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Elephant Stock Reviews

4.8 Rating 25,373 Reviews
97 %
of reviewers recommend Elephant Stock
4.8
Based on 25,373 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Elephant Stock Review - 2020 REVIEWS.io Elephant Stock Canvas Review
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About Elephant Stock:

At ElephantStock we specialize in the professional printing of exclusive artwork and personal photos, with a unique focus on quality.

We use premium materials, industry-leading printing technology, and handcraft each of our products in our Texas facility.

Visit Website

Phone:

800-474-8184

Email:

roey@doublero.com

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The frame was defective and had to be fixed.
Helpful Report
Posted 1 year ago
Thought the panel print was pretty, one of the three panels was 1/4ā€ shorter than the other two. This order was three panel, all intended to hang the same height. Customer service was quick to respond. After taking photos with measuring tape and proving the 1/4ā€ difference, I was offered 2 options. Option 1: they would send another pane. Option 2: they offered a 20% discount.
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Posted 1 year ago
The price was right. The website was easy to use. It took a little longer to receive than I thought.
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Posted 1 year ago
Made very well but color was not what I thought I was getting. Not as vibrant colors as pictures
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Posted 1 year ago
The colors in the picture I received are not the exact colors I saw online so I’m a little disappointed.
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Posted 1 year ago
I always love my artwork I get from here but this one I'm a bit disappointed...it looked very bright and vibrant on the website which was the point of me getting it because the colors were beautiful but it's way darker and dull in person...and the canvas isn't thick it's thin...I'm disappointed but still ok tho
Helpful Report
Posted 1 year ago
The artwork is very nice and the framing is spot on. However, the artwork I ordered was 18x24 but all 3 pieces came as 17x23. Not a big deal to me but could be a problem for someone else.
Elephant Stock 3 star review on 22nd September 2023
Helpful Report
Posted 1 year ago
I was very disappointed when I received my artwork. The colors were not at all as depicted on your website. There was a lot of green and the yellow/gold colors were not as vibrant. Delivery was very fast and the package was very well wrapped and boxed. Customer Service was excellent when I wanted to return the art.
Helpful Report
Posted 1 year ago
The picture arrived in tact with no issues. I thought it was going to be 3D as in raised/textured but it wasn't.
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Posted 1 year ago
Photo is not as clear as anticipated. Canvas and frame quality is good
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Posted 1 year ago
Poor communication at the beginning took over five days to get any notification on the order in process
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Posted 1 year ago
the product was fine but they emailed me about a zillion times. all i needed was one email to confirm my order, another to tell me it was shipped, and *maybe* a final one to confirm delivery and ask me non-obnoxiously for a review. i was deluged with marketing emails. ugh.
Helpful Report
Posted 1 year ago
Ordered a few pieces of art work from them about $600 with discount. Just prints with frames. Honestly, these frame are likely $25 dollar cheap frames and the glass appears not to even be real. So my order if just print and frame likely is around $75-100 in cost. So they are making a killing. My best friend use to be a professional framer while in college and you can't even put these on the same playing field with frame and mats etc as that would of cost you 200+ at least for a custom frame from companies he worked at and real glass and quality frames vs cheap frames and what appears not to be real glass. Also got one picture damaged out of my two being sent. The packing wasn't good at all and box tape half torn when arrived and the two pieces in one big box did have wrapping around each print and frame, but nothing stopped the smaller piece inside from moving around which it certainly did. It was the larger print that was damaged which bring me to their return portion. I did it through chat acknowledged it and basically said you will get an email about the return tracking etc. Never received had to chat again to get it. New delivery tracking printed morning of Wednesday and was ready to ship, but wasn't picked up till Friday. What was the delay? Their replacement department needs to do things more formally and send out an email acknowledging a replacement is being done and the steps through the way vs. leaving the customer wondering. I have worked for many e-commerce companies and supply chain companies and never seen such lack of organization. Basically, if you want a print pretty quickly and overpay for one this is your place otherwise if you like the print just buy it from wherever as a print and take it to a place that actually takes pride in framing with high quality materials and pay the same price. This company lives on lazy people basically like myself who thought the quality would be good looking at their website which indeed it isn't. A fair price would of been about $250 for what I received.
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Posted 1 year ago
I didn't realize that the print on canvas wasn't going to have brush strokes, but it was just going to be a flat print printed on canvas
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Posted 1 year ago
Didn't think the size for the money was worth it. Still a nice product though.
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Posted 1 year ago
Fast shipping
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Posted 1 year ago
The shipping arrived quickly but for some reason, I assumed the "textured" art I purchased would have some dimension and texture instead of a print. I would have liked this better if the quality of the image was not distorted. It is blurry when you look at it in person.
Helpful Report
Posted 1 year ago
The picture came in really fast and the updates were greatly appreciated. The materials are a different story. The picture I bought is very vibrant and beautiful, but the quality of the framed work was not good at all. Underneath of the glass, it looks like a very cheap poster that was framed and it shows waves all over the picture. I would buy this type of framing again.
Helpful Report
Posted 1 year ago
Communication was great. I received my order within about a week. The only problem is that I purchased a 5 piece canvas wall art. All pieces were packed well and received without damage. However, in hanging the pieces right next to each other, they don't line up. Two of the pieces were slightly off. So this should look like one big photo/painting but since 2 of the pieces don't really line up exactly it is not as sharp of an image as I hoped for. It may be that some of the pieces were not pulled as tightly as they should have been, not sure.
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Posted 1 year ago
Love the map and personal space with family name but the push pins did not come with the map ,will have to buy on my own . My husband travel with the military are many and i need the pins to mark 26 years worth.
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Posted 2 years ago
Elephant Stock is rated 4.8 based on 25,373 reviews