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Elephant Stock Reviews

4.8 Rating 24,951 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 24,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Firstly, my purchase took way too long to arrive. When I was finally able to “chat” with someone they were not able to tell me when exactly it would be ready to ship. I have never ordered art whether print or canvas and it take this long. Secondly, allow though I did order and measure the the item with the dimensions that were provide on the site the images portrayed are VERY misleading! The panels are much slimmer than they project on the website. I will NEVER order again! And will tell others to avoid this website.
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Posted 4 years ago
I was so excited waiting on my new piece of art! What a let down when I received it. It looked nothing like it did online. I can not stress how small the piece was, the color was extremely dark and one of the main reasons I love the piece was because of the brightness & colors. All in all false advertisement. I will never order from this company again.
Helpful Report
Posted 4 years ago
I needed to return my item and have reached out three times in the last two months for a return label with no success. Buyers beware, they seem helpful on the support app but still have not received the email to return my item. Will not be buying from Elephant Stock again!
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Posted 4 years ago
Picture arrives damaged in May, still trying to get arrangements to return the print or get a replacement. It is now July. Customer service is horrible. Will never order from them again
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Posted 4 years ago
I have had nothing but problems even receiving my art I have been waiting to receive it for a long enough time now.
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Posted 4 years ago
I want everybody to know that Elephant Stock is a RIP off t j.g e pictures I received are your regular 9.99 pictures and they charge me 150.00 because they made them look really big and it is not worth it very upset
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Posted 4 years ago
From the moment I placed my order, I asked if the paintings could be hung from left to right as opposed to top to down. A simple change in the placement of the hardware. I was told no problem but they would confirm this with the designers. I received no response. I followed up with emails every week and was told they still had not heard back from the designers. Today I was told OOPS sorry the items have already shipped AS IS before they could change the placement of the hardware. Terrible terrible terrible customer service. I had to chase them down and even when I did I got NO service.
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Posted 4 years ago
I want to return the item. The resolution on the picture is very poor and is nowhere as shown on the website. I contacted the customer care and I was told I would be sent a return label but I have not got it yet. Send the return label ASAP.
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Posted 4 years ago
Still waiting on a response and return label. Pictures already submitted of major large and small marks that doesn't belong on picture. Very noticeable. Please contact me asap
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Posted 4 years ago
I ordered -Sparkling Abstract Multi Panel Canvas Wall Art - 5 Piece / 68" X 30" × 1 Product was much smaller than 68” - product was no more than blurry photo print - looks cheap like I could have bought it a a dollar general store and was not in my opinion any type of quality. Took over a month to arrive and with much runaround to make that even happen. Take a look for yourself - I’ve included a pic. I’m returning today and to say I’m disappointed is an understatement. I spoke to a “Margo” at 12 pm EST today June 25 2020 and she said I would receive an email with a return label to be printed. It’s been over an hour. No label. No email. Nothing. I do not recommend doing business here. It’s not being run properly and the quality falls short. It cost $153 to get this and it’s not worth $40. Buyer beware.
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Posted 4 years ago
This is not what I ordered, this is false advertising
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Posted 4 years ago
This is not what I ordered, this is false advertising
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Posted 4 years ago
I am so disappointed in this product. I have waited for 2 months for this picture to arrive only to find out that the photo is 36" in width not in height. And to be charged a $134 is ridiculous. They definitely inflated the size and need to be more descriptive in their advertisement. I will not buy here again ever😤😡😤😤😤
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Posted 4 years ago
Sent the wrong picture and for the mistake did not offer a discount. On top of that I waited a long time to receive the wrong photo
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Posted 4 years ago
My experience with this company was honestly not the best. When I purchased this "canvas art" I thought I was buying authentic canvas, but what I got was a canvas print out. The image on my frame was overstretched and looked blurry. Honestly this is not real oil canvas, is some cheap print framed. I would not recommend buying from them. They should state in the description of the art that it is not actual canvas but a print out of a real one. Very disappointing.
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Posted 4 years ago
I received the canvas and I thought I ordered the mirror background. I will be returning it.
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Posted 4 years ago
We ordered on May 6 still have not received any tracking info, I emailed 6 days ago with no response. This was supposed to be a graduation gift I did not expect it to take almost a month. We are still waiting, it has not been ship as of today. There was no delays on their website stated when we ordered and paid. Very disappointing.
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Posted 4 years ago
Worst service ever! The quality of the picture that was sent to me was so poor. The printed picture is not clear and looks very blur. For the amount of money I have spent on it, I would like to have a clear and sharp picture. Also, they claim to offer the best customer care services, I have been trying to contact these guys since 3 days and I got no reply. WOW
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Posted 4 years ago
The floating frame was chipped and damaged on 3 corners and in the middle of one side. I removed the picture from the frame. I will take the picture to Hobby Lobby and have it properly framed. Very disappointed. Will not order from your company again.
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Posted 4 years ago
I am so disappointed with this canvas, it’s a very unfocused, unclear, unbrilliantly colored and computer generated picture!! I’ve order several canvas from other companies and have never returned one before but this one is really bad!!!
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Posted 4 years ago
Elephant Stock is rated 4.8 based on 24,951 reviews