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eGlobal Central Reviews

1.6 Rating 424 Reviews

13 %

of reviewers recommend eGlobal Central

Company Reviews

1.6

Based on 424 reviews


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 20%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered a £700 lens and was quoted 5-8 working days for delivery, it has now been 23 days and nothing! I have contacted them 5 times and no response. They are still quoting 5-8 days on their website with no other notifications. Revise is very bad, communication is even worse, I am now trying to get my money back. Buyer beware!! Never again!”

Posted 4 years ago

“This company has a 14 day returns policy, except they don't refund your money! The phone was brand new, but the screen wouldn't lock during a call, so all buttons got pressed accidentally and it was impossible to keep talking. Their tech tells me it is completely fine, so it is not possible to handle it as a repair. Then they state your item has scratches and it can't be refunded either... but it had no scratches when I sent it and, THEY SENT FOTOS OF DIFFERENT SCRATCHES, DIFFERENT MOBILES! They are just trying to deceive customers! This has been going on for months, and I want my money back. Do not buy from this store.”

Posted 4 years ago

“I bought a counterfeit seiko Mini Turtle padi watch without a serial number, scratched and comes with a standard case. This company sells defective items so prices are low. Nobody gives free lunches.”

Posted 4 years ago

“Delivery!!! Delivery!!! The iPad was supposed to be delivered within 3-4 working days, it is over 14 days, still not received! Why on the earth you lie??! If you cannot deliver, why don’t you see the truth????? My son has been continuously questing and blaming me about this!!! PLEASE AVOID!! Will never ever come back again to them!!!!!”

Posted 4 years ago

“Bought a camera lens for 542 EUR. One month has passed and no explanation why it is delayed, just what seems like automatic answers. Absolutely a scam - but how can I get my money back when they don't bother to answer? KEEP AWAY FROM THIS SITE!!!!”

Posted 4 years ago

“I bought a smartfone as a gift. The receiver didn't want it, though, and now I have to send it back. But eGlobalCentral wants 58€ for it (40€ for the shipping to Hongkong - not to UK! - and a further 18€ 'commission' before being able to pay back the lawfully required full amount within 30 days. For an unopened parcel. Their customer service is really bad as well. They speak English, but they only speak standard formulaeish. Keep away from these! Especially if you are not completely sure you wish to keep the package.”

Posted 4 years ago

“I've bought from this company 3 times because there items are cheaper. The 1st time my order came just after a week. My 2nd order took a month to arrive as the stock they had was damaged so I had to wait for new stock to arrive. The 3rd order this January 2020 was lost in transit. Whenever I communicated with them about the whereabouts of my order all they advised is they would get logistics to chase. All logistics would say is congrats your order has been dispatched. I've always purchased with Paypal so knew I would get money back regardless.This comes down to one thing is it worth the price difference with Amazon to purchase from eglobal. It's not, however if you do, 1) make sure you don't purchase there insurance as they don't recognise it, 2) make sure you use PayPal or a credit card, 3) ask yourself if shopping with them is worth the agro.”

Posted 4 years ago

“I found a way to catch them I found a way to catch them, here are the steps, the more people we do this the better chance of them going to jail (for NL): 1. go to the national fraud center and make a ticket 2. print the ticket and go to the police 3. they will try to send a fake package with DPD 4. the police is allowed to ask information from DPD, I could not get this myself 5. make a claim with paypal even if you paid by debit card - hopefully you have a paypal account linked to that card 6. ask paypal to start a claim and send all screenshots from police and fraud office 7. solve the claim with paypal an get money back this will take longer 8. do NOT STOP INVESTIGATION and press charges as many of you as you can! INTERPOL can now take care of the issue :) They tried to con the wrong person. Please - make sure that you press charges during this lengthy process.”

Posted 4 years ago

“Complete scam. Company based in Hong Kong. Take your money and pretend to send out your delivery then there is a mysterious delay. For a week and a half while ignoring your request for refund then send another email pretending new reliever is out. However there delivery page is fake. I lived and worked in Shenzhen and still did business with Shenzhen and a company there and their shipments where easy to track. This company does not want you to know it’s based in Honk Kong and you won’t find out unless you investigate. There number is 0086281912119. Refund me my money or I will take this further and have my friends in Shenzhen deal with this on my behalf.”

Posted 4 years ago

“Please! Please! Please! Please! Please! DO NOT order ANYTHING from this site. It's a BIG SCAM! The tracking is automated, the chart is preprogrammed and never respoinded. Please stay away!”

Posted 4 years ago

“Such a terrible company. Their customer service is shockingly bad and they are very rude and ignorant. 30 days my package was returned and sitting in their warehouse. They kept claiming they hadn't received it even tho tracking said delivered to warehouse 28 days previous”

Posted 4 years ago

“Dont buy from them They charged me and then sent email that something is wrong with my order and that i should contact my bank. Since the payment was done via IDEAL my bank cannot do anything. So i dont have headphones neither i my money. This site should be banned they are fake and should not be trusted. Can somebody close them ???”

Posted 4 years ago

“Very bad company, not even bothered explaining why their so bad. Trust the reviews...do not buy from eglobal”

Posted 4 years ago

“this is not a safe site.. I have ordered a product, and I paid it almost a month back. I am still waiting for a product. There is no response from eglobal. at first, I got a tracking number, which never showed me any updates. you can never reach eglobal customer service via email, or phone. This is a TOTAL FRAUD: don't get trapped.”

Posted 4 years ago

“Do not buy from eGlobal Central UK! I bought two lenses from eGlobal Central UK and they never delivered the lenses or refunded my money. I have emailed them several times and no answer! Soheil”

Posted 4 years ago

“Do not buy from eGlobal Central UK! I bought two lenses from eGlobal Central UK and they never delivered the lenses or refunded my money. I have emailed them several times and no answer! Soheil”

Posted 4 years ago

“I bought an audio headphone on that website. Customer service is a fraud. They charge 40 euros to return your purchase if it's not covered by the guarantee. It's almost a scam. Don't buy anything valuable on that website!”

Posted 4 years ago

“Do not buy from eGlobal! - Do not buy from this company. To cut a long story short, I ordered two lenses 3 months ago and I still have no lenses & no refund. They don't answer my emails and my credit card company would not pay as it is more than 120 days since I ordered these lenses. Make sure you contact your credit card company as soon as possible and do not wait for Eqlobal to refund you.”

Posted 4 years ago

“Item never sent. Ask a refund. Police should catch such people behind this fake company.”

Posted 4 years ago

“Item didnt arrive”

Posted 4 years ago

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eGlobal Central is rated 1.6 based on 424 reviews