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Euro Car Parts Reviews

4.3 Rating 271,423 Reviews
89 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,423 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Excellent service
Helpful Report
Posted 2 months ago
Just an oil filter but the Registration Number tool identified the correct part which was reasonably priced and appears to be of good quality. The chap who served me was friendly and assured me that I could change it if it didn't match the old one.
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Posted 2 months ago
Very good service, part ordered after 5pm and delivered on a Saturday the next day.
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Posted 2 months ago
Excellent service all round.
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Posted 2 months ago
Ordered online. Easy and straightforward. Was messaged to say parts were in. Excellent service and very polite and helpfull counter staff at perth branch. Thoroughly recommend to others. Thankyou. Mark
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Posted 2 months ago
Good product at a good price. The fact that you can click and collect is important to me.
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Posted 2 months ago
Great all round service good price speedy delivery
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Posted 2 months ago
Great price and fast delivery
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Posted 2 months ago
As with most companies like this there was a bit of a wit when I called in but the staff regardless were happy to chat. Service was fine and dandy and I will be back for any further requirements
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Posted 2 months ago
Good customer services
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Posted 2 months ago
This is the second time I have ordered car oil ( Shell Helix ) from ECP , and suppoosedly both times the product was available. This last time I paid an nextra £9.99 to get the oil quickly as I needed it for a booked service 5 days later. Nothing arrived in the agreed 48 hour time scale and on the day of the service I got an email saying the product was not available and I would get a refund in a further 48 hours. All I can say is that ECP has really gone downhill in the past few years.......no longer my first go to place for car parts. Shame.
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Posted 2 months ago
I was given the wrong oil filter, I done the service on my car on Sunday, I changed all the filters and the oil and when it came to changing the oil filter I realised the filter was wrong ,Euro Car Parts was closed so I decided to put the old filter back on ,and obviously that would contaminate the new oil I just put in, anyway went back to Euro car parts in Abingdon Oxford next day, the guy told me he won’t give me the correct filter because the one I was returning had a mark of finger print in the box, after explaining to him that I didn’t expect the filter to be wrong I just opened the box and then realised the filter was wrong my hands were a bit dirty because I was working on the service didn’t pay attention to keep the box clean, anyway he said he won’t give me another one, then I asked can I speak to your manager he said no he is not here ok I said what’s your managers name he said I’m not going to give you my manager’s name, then I said what is your name he said he can’t give me his name either, I wasn’t in the mood for arguments as I had my kids in the car waiting so I left very disappointed ,now I need to go somewhere else and get new oil and new filter to do the service again , I guess 1 less customer for Euro Car Parts no big deal
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Posted 2 months ago
Brilliant service, ordered at 10.30hrs, delivered at 15.00hrs. What more to say.
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Posted 2 months ago
The range of products and prices are competitive the location of the store is very ha accessible. The counter person is friendly and knowledgeable with a good attitude. The downside can be the website does not support pinch and zoom on text.
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Posted 2 months ago
Had the right parts after Ha*****s sold me the wrong parts.
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Posted 2 months ago
Helpful staff and a great store.
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Posted 2 months ago
I needed some new wiper blades for my van,so I thought that I would try and purchase them online, from start to finish the process was very easy to use and it only took a few minutes. Delivery was very quick and efficient a big thank you to Euro Car Parts and I certainly be using them in the future.
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Posted 2 months ago
Great stock list. Good service. Good value.
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Posted 2 months ago
Good value, quality parts. Bit of a wait to be served but it was a Saturday morning.
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Posted 2 months ago
Excellent staff, excellent service, great prices, good product range. First place I go to.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 271,423 reviews