Epic Cosplay Wigs Reviews

Name: Epic Cosplay Wigs
Address: 13 Orchard Rd, Ste 106, Lake Forest, California
Rating: 4.84

4.8 Rating 2,855 Reviews

97 %

of reviewers recommend Epic Cosplay Wigs

4.8

Based on 2,855 reviews


Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	97%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Epic Cosplay Wigs 5 star review on 25th April 2024

Anonymous

Epic Cosplay Wigs 5 star review on 24th April 2024

Cindy B

Epic Cosplay Wigs 5 star review on 21st April 2024

Jordan P

Epic Cosplay Wigs 5 star review on 20th April 2024

Nathalie C

Epic Cosplay Wigs 5 star review on 17th April 2024

L M

1515

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I do wish the wigs were a bit easier to search on the website. The wig I received was nice quality. Customer support was very helpful.”

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Posted 6 months ago

“The wigs are vibrant and exactly as described/appear on the website. Shipping was fast.”

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Posted 6 months ago

“Shipped very quickly, packed well, perfect white color for custom dying.”

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Posted 6 months ago

“Great wigs and great information for styling and wig care!”

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Posted 6 months ago

“Got the wig for a human/gijinka bowser cosplay. There’s just enough lace to trim how you want, though because it has a widow’s peak (which is SO cool) you WILL need at least a little wig glue to keep it from flipping upwards once you trim the lace, so prepare for that.”

Epic Cosplay Wigs 5 star review on 1st November 2023

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Posted 6 months ago

“Everyone loved my Joker! Thank you for making my Halloween a dream come true! I've never had a problem with my wigs, the service and shipping. You have a customer for life! 🎃”

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Posted 6 months ago

“Beautiful wig that is very high quality. Excellent construction and delivered in a timely manner.”

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Posted 6 months ago

“Expedited shipping arrived when it was supposed to.”

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Posted 6 months ago

“I have used Epic Cosplay for my wigs for years of Halloween and Mardi Gras costumes. I have not had much interaction with the customer service because the purchase process is smooth, and the products are good quality. I found this company around 2014, and almost 10 years later, I am still incredibly satisfied with them. I give them 5 stars easily for all aspects of the buying process—easy to use website, quick checkout, fast shipping, and of course, the best quality costume wigs.”

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Posted 6 months ago

“Love the thickness and the wigs are very full.”

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Posted 6 months ago

“This piece is so perfect. The color matches my hair exactly and the curls are simply beautiful. It's density works to show off its top grade fibers. Thank you!!”

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Posted 6 months ago

“This was my first time ordering a wig from somewhere other than Amazon, and I’m so happy I tried this brand. The quality is so nice and I love that I can put heat on the wig”

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Posted 6 months ago

“As a repeat customer, I am so thoroughly impressed with the quality of service and wigs from this company in every respect. The wigs are top-notch, the customer service is quick and helpful, and the shipping is fast!”

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Posted 6 months ago

“Wigs are Super easy to style and light weight. Customer service is spot on and resolves any issues promptly.”

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Posted 7 months ago

“I have been so impressed by this company in all aspects. The wigs are good quality, the price is appropriate, customer service is prompt and helpful, and shipping is quick!”

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Posted 7 months ago

“Wig was great except some wefts were torn off of the wig cap. Reached out to customer service but no one responded. Easily fixable though, just wish I didn’t pay so much for a damaged wig.”

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Posted 7 months ago

Hi there, Just saw this review. We checked our records. You wrote to our support on Oct.7 which was Saturday. We replied to you on Oct.9 Monday. And you were okay with our solution. Could you please give an update on this review ? Thank you so much

Posted 6 months ago

“Don’t order a really long wig. Absolutely terrible. Way too thick and impossible to untangle, even with detangling spray. Trying to brush it just made more tangles. Either get a short one or Save your money and order a real wig”

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Posted 7 months ago

We are so sorry to hear about this problem. I don’t know if you’re familiar with working with longer wigs and detangling them already, but if not, I'd like to go over a few things about handling long wigs. Long wigs need more attention and maintenance simply due to their long length. They have over thousands and thousands of small wig fibers that tangle more easily than a shorter wig. It’s not easy dealing with a long wig, but there are ways to mitigate that. We recommend using a wide tooth comb. Please always comb the very BOTTOM of the wig and gradually work your way to the top. Always avoid starting from top to bottom. Once you’ve successfully combed out the current area, move your comb a little higher. If frizzing/matting starts to happen, typically a normal flat iron (avoid chi irons) on low setting can sometimes remove the frizziness. If not, it just means it’s too damage and you would most likely need to trim that area off. Frizziness is caused by the comb pulling on the wig which creates tension on the fibers. The resulting tension creates heat energy within the fibers which causes it to frizz. Again, putting a flat iron on low sitting usually fixes this. If it’s just a small part of your wig that’s frizzed/damaged, we do suggest using these techniques above to repair it. You can also check here for more information. https://www.epiccosplay.com/pages/wig-care-guide BTW, we've been selling this style for at least 4 years. Maybe you got a defective one? Our support team can reach out to you for more details, if you have time can send some images to our support@epiccosplay.com. Thank you so much

Posted 6 months ago

“Good selection”

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Posted 7 months ago

“The wig I ordered came looking almost exactly like the picture. It only took minimal styling to get it the way I want it, which is good, because this is my first time styling a wig. It arrived exactly a week after I ordered it, which was faster than I was expecting. Of course, I didn't know what to expect. The wig looks so natural on me. I bought it in a similar shade to my natural hair color, and when I sent pictures of myself wearing it to my family, they were convinced it was my real hair. The wig caps do a great job of concealing my hair as well.”

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Posted 7 months ago

“I've bought a few wigs from Epic Cosplay over the years, and each time, they looked like the photos. The wigs are full and handle styling well, and shipping was fast.”

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Posted 7 months ago

Epic Cosplay Wigs is rated 4.8 based on 2,855 reviews