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Euro Car Parts Reviews

4.3 Rating 271,423 Reviews
89 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,423 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Ordered new wipers over 10 days ago and then had to call up as never arrived. I was advised they had not been sent out yet and i will be emailed once the person on the phone contacted Crayford. Wipers still not arrived.
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Posted 2 months ago
Very easy to deal with prompt delivery o fuss no nonsense. Great
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Posted 2 months ago
This particular store is shockingly bad! The staff just don’t care and this was the same last time I went. How do you let this happen consistently.
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Posted 2 months ago
Good service, prompt delivery. Recommended
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Posted 2 months ago
I ordered the 6 ratchet spanners from my local store, when I went in to collect them there was no one about on the counter after a minute or so a young fella appeared and he took my details and went in the warehouse and picked my order. craftly he put the spanners on the counter with my paperwork on top. It was only when I got home and looked at the spanners that it was obvious someone else had either bought them and returned them or someone in the shop opened the plastic packet holding the spanners therefore my opinion is I have paid full price for secondhand goods. wish I hadnt gone local now should have ordered spanners off Amazon or someone else, it's a horrible feeling being taken for a muug but I have learnt my lesson the internet is your friend stop trying to help local businesses as they dont care nor it seems your continued business. UPDATE 13 Nov 2025 After writing my review and posting it on line I was very surprised to receive a email from Euro Car Parts, concerned about how things went, I spoke to an amazing young lady who was very understanding and helpful hence why I have now given the company 5 stars, they really do care about their customers something I thought was long gone, it was reassuring to know and has given me the confidence to continue to use Euro Car Parts again when needed. I can now confirm my issue has been resolved, I would like to take this opportunity to thank Clare M Customer service advisor for her profesional way she handled my case also I would like to thank Euro Car Parts for training their Customer Service Advisors to the very high standard that Clare showed. This is a very profesional company to deal with. 10/10
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Posted 2 months ago
Ordered online advised when ready collection was dead simple price was strongly the best I found. Well done
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Posted 2 months ago
slipped off not recommended
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Posted 2 months ago
The transaction was smooth and fast as it was ordered online for collection. However upon collection the staff member was asked if there was a single wiper blade for a specific size. The person mentioned few times that this would not fit my vehicle in which i knew and acknowledged and still wanted that size. He glanced at the screen and said they don't do that size and asked another colleague who was sat at his desk who heard our conversation if this was in stock. In which he responded it is out of stock. I was doubting the answer from their body language and their quick response. i checked the website after few minutes that indicated there was 9 in stock. i immediately went back and collected one and asked why they didn't know it was in stock. The staff members did not respond and kept quiet. Was very disappointed with the service as this barking branch is my local branch and been visiting it for many years.
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Posted 2 months ago
Placed my order on Sunday and it arrived bright and early on Monday morning, service with a smile too. Thank you, highly recommend and great pricing too.
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Posted 2 months ago
Great customer service!
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Posted 2 months ago
Always polite and friendly,helpful if not sure all in all a good experience is had by me every time i go to euro car parts Fareham hants
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Posted 2 months ago
Quick and easy, ordered some wipers and screen wash and picked it up half an hour later. Staff were friendly and helpful, very quick and professional.
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Posted 2 months ago
easy to use website great delivery options and prices
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Posted 2 months ago
I been a customer to Euro car parts for so many years and they have always been top class business and look after all there customers and help them out in every department off there customer needs.
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Posted 2 months ago
Service was very quick but the battery that I’ve been given and then taken home after being matched to the registration of my vehicle is actually wrong so I’m going to have to return it
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Posted 2 months ago
I finally bought what I wanted in Abingdon branch. My main issue was that the Reading branch was a disgrace. Leaving me unanswered for 15 mins at the counter as the Nissan Sunny driver was clearly more important. I just left as the queue was building and no end in sight.
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Posted 2 months ago
Fast delivery and the correct parts for my Peugeot Partner All good
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Posted 2 months ago
Good quality part at fair price…. but had to wait 15 mins at the counter to collect it …. there was no queue but the attendance was very poor and haphazard
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Posted 2 months ago
Had a bit of trouble getting the right battery for my car and had to return twice before getting the right one, despite the webpage saying the batteries were suitable for my car. However was impressed with the help the staff gave at Basildon Europarts gave me when I returned the second time as I was at the point of giving up and they sorted the right battery for me.
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Posted 2 months ago
Great price. Way more competitive than other local retailers. Was already available when i got there about 20 mins later.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 271,423 reviews