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Euro Car Parts Reviews

4.3 Rating 273,644 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,644 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Very efficient Click and Collect system
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Posted 1 month ago
Great service and price
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Posted 1 month ago
Bought two windscreen wipers. Tried to return one as bought one to many. Box not even opened. Staff opened on returning to find one clip missing so cant return. Very frustrating to be told you need to check the box before leaving with item previously. The fact the box sealed was very frustrating. Spent 60 pound in total on 4 windscreen wipers and been refused to take one back as not required is very poor.
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Posted 1 month ago
Great and speedy service
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Posted 1 month ago
Fast efficient service
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Posted 1 month ago
Price is actually insane and quality of item s 100% goods
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Posted 1 month ago
Rear wiper didn’t fit my car after entering in reg number got one from Amazon in the end. Great service from staff in the store when I collected
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Posted 1 month ago
Product wise no problem however your Bedford store needs improvement. The attitude displayed by the staff towards queuing customers is so bad that I doubt that I will buy from you again. Certainly I won’t collect from Bedford again. Trying to park outside the store is challenging at best.
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Posted 1 month ago
Very quick only negative was not having cheaper spark plugs in stock
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Posted 1 month ago
Great to pick things online and reasonable prices and reserve them for pick up at a chosen location. The guy in Bath Europarts on the evening I went to pick up the items I reserved was a nice friendly guy who was quick at serving and efficient.
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Posted 1 month ago
Order was delivered within an hour of ordering. Can't ask for more
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Posted 1 month ago
One word… awful!!! I attempted on two separate occasions in my local area to purchase one of these items (Meguiars bucket lid). It was priced well, however it’s apparent why... Upon arriving to collect it at first I was told the delivery was running late and to come back later despite having a confirmation email and secondly the condition of the item was extremely poor with no packaging to protect it whatsoever when I eventually received it. To be clear, on two occasions the item’s condition was the same and it’s completely unacceptable to advertise something as “new” when it’s so obviously not and in extremely poor condition. Neither of the staff I spoke to hesitated to issue me a refund upon raising this issue, given its obvious poor condition. I’d strongly advise anyone against this product to avoid disappointment.
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Posted 1 month ago
Very good and speedy service
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Posted 1 month ago
I have been purchased parts from Europcar parts for so many years, this time I ordered a car battery and there was no notification about the delivery and person dropped battery outside porch under heavy rain- think about the product and call or leave a message to a person about the delivery - don’t just got up and leave the item. Improve your delivery system- very poor- You call yourself ‘Euro’, at least learn to do ‘Local’ first.
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Posted 1 month ago
Website very good. Found the parts I needed fairly quickly. Parts I ordered for click and collect arrived at my nearest outlet next day. Staff were polite and helpful on phone. No nonsense at pick up point. A smooth, hassle free process. Parts were well packaged and good quality. One point with website : I struggled to access the advertised discount. After a live chat with a representative, I managed to get the generous discount applied to my order. Pleased with purchase.
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Posted 1 month ago
I found the correct part ready. The prices are fair
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Posted 1 month ago
Hello, I needed to change the two front and one rear wipers on my car to continue with this winter driving. I ordered online using my vehicle's reg and I completed the click and collect and went to my local store. Parking was good and the lovely staff member processed and gave me my wipers. The member of staff was polite and friendly and out in the carpark,I managed to clean my vehicle's front and rear glass and then changed the wipers there. Used my screen wash and operated the new front and rear wipers. What a great difference that made, then it started to rain, perfect timing, thanks.
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Posted 1 month ago
Need more staff on the front desk as had a bit of a wait. One staff member and 5 customers waiting.
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Posted 1 month ago
Excellent service: online and in shop
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Posted 1 month ago
Ticked the box, got me going.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,644 reviews