Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 277,805 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 277,805 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 5th June 2026

1287

Anonymous

Anonymous // 01/01/2019

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“After having done a click and collect order line for a bulb and made the paymentonline, , went into the Wembley store for collection. Had to wait for almost an hour to collect the order as there was a queue of customers who were ordering and paying at the counter which takes more time. A separate queue for click and collect orders would have saved me a lot of time and the frustration of just waiting to collect an order which is all done and ready.”

Helpful Report

Posted 2 months ago

“I purchased Castrol EDGE 5W-30 LL Engine Oil (5L) online, but when I collected it from the shop, I was given a 4L container instead. Unfortunately, I only realised the issue after handing the oil to my mechanic, which meant it wasn’t enough for the job. This forced me to make another trip to buy more oil, costing me additional time, inconvenience, and extra money. This is not just misleading—it directly impacted my day and caused unnecessary hassle. Customers should be able to trust that what they order online matches what they receive. I expect this to be taken seriously and for better checks to be put in place to prevent this happening again.”

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Posted 2 months ago

“placed a order then a week later received email stating return accepted refund started, i never received nothing to return,no comms atall. i will not bother with eurocarparts in future.”

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Posted 2 months ago

“Everything as described car part fitted perfectly”

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Posted 2 months ago

“Ordered online on the Saturday for item to be collected from a local branch - expected collection day was the Monday. On the Sunday, I received an email to say there had been a problem with the system and that the expected puck up day would be Tuesday. I went to branch on Tuesday and was told that the item had not been ordered in due to a problem with the system - staff ordered the item. Later that night, I received an email to say that the item was at my local branch. I went to branch on Wednesday and was told that the item was not there - staff re-ordered the item. On Thursday, I received a phone call to say that the item had arrived. I picked the item up on Saturday. Later that afternoon, I received a phone call to say that there was no record of the item being paid for and could I email proof. I emailed proofs of payment on the Sunday and received a phone call on the Monday to confirm payment had been made. Whilst i accept that problems can occur when systems are updated, there should be systems in place for when things go wrong. Customers should not be inconvenienced and be forced to do all of the work for you. Will probably not be a returning customer.”

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Posted 2 months ago

“Not impressed with euro parts bletchley.every time I order parts there always the wrong. Will not be using again.”

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Posted 2 months ago

“Website was quick & easy. When I arrived in store they were polite & helpful.”

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Posted 2 months ago

“Had stopped using ECP due to previously cheaper alternatives. Prices , and availability, now about same. Home delivery is an excellent service!”

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Posted 2 months ago

“I ordered a 3 way jump starter/compressor/ light as my mum’s car battery was flat- it started at the first attempt with the unit and we gave it a good run to recharge the battery. Greatly reassuring to have the unit charged and in the car just in case we need it until she’s able to drive regularly again.”

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Posted 2 months ago

“Still waiting for part to be dispatched over a week later. Not sure why I've been sent a review request when I haven't received the product.”

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Posted 2 months ago

“Took my money when I ordered online for something . They then emailed me to say that they didn't have the item in stock. Offered me a refund which I accepted, now 8 days after the initial purchase I still haven't received my refund.”

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Posted 2 months ago

“Great price and great reliability with delivery and product’s”

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Posted 2 months ago

“can't review my purchase because I've not got it yet. Customer service via the web site is not good auto bot is usless.”

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Posted 2 months ago

“For the price it’s do the job and strong as well Highly recommended”

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Posted 2 months ago

“Traveled from Burnley to Blackburn as only had product in stock there to be told not in stock till day after couldn't get back there in time to collect so goods got cancelled by yourselves”

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Posted 2 months ago

“Very good .. just what I needed .. Came quick.”

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Posted 2 months ago

“Prompt service and a good price.”

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Posted 2 months ago

“Ordered discs pads filters brake pins plates etc said all would be ready for collection easter Monday 09.00 got to the shop only filters there discs and pads would be next day then when I collected following day they supplied wrong discs and if I wanted to exchange I had to purchase again and wait for refund on original purchase disappointed with service”

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Posted 2 months ago

“Ordered brake pads for my car, got the wrong ones (of course!). Returned and swapped out for the correct ones without any bother. Good product, great price, great service.”

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Posted 2 months ago

“5 cans of wd-40”

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Posted 2 months ago

Euro Car Parts is rated 4.3 based on 277,805 reviews