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Euro Car Parts Reviews

4.3 Rating 264,924 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 264,924 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Brilliant. Great customer service and quick arrival of part needed.
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Posted 1 month ago
Great service, delivery was within 2 hours of ordering.
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Posted 1 month ago
Order was due in on a Saturday morning. Arrived at the store to be told it wasn't there even though I got an email saying it was ready for collection. Guy said problem with system and he would have to reorder and would not be in until the Tuesday. Went to store on the Tueaday to be told it had not arrived and to come back on the next day Wednesday. Went to store on the Wednesday to be told hadn't arrived. It eventually arrived on the Thursday. 4 times I had to go to store. Very poor service. I'm to this say over another week layer getting emails to remind me to pick up my order.
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Posted 1 month ago
good quality.
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Posted 1 month ago
Good customer service at the Redhill branch.
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Posted 1 month ago
Have used this firm several times and never been disapointed, speedy delivery and do what it says on the tin.
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Posted 1 month ago
The tyre gauge is so poorly made the gauge part immediately sheared off the plastic stick and was totally useless so it was returned for a refund
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Posted 1 month ago
Trying to rearrange re-delivery of my order from the Birkenhead store has been more challenging than I could ever imagine. They put the phone down or don’t answer. When I did get through and requested re-delivery last Thursday nothing arrived. I am really unimpressed.
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Posted 1 month ago
Comprehensive range in stock at good prices. Good service from young lady at Stafford Road branch. Very smooth operation.
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Posted 1 month ago
I bought a pool that was on sale on June 19. I was told I could collect it 3 days later. When I went after 3 days, they said the product hadn’t arrived yet and told me to come back on Friday. I went on Friday, but it still hadn't arrived, and they told me to come on Monday. In the meantime, I keep getting emails saying 'Your product has arrived, come and pick it up,' but the product is still nowhere to be seen, and I haven’t received a proper response. Today is the 29th, and I’m still waiting for the product to arrive.
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Posted 1 month ago
Absolutley usless.. staff completley disingaged .. waited and waited for item..... 15 min later someone brought it out ... but the best part was when I was informed I had not picked up the parts .... I am not dishonest so did not want the items Free ...
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Posted 1 month ago
I ordered an item from Euro Car Parts. They kept me informed as to when the item would be ready for collection and they were very prompt and professional in their approach. Would definitely recommend this company.
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Posted 1 month ago
Ordering was quick and easy but we paid £6 for next day delivery on Thursday, should have arrived on Friday, it was delivered Saturday evening as I was about to go out, not sure if it's euro car parts fault for late despatch or Evri's for late delivery
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Posted 1 month ago
Rear brake disks and pads fitted perfectly! Maybe should have bought a brake piston retraction tool while I was shopping. Hopefully the Pagid set will last longer than the OEM’s 25,000 miles.
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Posted 1 month ago
Fantastic service delivered within 2 hours of ordering and the delivery driver was so lovely really 1st class service very happy will definitely use again.
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Posted 1 month ago
Goods were delivered to my door , however I did'nt get a notice of delivery and when the parts came they were not in a box. The items were in their own package ( 2 x air filters) and the screen wash, which had an included tablet pack, was seperated from each other. It appears that the lot was just chucked by the door. Luckily my door is away from the street.
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Posted 1 month ago
The lady on the desk at the Barnsley branch is excellent, always helpful and friendly. Super service everytime.
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Posted 1 month ago
Ordered at 2pm fan was on my doorstep at 3pm never had such a fast delivery top marks euro parts
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Posted 1 month ago
Really quick and easy
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Posted 1 month ago
Very professional and friendly team. Always happy to come back
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 264,924 reviews