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Euro Car Parts Reviews

4.3 Rating 277,836 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,836 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
No discount on service parts ie oil & filters can get same oil & filters on ebay for half the price
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Posted 2 months ago
Well what can I say ? .. those people at Europarts are brilliant. Ordered a car battery, and was told the time of delivery and came about 1 hour early. Now that's professionalism. Definitely order again. Well done. 👍
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Posted 2 months ago
Friendly staff, good parts availability and not too far to the nearest branch. Only docking one star because the parts supplied were not a good fit for the car. No problem returning them of course but after using the website to ensure the parts were compatible, it's disappointing to have this issue.
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Posted 2 months ago
I’ve been sent a request for a review but still have not received my order !!
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Posted 2 months ago
Excellent service, parts and use quality is superior and strong. Able to complete tasks easily with the right tools. Refund and exchange easy to complete. Well done guys.
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Posted 2 months ago
Excellent service, quick hassle free returns, keen prices
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Posted 2 months ago
OK so it was in June last year I got a voucher from eurocar parts and happy to say I redeemed that voucher, it was a very rude member of staff so hopefully by now he has gone as I didn't see him and I haven't really gone back to that store until a few days ago all went well,but the time it took to sort it out was a bit slow especially when ya told I had to do it online, so I went home done it online but couldn't pick them up until I showed up and payed an extra 48p to get 6 cans instead of 5 brake cleaner , Hey look eurocar parts you really need to sort out the time it takes to serve a customer 15 to 20 minutes to sort one customer...kinda tells you,I had to collect items from store ,,witby rd bristol
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Posted 2 months ago
vary good adjusting and fitting
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Posted 2 months ago
Excellent service, helpful member of staff
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Posted 2 months ago
Easy website to use and friendly staff when we went to collect.
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Posted 2 months ago
It was just a car battery. 🤗
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Posted 2 months ago
Avoid! Staff haven’t got a clue. Trade counter understaffed and they just don’t care. Ordered online for home delivery. Spent a week after the delivery date chasing. Customer Services couldn’t/wouldn’t help and when I phoned the store all I got was ‘drivers have gone home, nothing I can do, I don’t know why your delivery hasn’t been sent out’’. Ended up having to go to store to collect myself. Recently ordered gearbox oil, went to collect as delivery staff can’t be trusted, item out of stock even though I reserve online and then I was given motor oil instead of gearbox oil. Take your money elsewhere. Even if you have to pay a little bit more at a competitor to get better service.
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Posted 2 months ago
Delivered safely. Seems a good car steering wheel lock. Kept informed of delivery. Happy with Euro Car parts.
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Posted 2 months ago
everything as dicribed and super fast delivery 5*
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Posted 2 months ago
Excellent service Friendly staff
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Posted 2 months ago
Bad customer service, most of the staff are rude they have no basic manners and look miserable. Wrong parts given even tho they checked them on computer and assured me they would fit. Standing around for over 20 minutes waiting for parts to be brought out and don’t even get a thank you for waiting. Won’t be using them again. Il go elsewhere
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Posted 2 months ago
Ordered 6pc box spanner set. that was easy peasey, Went down to collect my order, nice a clean but no one but no one to see then a young man appeared and dealt with my order politely & efficiently, the spanners were in good packaging yes excellent service.
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Posted 2 months ago
All good , good quality
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Posted 2 months ago
Once ordering which was clear and easy. My order was delivered early on in the day which l like and came quicker than l expected with a gentleman with a friendly smile.
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Posted 2 months ago
Great service and price. Impressed by the range of products
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 277,836 reviews