Espresso Parts Reviews

Name: Espresso Parts
Rating: 4.81

4.8 Rating 10,147 Reviews

96 %

of reviewers recommend Espresso Parts

4.8

Based on 10,147 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5
Returns & Refunds
Returns Process	Easy

Espresso Parts 5 star review on 26th May 2025

428

Anonymous

Anonymous // 01/01/2019

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“Had some confusion with shipping, then turned out did not need the part. The girl I spoke to on the phone understood exactly what the problem was and explained what your protocol is for returns. Super helpful and great phone edicate. I've used you in the past and this was the best experience yet. wish I could remember that persons name because she was great”

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Posted 1 year ago

“Arrived on time and love the espresso cups”

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Posted 1 year ago

“Great quality product. Fast delivery.”

Espresso Parts 5 star review on 27th January 2024

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Posted 1 year ago

“Had what I needed and prompt shipping. What's not to like? And best of all, love supporting small business!”

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Posted 1 year ago

“Fast shipping great pricing great website. Great company to work with”

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Posted 1 year ago

“You guys are great! A few years ago, it was very hard to get parts for our espresso machine. Now you guys are killing it! Thanks so much! George”

Espresso Parts 5 star review on 26th January 2024

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Posted 1 year ago

“The Force Tamper is great. I find it gives me a consistent puck each time, and simplifies the workflow.”

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Posted 1 year ago

“Eficiente en el proceso del producto”

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Posted 1 year ago

“Ordering my Oxo grinder was easy to order and arrived very quickly and in good condition, I will be using Espresso Parts for my future coffee needs.”

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Posted 1 year ago

“I imagine there are several parts houses but indeed know that customer service like Espresso Parts is exceptional. I highly recommend them and they will be my first check in point for further needs. Thank you for all your help and expertise.”

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Posted 1 year ago

“You sent me the wrong color cups.”

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Posted 1 year ago

“Fantastic supplier!”

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Posted 1 year ago

“Love you guys,”

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Posted 1 year ago

“Very rapid service and good info both online and via email about installation. Thanks!”

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Posted 1 year ago

“Ordered two large latte cups. They’re perfect!”

Espresso Parts 5 star review on 24th January 2024

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Posted 1 year ago

“Items I wanted were in stock and shipped in a reasonable time.”

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Posted 1 year ago

“Just a simple purchase of a set pf six espresso cups and saucers. Not bad for the $$$$$.”

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Posted 1 year ago

“I needed a new pump for my Profitec 500 Pro PID. Tech support sorted which pump they had in stock and shipped it quickly. Thanks!”

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Posted 1 year ago

“Great selection for old lever machines and fast shipping with amazingly organized and tagged parts! Will be ordering again soon!!”

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Posted 1 year ago

“My French press came so quickly, I was impressed with the customer service. Would definitely order from this company again!”

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Posted 1 year ago

Espresso Parts is rated 4.8 based on 10,147 reviews