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Elephant Stock Reviews

4.8 Rating 24,951 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 24,951 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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Don't get me wrong, I love elephant stock's art, but their customer service is extremely poor. I have (thus far) ordered 5 different pieces and to be fair, all during the Carona Virus Epidemic. But my issue is with Customer Service. Do they NOT READ their emails?? I sent numerous emails & phone calls regarding an order I placed less than an hour earlier. I never got a phone call or email back. Instead, that order was put on expedited delivery I suppose, because it came before my 2 other orders. Unfortunately, if they had listened to the messages or read the emails they would have seen it wasn't about "Where's my order?" but rather - "Can I please cancel and change to a LARGER print. The print arrived, too small, and I left more voice messages & emails regarding, now, retuning and exchanging it. No one has gotten back to me...but I got a notice my next print is on the way!!
Helpful Report
Posted 5 years ago
Didn’t do a good job at all. The hook is backwards and the frame doesn’t look good because of some scratches. Waste of my money.
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Posted 5 years ago
Smaller than I thought for the price
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Posted 5 years ago
The pictures are significantly different thicknesses not ok .
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Posted 5 years ago
Long delivery, lost of art can not tell me where it is never received at shipping company. Will not fix issue
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Posted 5 years ago
I ordered my canvas on 4-25, the money was immediately charged on my credit card. I have had to inquire on 3 separate occassions as to what is happening with my order because I received nothing from Elephant Stock. I used their "chat" button on their site 2 times, the first time I was told they were preparing my order to ship and today again was told they are working on getting my order entered. Their site says your items ships in 6-8 business days and 5 business days have passed and at my instance they decided to start working on my order. Will never order from this place because they don't seem interested in fulfilling orders in a timely manner and make excuses for it. So not only have I been charged for something I was expecting within 6-8 days is now pushed back to who knows when.
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Posted 5 years ago
Placed an order 15 days ago and I still do not have tracking number or even a status on my project. Do not buy from here.
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Posted 5 years ago
Quality is superb so happy with my purchase. Shipping is quick and easy will order from them again!
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Posted 5 years ago
Not worth the money.
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Posted 5 years ago
I was impressed with how fast the art made it to my home but I was not impressed with the bright vibrant colors witch it stated on your website it looks a lot better when your looking at the pictures online. Also one of the four canvases I received was a little bent the wood underneath the canvas must not be straight.
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Posted 5 years ago
Loved them!!!!!
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Posted 5 years ago
There are candy bars bigger than these prints From the pictures they should be big enough to hang over my couch in reality they’re barely big enough to fit over a toilet seat and all this for 100 bucks totally not worth it going to return it immediately
Helpful Report
Posted 7 years ago
Hi John, Not getting what you expected can be a hassle. We take pride in making our customers happy with our product and service; we will be happy to help you get the size you prefer. Feel free to reach out to support@elephantstock.com for further assistance. Elephant Stock Team
Posted 7 years ago
I still did nt get my order
Helpful Report
Posted 7 years ago
Hi Dianga, Thank you for bringing this to our attention! Not getting what you paid for can be a hassle. We will be happy to look into this for you, please contact support@elephantstock.com for further assistance. Georgina Elephant Stock Team
Posted 7 years ago
Elephant Stock is rated 4.8 based on 24,951 reviews