.9 based on 32,636 reviews