Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 264,923 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 264,923 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 70%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 3rd August 2025

1188

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The website tool, where the car reg input determines the parts suitable for the vehicle has been poor in my experience. Every part from auxiliary belt to brake discs & pads has been incorrect resulting in exchanges or refunds. Sourced parts from other outlets don't arrive at the time / date advised during the sale. The queues at times are long, painfully slow moving & service tends to be slow / understaffed. Other than that it's ok.”

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Posted 1 month ago

“Does have what I need”

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Posted 1 month ago

“Order a pool Saturday it arrived on Monday great delivery service vary helpful”

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Posted 1 month ago

“Visited on a Saturday afternoon and queue was 7 persons long (got to 13 persons long by the time I had left). Was taking at least 5 minutes for each customer so I was in the store for 35 whole minutes for a click and collect. Not sure why service took so long. Two stars once I was finally served, the chap behind the counter was very courteous.”

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Posted 1 month ago

“Bought a motorhome cover for a great price. Service was great and cover arrived quickly. Will use again”

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Posted 1 month ago

“Absolutely hopeless. Didnt respond quickly, didnt have an answer when they did respond. Promised that they would respond - they still havent. Still waiting! Make sure you dont have a reason to contact them and you might be fine. However, this was wrongly promoted information (headline and body of the item description) that didnt match reality.”

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Posted 1 month ago

“Bought a Coleman Event Shelter from Euro Car Parts for a really good price, it arrived for pick up in a couple of days and we have used it in Glastonbury Festival and we loved it. Excellent service, very happy.”

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Posted 1 month ago

“Easy to order, good price. Used click and collect which was straight forward.”

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Posted 1 month ago

“Excellent”

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Posted 1 month ago

“I ordered a battery charger on 21.06.25. specifying Royal Mail delivery. My credit card was debited immediately but I received no confirmation of order, and no dispatch notice was forthcoming, so on 26.06 I went on the website which showed my order as delivered but with no tracking information. I engaged with the bot, and then with Bradley G (who I think is a human) who said he would contact the carrier. When I'd still had no information the next day I left a review on Trust Pilot, which resulted in a message that Euro Car Parts were "looking into it". Then on the 28th I got a message from Eurocarparts "Escalation Service Advisor" who said she was "reaching out" to discover why my order hadn't been delivered. At this point, (still having been given no confirmation of dispatch, or proof of delivery, despite the web-site saying it had been delivered), I cancelled the order and am waiting for a refund. In my experience all carriers now, including Royal Mail, provide photos as proof of delivery. As I've never had confirmation of the order, confirmation of dispatch, notification from the carrier or a delivery photo, (all of which are commonplace now) I suspect the order was never despatched. Needless to say I won't be ordering from Eurocarparts again, and I will be keeping an eye out to make sure I get my refund!”

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Posted 1 month ago

“Very professional, recommended.”

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Posted 1 month ago

“Too overpriced. Ditch the constant silly sale codes. Stop giving out wrong part after entering the registration number”

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Posted 1 month ago

“good priced parts and fast delivery”

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Posted 1 month ago

“Friendly service. Had the bits I needed at a reasonable price.”

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Posted 1 month ago

“Great friendly customer service thanks”

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Posted 1 month ago

“Wrong parts supplied, staff seem unhappy about working”

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Posted 1 month ago

“Worst company I have ever seen. You gave me a wrong part. I called customer care and emailed but basically told me they don't have time for me. Very unprofessional.”

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Posted 1 month ago

“The guy at the reception helped me understand that I don’t need the item I selected online and immediately returned the money for the parts that were added by me by mistake.”

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Posted 1 month ago

“Fantastic service. Part ordered on a Friday night, collected the next morning and fitted by the garage half an hour later. Recommended.”

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Posted 1 month ago

“Pretty poor experience I'm afraid , stuff late arriving then other stuff not arriving at all only reason for 3rd star was how the branch manager dealt with the issues couldn't fault him to be fair but unfortunately has put me off using euro car parts as had a very different experience with one of your competitors.”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 264,923 reviews