Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 280,733 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,733 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Thanks for excepting return
Helpful Report
Posted 2 months ago
Very quick and easy to order roof bars for click and collect.
Helpful Report
Posted 2 months ago
Euro-Car-Parts ("ECP") offer a great service and their U.S.P. is that they so often stock the product your are searching for, that no one else seems to have! They are now my first port of call! On this, I score them 10/10. The only downside I have is that they seem no longer able to post items to Guernsey, whereas within the past decade I am sure they did so. Nevertheless, as ECP were the only supplier I could find having the hub caps I wanted, I bought them. ECP items cost £25.13 to have delivered to Portsmouth and then I had to pay a carrier firm to bring them to Guernsey for another £24.95. If ECP could have used Royal Mail then the cost ECP paid to deliver to Portsmouth would be the same as the cost they would pay to post to Guernsey. It is sad their delivery opportunities are so tied to onje form of oporation. Otherwise, ECP are a great source for anything you want that no one else seems to stock!
Helpful Report
Posted 2 months ago
I ordered some parts over the weekend and the majority of them had arrived by the time I got home from work on the Monday! The rest of the order was delivered the next day and the lovely delivery man checked that they hadn’t got wet! How kind. I was glad the delivery wasn’t all wrapped up in plastic so thank you 🙏🏼 A really good and considerate service.
Helpful Report
Posted 2 months ago
Just so easy, order and go pick it up. Friendly staff who were keen to help.
Helpful Report
Posted 2 months ago
Good value, fast delivery, quality parts
Helpful Report
Posted 2 months ago
Very convenient click and collect service, good range of products at great prices. This was my first clickand collect order and I will definitely use it again in the future.
Helpful Report
Posted 2 months ago
Easy to use quick and a discount, would use again
Helpful Report
Posted 2 months ago
Bought myself a set of new wheel trims, very reasonable price look great so pleased with them I bought a second set so I've got some spares just in case. On both occasions I did the old click and collect which was very easy, good service on both visits although the young lady on my second time seemed a bit sullen, maybe she was having a bad day (we've all had one of those). All in all great doing business with you.
Helpful Report
Posted 2 months ago
Wrong parts
Helpful Report
Posted 2 months ago
I had to cancel my order as I had paid for an express delivery and it hadn’t been progress on the day it was due. When I contacted the customer service team however, I feel the refund was done quickly.
Helpful Report
Posted 2 months ago
Bought brake pads online, collected them in store and only realised when I was about to put them on I’d been given the wrong one. Was told it was a system error that always happens
Helpful Report
Posted 2 months ago
More staff needed on front desk over 30 minutes wait for an item reserved and payed for online
Helpful Report
Posted 2 months ago
No problem. Easy to order and collect.
Helpful Report
Posted 2 months ago
It’s good collection is easy but it’s a bit pricey and options are limited
Helpful Report
Posted 2 months ago
Great customer service.
Helpful Report
Posted 2 months ago
Good Product, Fast Service and Great pricing.
Helpful Report
Posted 2 months ago
Lady served me was absolutely rude unhelpful very unprofessional and no manners how to talk to customers! Definitely never going there again
Helpful Report
Posted 2 months ago
Whilst I’ve used Eurocar Parts several times before it had had always been over the counter items. This time I had to pre-order on line. Ad expected the same great service. Item was exactly as ordered and waiting for at time stated. Thank you.
Helpful Report
Posted 2 months ago
Good value
Helpful Report
Posted 2 months ago
Euro Car Parts is rated 4.3 based on 280,733 reviews