eGlobal Central Reviews

Name: eGlobal Central
Rating: 1.61

1.6 Rating 453 Reviews

15 %

of reviewers recommend eGlobal Central

Company Reviews

Questions

Metrics

1.6

Based on 453 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Over A Month
On-time Delivery	Greater than 21%
Accurate And Undamaged Orders	Greater than 79%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Over A Week
Customer Service	1.2 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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eGlobal Central 1 star review on 25th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is what I told Eglobal "Regarding the unit, If anything goes wrong with it, I will get it repaired locally. I'm not going to send it to Eglobal! From what I've heard, eglobal are terrible with sorting issues out. I'll cut my losses, and stump up money in the UK. Message wise! Eglobal take WAY TOO Long to get back to people, and I noticed eglobal have disconnected the live chat! I think eglobal can't be arsed with all the complaints personally. I wish I never dealt with eglobal. They are awful with communication. If something did go wrong with the unit, I would not see it again for possibly months. I have left eglobal negative reviews on all sites due to me having problems with communication. I've messaged and messaged, and no one has the courtesy to respond. You can check that thus is true through the ticket system. So my negative reviews stand. I certainly will not be buying from eglobal ever again, and I'll tell others as well."”

Helpful Report

Posted 8 years ago

“Shocking customer service. Once they have your money then it is pretty much unknown when you will receive your item as they do not bother to tell you that an item is out of stock even though the webpage may show stock available. Good thing is you have to use Paypal so simple to open a dispute and get your money back.”

Helpful Report

Posted 8 years ago

“This dealer is a fraud. Presenting evidence of deposit, they does not change the status of order status. They will not answer the inquiries. The reply sent is an automatic reply only. Of course they do not ship a product, and of course do not refund either. I will file a damage report to the police.”

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Posted 8 years ago

“Ordered a watch from this site because the price was very competitive, paid extra for delivery in a hope to get it ASAP. Received DHL tracking number the next day. Two weeks later status on DHL was still "Shipment information received", never updated. Wrote to their support, opened request to cancel the order - never heard back. At the end escalated to Paypal, still waiting for refund.”

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Posted 8 years ago

“The phone that I ordered 17 weeks ago failed to arrive, and despite dozens of emails etc, they haven't given me a refund. I'm still waiting, but I admit that I've given up hope that I'll get my money back. NO ONE SHOULD USE EGLOBAL UNDER ANY CIRCUMSTANCES!”

Helpful Report

Posted 8 years ago

eGlobal Central is rated 1.6 based on 453 reviews