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Euro Car Parts Reviews

4.3 Rating 277,836 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,836 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
Bought the wrong brake pads for an old car and returned them without any quibling. Store assistant searched on line for the correct ones. Very satisfied customer.
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Posted 2 months ago
Always has the parts I require. Great friendly service, local to me so I can pop down and discuss. Always find the best prices through Euro Car Parts. Thanks guys..
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Posted 2 months ago
Got fed up waiting in the queue. Just one person serving and he was taking forever. So left the store and went elsewhere. Always the same. Last time I'll try using them.
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Posted 2 months ago
I rang to order some parts . I spoke with a very friendly man- who gave me valuable advice on what to buy - checking my vehicle reg. number to make sure I got the right bits. Because I didn't need them right away I opted for the free 3 day delivery service but they arrived at my home a few hours later with a very friendly delivery man.. OK I know that was done to suit you but I got 25% off any way. So I got a good price from a local source-what more can you ask? Thank you
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Posted 2 months ago
Good customer service πŸ‘πŸΎ
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Posted 2 months ago
First time retail customer of ECP and really really impressed. Sourced exactly what I needed at an extremely good price. Able to collect within the hour and surcharge return part refund done immediately. Lovely team at Whiffler Road Norwich all super helpful. Very happy indeed πŸ˜œπŸ‘.
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Posted 2 months ago
Always great prices compared to other motor factors, well stocked and staff are always friendly and efficient 😁 Thanks All
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Posted 2 months ago
Not bad except got given the wrong scent of air freshener as to what id ordered. Also the cans looked like they'd been opened and possibly used as the stickers had been ripped between can/cap.
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Posted 2 months ago
I experienced very bad service. Ordered a power wash and had not received it 2 weeks after ordering when delivery was 2-3 working days. Called the office spoke to assistance who said I will called back no-one did phoned several times no-one responded. After 2 half weeks I asked for a refund. Still waiting but it’s only been 3 days since cancelling
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Posted 2 months ago
Had what I needed nearby, good price, easy collection. No complaints.
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Posted 2 months ago
Always get great service
Euro Car Parts 5 star review on 6th April 2026
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Posted 2 months ago
Bought starter motor for ford focus MK2 diesel ,fitted well, does the job
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Posted 2 months ago
Easy order and collection
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Posted 2 months ago
Excellent customer service from Michael.
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Posted 2 months ago
i ordered a battery for next day delivery. Was delivered in 25 minutes same day
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Posted 2 months ago
Ordered twice and product says available. Get to the store and it is out of stock. Slough branch is grubby and very slow. System down on Sat 4th which meant a return trip for a refund for the paid for unavailable parts.
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Posted 2 months ago
Always good prices & helpful, knowledgeable staff
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Posted 2 months ago
I dont think I will be back. Arrived 10.30 Sat AM to pick up - happened to be on my way somewhere else anyway. Queue of 20 people waiting for pick ups and very little action behind the counter . Gave up and came back on my return two hours later - same again. Eventually succeeded Sunday morning 10am as the doors opened. Its home delivery, or pick up from someone lse who can run an efficient trade counter.
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Posted 2 months ago
ordered windsceen wipers online but had the wrong fitting. Changed without a problem to the correct part. Super helpful staff
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Posted 2 months ago
Bought parts for my Daughters car some were not needed so took them back unopened and had no trouble having the money put back into my account.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 277,836 reviews