Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 273,564 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 273,564 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 11th March 2026

1284

Anonymous

Anonymous // 01/01/2019

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“Didn't honor the price I paid and refunded me my money, as they sold it to me at the wrong price online! Rang me next morning saying there's been an error with the pricing and cancelled it, they wanted an extra £50, went to collect and luckily I checked the item and it was damaged and they reduced it back down to nearly what I originally paid! I think you should have honoured the price originally in the first place”

Helpful Report

Posted 1 month ago

“I paid for parts online and the next day when I wanted to collect them, my order was cancelled and the reason was not explained. I was told that I will receive an email with the reason explained but I didn't see this either. A refund was requested without my knowledge because I received an email which shows this, I could not reply to any emails either. I have bought parts from eurocarparts many many times and this was the first time this has happened to me which was absolutely ridiculous.”

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Posted 1 month ago

“You cancelled my order on the day it was due to be delivered yet took my money and haven't returned it. So basically you've stolen from me and then over a week later asked for a review. Literally worst company I've ever dealt with.”

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Posted 1 month ago

“1st order paid online. Cancelled as they had a pricing error. 2nd order when collecting they couldn't find all the parts.i had to insist I didn't have all the parts. When the back office staff walk by and see a big queue they should step in sooner to assist. Usually a great service the staff are friendly enough.”

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Posted 1 month ago

“They canceled my order because they made a mistake..”

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Posted 1 month ago

“Are you f.... kidding me? Review. Because of discount which was automatically applied by the system i was informed that all my 7 orders are cancelled, and till today I did not recived all of my money. Scammers. It was not mistake, someone set up this discount in the system, and as a customer I don't care who's fault it was. Fortunately there is few other car parts company in UK. After 11 years of using this orders were last I have placed.”

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Posted 1 month ago

“Worst part shop ever”

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Posted 1 month ago

“Was disappointed by offer that was on line went to store but they said that is not the price order cancelled”

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Posted 1 month ago

“Ordered parts online to collect in store, utilising a £75 off deal. Received confirmation and no other correspondence. Drove 60 minute round trip only to be told that there was an online error and they wouldn't honour my purchase. Would have been fine if they told me in the 12 hours between ordering and collecting.”

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Posted 1 month ago

“I didn't receive the product. They stopped correspondence after a handful of emails and one phone call in which I was promised it'd arrived by 4pm that day. It did not.”

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Posted 1 month ago

“Ordered and paid for a alternator then received an email the following day to say the wrong price was listed on their website and they wouldn't honor it. Took 3 days to get my money back. Poor service”

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Posted 1 month ago

“Just needed two side bulbs for my micra. Quick service. Bulbs were spot on.”

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Posted 1 month ago

“Fantastic from reservation to collection Thank you”

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Posted 1 month ago

“Affordable parts for my car, website always have offers.”

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Posted 1 month ago

“My order was canceled without any notice.”

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Posted 1 month ago

“Always got what I need wouldn't go anywhere else as it is close”

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Posted 1 month ago

“Correct part delivered very quickly by a very cheerful delivery person.”

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Posted 1 month ago

“As always, eurocarparts provides the parts i need at a competitive price and delivers within 2 days. I couldn't ask for anything better.”

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Posted 1 month ago

“Great value for money and idal for just getting your car theough it's MOT.”

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Posted 1 month ago

“I ordered on line for collection. I was given the wrong grade oil. When I returned the oil the young boy on the desk refunded me for the wrong oil, and didn’t have a clue what to do, and stated there was no management on site over the weekend.”

Helpful Report

Posted 1 month ago

Euro Car Parts is rated 4.3 based on 273,564 reviews