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Euro Car Parts Reviews

4.3 Rating 277,805 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,805 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Anonymous
Anonymous  // 01/01/2019
I have used Euro car parts for along while and have always bee impressed by the technical knowledge shown by the staff.
Helpful Report
Posted 2 months ago
I ordered and chose delivery. Payed extra for quick delivery. Waited over a week and got a refund but no explanation
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Posted 2 months ago
The stock/computer system was down when I arrived, but the staff were amazing. They had a backup system in place and physically picked the parts and supplied them. However, the original system showed them as awaiting Collection 2 days later (i feel guilty for not cancelling the order after receiving parts) Either way, staff put the customer FIRST. Unlike your basement dwelling, anti social IT department who clearly doesn’t. Picking a bank holiday after payday to turn off the Fookin system!!!😆😆😆
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Posted 2 months ago
Very good service, friendly staff
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Posted 2 months ago
Ordered item with express (4 day) delivery. 9 days later it had still not arrived, and no update was provided. My phone calls never got through. So bought it via Amazon with next day delivery instead.
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Posted 2 months ago
Great service.
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Posted 2 months ago
Massive que in person serving, had to go back 3 times
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Posted 2 months ago
Excellent hubs, delivered well packed and on time. Would use them again
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Posted 2 months ago
First time I’ve used Euro Car Parts, never took me long to find what I was looking for, great prices and fast delivery. Will use again. 👍
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Posted 2 months ago
Visited the Crayford / Dartford shop to pick up my online order only to find that my order was out of stock. The manager there spoke to the stores person about this ,who reacted to him by swearing and ridiculing him. Very uncomfortable experience, absolute shambles of a place I would much rather pay more money for products elsewhere.
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Posted 2 months ago
Good 👍🏽 very handy quick
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Posted 2 months ago
Thank you so very much good service and helping
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Posted 2 months ago
Excellent service.Ordered some wiper blades online click and collect and picked them up a couple of hours later.
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Posted 2 months ago
NOT GOOD Ordered my part and payed for next working day delivery, IT NEVER ARRIVED! .. they tried the next day when I was working . I called the number to be put on the phone with someone who was not bothered and told me the store manger would call me back ( NEVER DID !) I ended up having to drive to collect my part 4 days later .. absolutely terrible customer service and support. Would not recommend.
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Posted 2 months ago
Always pleased to order and collect from Filton Bristol branch always happy always ready to help never had a bad experience, one lady always puts a smile on everyone’s faces believe she is Welsh can’t remember name but always a pleasure to order and collect no hassle
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Posted 2 months ago
Very convenient with good opening hours and pretty good service.
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Posted 2 months ago
Perfick service.
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Posted 2 months ago
Normally very good - this time there were system errors that caused delays and problems. Ordered x2 air filters, only ended up needing one. Am still yet to receive a refund. Normally if there’s an issue they refund you right at the counter but this genius new system has caused issues this time round
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Posted 2 months ago
All in stock, promt service.
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Posted 2 months ago
I ordered a part 10 days ago, with the item showing in stock. Yet I have still no confirmation the order has been received let alone the order sent. Yet it is clearly on my account as ordered.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 277,805 reviews