Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 280,693 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,693 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Very disappointed with euro car parts, needed a indicator cover for my bmw , had to buy the whole unit just to get the cover , don’t sell them separately, cost me £265 , now I’m stuck with a front light unit !!!!!
Helpful Report
Posted 1 month ago
Odered the parts online late in the evening and they were delivered first thing the next morning - absolutely unbelievable service !
Helpful Report
Posted 1 month ago
Always quality parts and service
Helpful Report
Posted 1 month ago
Ordered on line with the assurance the parts were for my car, was given a day/date to pick up, no issues, ready on time and correct parts. Great service at a great price.
Helpful Report
Posted 1 month ago
Product never showed up, got in touch with customer support who "aim to respond within 4 hours as we have 24h support!" This was a day ago and still no reply. 10/10 will not shop again
Helpful Report
Posted 1 month ago
fast and friendly quick responce right parts easy paying good opening hours
Helpful Report
Posted 1 month ago
My first order and I was not impressed with the service at the Romford branch. An online order was made for two AutoFinesse products which would be available to collect a few days later. I received a text message in due course confirming that the order was ready and so went to collect. The assistant presented one of the items and said that they couldn't find the second item. Why not? Surely both items would have been in the same place? Another assistant then offered to look. Still couldn't find it. It was then suggested I should re-order. Really?! By this time I had been at the counter for almost 10mins whilst yet another person joined the search. Eventually the second item was found. Clearly not in the place it should have been. How can a simple collection be dealt with so inefficiently.
Helpful Report
Posted 1 month ago
Never enough staff on counter Always ques
Helpful Report
Posted 1 month ago
I ordered some 7.5a fuses from Euro. When I got home and looked at them I had got 1 pack of 10a and one of 7.5. No great problem they will come in but not what was ordered hence 4 stars. Everything else was good pleasant staff and good prices
Helpful Report
Posted 1 month ago
Brake pads didn’t fit, even though I put in my no.plate, had to refund, but didn’t get 30% of the correct pads, she wouldn't do an exchange, therefore paid almost £15 more for them, wasn’t happy, especially when it wasn’t my error..
Helpful Report
Posted 1 month ago
Visited the local outlet, where staff advised to place an online order to qualify for a 30% discount, which we did & saved £27 ...thank you very much
Helpful Report
Posted 1 month ago
Good Service
Helpful Report
Posted 1 month ago
Brought window wiper for great company and delivered next very happy
Helpful Report
Posted 1 month ago
Good personable service recently on the two occasions I purchased items from Euro Car Parts. Prices are very competitive compared with others in the market
Helpful Report
Posted 1 month ago
The young lady that served me was very helpful and very pleasant. I have not used the parts yet I will be starting tomorrow the 30th but thank you had a lovely discount too.
Helpful Report
Posted 1 month ago
My brother Went to collect parts that I reserved online. He Had to wait 45min, very slow service. Got the parts and 15min later got a call saying they made a mistake and gave service parts for another customer. Couldn’t go back immediately as I had other important meeting. Waste of time. Very disappointed
Helpful Report
Posted 1 month ago
There was 30% discount on purchase over £80. When asked the employee sering me refused to offer & said if you delay you will lose this item aswell. Very rude and unprofessional
Helpful Report
Posted 1 month ago
Brilliant front desk service
Helpful Report
Posted 1 month ago
Very friendly and helpful staff. It helps take the fear away when you don’t know much about cars
Helpful Report
Posted 1 month ago
I ordered tailgate gas struts for my van. They arrived very quickly and were exactly as described. Everything fitted perfectly and the quality is excellent. Great service, fast delivery, and no issues at all. Highly recommended!
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,693 reviews