Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 277,803 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 277,803 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 5th June 2026

1287

Anonymous

Anonymous // 01/01/2019

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“Easy platform to use to order parts, although the amount of choices of different manufacturers was a bit confusing. I ordered the wrong rear window wiper, but was easy to return for a refund. Did not have the item delivered, it was a pick up.”

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Posted 1 month ago

“I initially ordered parts online for my car, but during time going to collect them, someone went into the side of my car causing an accident, I told euro part's regarding what had happened, they were quick to refund my money.”

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Posted 1 month ago

“Got parts all in good order, lady was help full. was little bit messing about, to start with ordering on line saying in stock but wasn't so went to shop. Told cme back at 2-30 that day, but had go next day as not there. Was one to next question.”

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Posted 1 month ago

“Very Poor service, they dont reply to messages. I didn't receive my item . They haven't responded in 3 weeks”

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Posted 1 month ago

“The ordering process was super easy but for me it failed when being told about delivery. Online states 3-4 days for home delivery yet over a week had passed and my order was still being processed. I contacted the live chat and was told that there is no immediate reason as to why the order would be delayed and that in 24 hours I would be contacted with an update on the delivery. I did not get contacted again so I had to call customer care, customer care were super nice and had said that the order issue was raised to the regional manager of the branch who would be distributing my order. After a week and half, my order surprisingly came without any email notification. Happy to have had my order deliver but think there is some work to be done to improve customer communication and updates.”

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Posted 1 month ago

“Delivery did not turn up but told at northampton dept waiting. I went to collect it but the order was not ready. I used the online car refistration to purchase new wiper blades but wrong ones recommended. Return was straight forward and the staff in the shop pleasant.”

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Posted 1 month ago

“I collected shock absorbers for my car from Hellaby stockist (I purchased online but it was only local so collected ) the boxes were a little tatty but I didn't look inside My mechanic who is a close personal friend called me later to tell me the shocks were damaged and been fitted before,he did manage to fit them but using different pieces from the old shocks but it's ,not good the parts from Euro car parts were second hand and broken”

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Posted 1 month ago

“Profuct and price perfect. As to treatment from staff in Melksham wiltshire abismal for a start they didn't let me know my part was ready for collection atall i went in 90 mins latter and they were serving customers who had not preordered instead of alerting me and i am disabled and and pleaded with staff as i needed a chair as i have a spinal problem they ignored me till a customer behind me shouted at them.they were not disabled friendl”

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Posted 1 month ago

“Disappointed as my car wasn’t updated in their system even more than one year later. It gives me the wrong oil filter and I have to return it every time and bring the old one to show them as they don’t believe me either.”

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Posted 1 month ago

“Orderded over phone, got just what I wanted at the best price available. Ready for collection within minutes. Friendly helpful staff, proper service.”

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Posted 1 month ago

“When ordering i put in my details and checked ll was correct. Upon collecting my part, I noticed it was the wrong one. Considering I'm they claimed it was in stock, my part wasnt available so I had to settle for the refund.”

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Posted 1 month ago

“Had an issue with my order, contacted over a week ago and still haven’t responded”

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Posted 1 month ago

“Good experience”

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Posted 1 month ago

“Extremely efficient in delivering items, I was amazed when I received my order within a few hours of making my purchase.”

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Posted 1 month ago

“Ordered a set of wiper blades. Only 1 has turned up and the other has been pending for the last week or so.....”

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Posted 1 month ago

“Great service. Great goods”

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Posted 1 month ago

“Great parts at competitive prices with excellent service.”

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Posted 1 month ago

“Done an online order which I was very happy with, but went to collect and there were 3 staff behind the counter with only 1 doing any work. Painfully slow service at the Newport branch. It makes me avoid buying from there.”

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Posted 1 month ago

“Dreadful. Part out of stock. After initial email offering a like for like I have now messaged 3 times to agree to this and then subsequently find out what is going on as I havent heard a single word since.”

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Posted 1 month ago

“Had the part I needed at the best price. Free delivery as well. All good.”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 277,803 reviews