Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 277,810 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 277,810 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 5th June 2026

1287

Anonymous

Anonymous // 01/01/2019

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“I didn't receive part on time slot given, so it was wasted journey first occasion. Also branch serving very slow, very long queue and waiting time. No decent parking for customers all company vans dumped infront of site. One person on desk to deal number of people it Didn't look very professional, need lot of improvement to serve customers better way thanks”

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Posted 2 months ago

“Very poor, wrong part given , unable to check in store and took forever to send refund. Avoid avoid”

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Posted 2 months ago

“I was really disappointed with my experience. I had ordered a collection however due to a computer upgrade at eurocarparts my order wasn’t on the system. I had an email to prove I had placed the order. The order had even been picked already - it had been cleared off since picking. I had used a discount code which could no longer be applied. The shop assistant couldn’t apply a new discount but endeavoured to sort it for me. Unfortunately after two phone calls he was left on hold. I had already been in the shop for 40 minutes at this point and with no idea how long the hold was going to be I left without the items I had ordered. A large waste of my time. The assistant was great given the circumstances but not empowering them to make these kinds of decisions seems silly.”

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Posted 2 months ago

“Easy to order and pay online. Guy on the counter in Newport, Isle of Wight was really helpful on collection.”

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Posted 2 months ago

“Excellent service, and communication.”

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Posted 2 months ago

“Parts I bought are very good quality. It was unfortunate that your system was being updated when I collected my goods as the wait was longer than usual but understandable.”

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Posted 2 months ago

“I wouldn't go back. Put my reg number and ordered wipers only to find out they didn't fit my car. When I brought them back to change them he told me it was my fault even though I followed instructions and entered my reg so what was the point when im told its still my fault”

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Posted 2 months ago

“The service was good”

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Posted 2 months ago

“Having used Euro Car parts in the past and been satisfied with the experience I decided to order again when I needed a replacement battery. Item ordered online for collection as it was easier Saturday and confirmation email received I set off on my 14 mile round trip. Arriving at the store I was informed that due to a computer update that day no orders could be placed and that even though I had received a confirmation email my order could not and would be processed. I was asked to return on Tuesday after the bank holiday. Consequently I went elsewhere to purchase my battery. I'll definitely think twice about using Euro Car Parts in future.”

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Posted 2 months ago

“Nice ovner”

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Posted 2 months ago

“Ordered parts for collection at the Farnborough Hawley Lane store. ECP had a Easter 25% promotion on at the time. I received email confirming parts were ready for collection so I went to the store to pay. I was told there was a system issue and their internal system could not match the easter discount and I as the customer should call customer services to get them to apply the discount despite the fact that Customer service don't work weekends. I showed the staff the confirmation email and they just said theres nothing they could do. Very poor service and attitude from Farnborough store. I didn't buy the parts in the end.”

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Posted 2 months ago

“Ordered item online,said delivery was 3-4 days Item turned up at my door 2hrs later couldn’t believe how fast it came! Would highly recommend this company cheers”

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Posted 2 months ago

“Good price parts, no issues. Delivered with care.”

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Posted 2 months ago

“I live very close to Euro Car parts but avoid as even a click and collect order means lots of waiting in the branch to be served. They didn't disappoint, ordered a battery and wipers over Easter. Was told the wipers would be delayed till the Easter Monday, which was fine. Confirmation email told me to collect parts 9.30am on Monday. Arrived promptly on Monday, only one other customer but still waited 10 +mins to be served, only to be told my order wasn't complete. No apology, no acknowledgement that the email told me to come at this time to collect, took the urgent parts from the order and will return for the other parts. Raised issue via Facebook, no response.....”

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Posted 2 months ago

“Click and collected and got there no qué waited 15 minutes and then got told I needed to pay again, I showed I paid and had to wait 10 mins for them to prove it even though email proof said I'd paid”

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Posted 2 months ago

“First time dealing with Euro Car Parts, problem free, thanks.”

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Posted 2 months ago

“Of all the branches i use St Leonards store is always very slow, only one member of staff on counter even in veey busy periods. No separate person/till draling with collections. On this occasion the ordered parts were not instore day after ordering, which was blamed on a computer issue, there was no prior notification and I had to make a 2nd trip to the store days later.”

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Posted 2 months ago

“Parts readily available. Staff are very helpful and friendly. Nothing a problem 😌 👌 🙂 thanks again. Just to let you know I have already picked up Klarius exhaust clamp!!!! Have received email to pick part up. Thanks ☺️”

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Posted 2 months ago

“Excellent service, quick availability and reasonably priced”

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Posted 2 months ago

“Fantastic service very fast delivery i opted to pay extra express and then realised I'd only purchased 1 wiper blade ordered another and Part arrived that day (again express)”

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Posted 2 months ago

Euro Car Parts is rated 4.3 based on 277,810 reviews