Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 273,644 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,644 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
It’s worry when the car fails an MoT, but the parts where available and at a reasonable price. I Cole yes them on the way home and had them fitted in a couple of hours. Back to the Mot the next day, passed. Bish Bosh Bash, done for another year.
Helpful Report
Posted 1 month ago
I needed to call the customer support/care line and was impressed with how very patient the telephonist was in helping with my order that had been mislaid, frustratingly…but all was resolved satisfactorily - thank you, Ingrid.
Helpful Report
Posted 1 month ago
I have always found staff helpful & efficient.
Helpful Report
Posted 1 month ago
After placing my order fornext day collection to be the following they went topick it wasn't there, and it would be in the next day i accepted, when my daughter called the following to ask if it was in to be told yes she then went to pick it up and was told it didn't come in and should be ther the next day, i called the what i thought was the local europarts where i palced the order to be told by the operator it wasn't in and hopefully be int he following day on the transfer, this guy needs some lessons in customer service!!!, the manager of the local depot then called my daughter and went through a host of reasons and excuses that the guy i spoke with was from a call centre not their depot but my battery should be in the following day and we should call in the morning to check, thankfully it did come in and the car was back on the road 2 days after it should have been!!!. A lesson in customer servcie to the call centre or whoever picks a phone would possibly help future customer relations with customers as even though we are faceless to them we are still a customer (thankfully i am just a random one off sale but what would your regular mechanics do with that response if it was me i would think about swopping my business and yes i work on the frontline of a customer facing trade and retail business!!!
Helpful Report
Posted 1 month ago
Wrong parts, parts not in even after being told that I can collect ghe next day, very poor service.
Helpful Report
Posted 1 month ago
Poor service at Hayes branch. Placed the order online and next day went to collect it. It took about 15 minutes at counter before I got served as it was only one person at the counter. I then had to wait another 15 minutes in the cold to collect the order from the collection point. Parking is also very limited and I got blocked in.
Helpful Report
Posted 1 month ago
The part was delivered very quickly the next morning. Very well priced. Part fitted well. Better to get a delivery as parking is a nightmare. I tried 3 times no where to park.
Helpful Report
Posted 1 month ago
Fast purchase, item as described, good value. Euro Car Parts are the best in the business.
Helpful Report
Posted 1 month ago
Used them before and will again, good prices, availability of parts and quick service
Helpful Report
Posted 1 month ago
Absolutely brilliant for fast delivery. Even had I arrive within an hour of placing the order.
Helpful Report
Posted 1 month ago
Easy process from online ordering to store collection
Helpful Report
Posted 1 month ago
Brilliant customer service at sheffield penistone road branch.
Helpful Report
Posted 1 month ago
Click & Collect at East Kilbride Bosch Wiper Blades (front & rear) Friendly service and so easy. Collected within 1 hour.
Helpful Report
Posted 1 month ago
sale prices are really good on engine oils, money saved pays for a filter
Helpful Report
Posted 1 month ago
picked up a new car battery. great value and service.
Helpful Report
Posted 1 month ago
Best prices I found. Nice and local. Always friendly helpful staff. If I need anything motor wise they are always my first choice. Thanks.
Helpful Report
Posted 1 month ago
Purchase was superfast
Helpful Report
Posted 1 month ago
Looked online for Windscreen Wipers and found that ECP was less than a mile away. Reserved and paid in store within 15 minutes. What more could you ask for. The chap on the desk was pleasant and helpful too.
Helpful Report
Posted 1 month ago
Very good and quick service, the part I ordered for same day delivery arrived within an hour. Thank you.
Helpful Report
Posted 1 month ago
QUICK, FAST AND EFFICIENT..
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,644 reviews