Login
Start Free Trial Are you a business? Click Here

Euro Car Parts Reviews

4.3 Rating 271,328 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,328 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
No confirmation email was received for my online purchase. Not a problem in the end as the depot had the details but this needs to be addressed.
Helpful Report
Posted 1 month ago
Great service and good product thanks
Helpful Report
Posted 1 month ago
I ordered some car parts which did not arrive in the delivery period quoted. I'm not sure if the parts suddenly became "not available" but Customer Services sorted the problem and the parts were delivered in a couple of days by Evri without problem.
Helpful Report
Posted 1 month ago
Great very helpfull thankyou
Helpful Report
Posted 1 month ago
Excellent value and delivered within hours. Extremely pleased
Helpful Report
Posted 1 month ago
Good quality and easy to fit works well
Helpful Report
Posted 1 month ago
Ordered brake parts, were delivered next day free of charge. Parts were good price. What’s not to like.
Helpful Report
Posted 1 month ago
Great service at the Andover branch. He double checked that the wiper blades I had ordered click and collect, were the right size by coming out to the car with the blades, ensuring they matched. Reasonably priced bosch blades
Helpful Report
Posted 1 month ago
Product OK Online ordering process OK Service in the shop far from OK.
Helpful Report
Posted 1 month ago
Awful ...I paid £6 for next day delivery and it arrived 48hrs later
Helpful Report
Posted 1 month ago
Parts arrived quickly although 1 part was wrong and the others didn’t fit even though putting in vehicle details 30 mile trip to take back for a refund
Helpful Report
Posted 1 month ago
Very dissapointing! I've placed an order about 2 weeks ago and the status is still processing. They are liars because they say the delivery time is 3-4 working days. I just need to get my money back but I can't untill the order is out for delivery. So i wouldn't recommend them!
Helpful Report
Posted 1 month ago
Easy to use service, generally do click and collect,reasonably priced, only issue is sometimes the parts don't fit, but this is easily rectified.
Helpful Report
Posted 1 month ago
All is good. Thanks.
Helpful Report
Posted 1 month ago
Click and collect service has been great
Helpful Report
Posted 1 month ago
Always get my part's never let me down and very competitive price thanks
Helpful Report
Posted 1 month ago
Waited 2 weeks and still no parts euro car parts passing the blame onto courier but you are the ones with my money £85 out of pocket and still nothing
Helpful Report
Posted 1 month ago
When placing my order I had no email confirmation and support could not send me one either so I ordered another part to be sure it was delivered for collection. There was no photo of the fuel pump on the website but it said that the part would fit my car. After collecting the part from store and then trying to fit it, I found the part was incorrect. The first part ordered was cancelled but it has been 10 days and I still haven’t been refunded. Awful service, selling parts that are the wrong fitment with no pictures on the website. Still waiting to be refunded for the cancelled order.
Helpful Report
Posted 1 month ago
Great deal on 7 litres of synthetic oil, paid for express delivery and it arrived a day late. No fuss, no argument from ECP and they refunded the delivery charge immediately. Excellent customer service
Helpful Report
Posted 1 month ago
Always a top class service with very many thanks 👍
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 271,328 reviews