Epic Cosplay Wigs Reviews

Name: Epic Cosplay Wigs
Address: 13 Orchard Rd, Ste 106, Lake Forest, California
Rating: 4.83

4.8 Rating 3,335 Reviews

96 %

of reviewers recommend Epic Cosplay Wigs

4.8

Based on 3,335 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

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Epic Cosplay Wigs 5 star review on 7th December 2025

Natalie T

Epic Cosplay Wigs 5 star review on 22nd October 2025

Kyndall E

1701

Anonymous

Anonymous // 01/01/2019

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“Whist the wigs are gorgeous am I am the proud owner of many, the last experience was horrific. How a company suppers when there is a problem is the key, not when all goes smooth. Whilst they kindly sent a replacement wig when the first one didn’t arrive, they never moved a finger to help we work out why in the end neither of the wigs arrived. I spend countless hours in the phone with the courier, emails, investigation and in the end my partner drove 4 hoirs to get it. They told PayPal my wig arrived although they well knew it didn’t or at least that it was only part of the story which mean that PayPal closed the case as if the wig was delivered. And then they were gaslighting me by saying ‘we only have PayPal tracking’ - ‘How would you like me to help you?’. Dealing with your own couriers over the month to 1.5 months of me dealing with it would have been helpful. Not closing off the PayPal case when it was wrong to would have been helpful. Not gaslighting me would have been helpful. There’s a whole lot of things that would have been helpful. And you can now say DHL said it was delivered. Maybe that is something you’d like to chat to them about. How two wigs they clearly were not delivered were marked as delivered and why you don’t care a single bit and I would have been out of money and wig had my partner jot drive 4 hours and spend more countless hours with courier. And you knew what was happening as you were in all the correspondence. And thought any of it. You haven’t liften one finger to help. Absolute zero care factor”

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Posted 3 weeks ago

Hi there, We strongly feel sorry, even after SO MANY emails between you and us, and the shipping company and us, you still blame us. If we didn't care about you, we wouldn't ship out the 2nd wig before the shipping company's required date. Each shipping company has a required date before filing the claim. We knew you needed the wig urgently. And we want you to get the wig ASAP. That's why we put the shipping company's rule aside and shipped out the 2nd one immediately for you. We are not the shipping company. We also want to know the reason why the two shipments couldn't be received ! Regarding to Paypal, You filed the chargeback on Paypal. And we provided the tracking and all other evidence to Paypal. In the end, PayPal resolved the case in our favor. That's PayPal's decision and we cannot argue anything about that. Anyway, we want everyone to be happy, but we feel sorry that we are not Superman.

Posted 2 weeks ago

“Ridiculously fast shipping as always, thank you very much. Your products are always comfortable to wear.”

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Posted 3 weeks ago

“I’m very satisfied with the quality of the wigs. Being able to buy pre-crimped wigs saves me a lot of time and effort.”

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Posted 3 weeks ago

“My wig is absolutely lovely, and I got it ahead of schedule!!”

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Posted 3 weeks ago

“Great selection of styles and colors as always, and wigs are high quality and versatile.”

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Posted 1 month ago

“quick shipping and great quality, the hair is really thick and easy to style!”

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Posted 1 month ago

“Site is easy to navigate and organization is well done”

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Posted 1 month ago

“Epic Wigs always has great quality! I love their wigs.”

Epic Cosplay Wigs 5 star review on 4th November 2025

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Posted 1 month ago

“Ordered was said to have shipped on October 21. I thought I had ordered it in time for Halloween but it is now November 3 and it has yet to be delivered. Can't comment on the quality of the wig or if it worked for my purposes.”

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Posted 1 month ago

“Great quality wig, fast shipping, would definitely order again.”

Epic Cosplay Wigs 5 star review on 3rd November 2025

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Posted 1 month ago

“Wow very nice, New looks good and feels good- i need to m order another maybe a natural texture one. thank you so much”

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Posted 1 month ago

“Came in excellent condition and the hair is so soft♡”

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Posted 1 month ago

“Wigs are worth their weight in gold and good for people with a lot of hair or long hair!”

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Posted 1 month ago

“I NEEDED THIS WIG ON THE 30TH!!!!! IT CAME ONR DAY LATE!!!! I’M GONNA EXPLODEEEEEEE”

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Posted 1 month ago

“Wig shipped quickly and in good condition.”

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Posted 1 month ago

“Really happy with the wig and extension I purchased from here! Great quality and arrived quickly!”

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Posted 1 month ago

“Good shipping, good quality, decent price.”

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Posted 1 month ago

“shipping is always very fast and quality is high. never lets me down for my cosplays, thanks!”

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Posted 1 month ago

“Ordered from them a few times and am always amazed by their customer service. The wigs are great, but the people working for this company are next level.”

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Posted 1 month ago

“The wig shipped same day and arrived super quickly. It arrived as exactly what was pictured in the listing. No complaints.”

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Posted 1 month ago

Epic Cosplay Wigs is rated 4.8 based on 3,335 reviews