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Euro Car Parts Reviews

4.3 Rating 265,252 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 265,252 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 70%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Euro Car Parts Pool Video Review Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Service at the collection is slow, parts have to be picked even with online paid for orders.
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Posted 2 months ago
Bought Left and Right Front Callipers for my Honda, took a day off work and booked car into garage to fit them. Practically all the washers were missing. The mechanic tried to buy washers at local shop, but they didn't have any. I convinced nim to file down the old ones which he did for an extra £50 for the time. It did work luckily. Really upset, went back into EuroCarParts to tell them, and man at till just shrugged his shoulders. Now I'm really upset. Never again. I'm out of pocket and I feel i have been treated like nothing.
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Posted 2 months ago
Ordered a camper battery at half ten in the morning and it was delivered before 2pm. Excellent service
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Posted 2 months ago
I bought the parts and then found I didn’t need them so took them back. In contrast to earlier returns where they argued with me about the fact that I didn’t have the physical paperwork, just an email; this time they were much better and it was no problem to get the item returned and a a full credit - thanks.
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Posted 2 months ago
Went to the Exeter branch to collect a click and collect order. Order has apparently been 'lost'm the counter staff member was rude and unhelpful. I asked to speak to the manager, to make a complaint, the person then left the desk and miracoulously (by looking on the click and collect shelf) 'found' my order! Won't ever use them again
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Posted 2 months ago
I ordered this part and it turned up on time as promised. I haven’t used it yet so not able to make a comment about it but hopefully all will be well. Great service
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Posted 2 months ago
Order in the morning and arrived by lunchtime exceptional service fantastic thank you!
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Posted 2 months ago
Ordered on line, picked up in shop, good service
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Posted 2 months ago
Great customer service and a really good website to find and order anything car related 👌 Used the one in Cannock for years and there's never been any problems, helpful and happy 😊
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Posted 2 months ago
Excellent servcie and a great price
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Posted 2 months ago
Things have changed there!!!, they were happy, got the stuff i needed and no waiting around.
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Posted 2 months ago
I have bought items from Euro parts and always had good service, and on the odd occasion if there is something wrong with the item they will replace it with no problem, Great Staff,
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Posted 2 months ago
It would have been nice if the order was delivered next day, as it was stated in your website. Not professional at all.
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Posted 2 months ago
Very lovely young girl. She did served me quickly and polite manners
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Posted 2 months ago
Product was fine, staff member was sarcastic when I mistakenly went to the wrong counter because the signage is about 15ft in the air, and not eye level. I’m still getting emails asking me to collect the product despite collecting it the next day.
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Posted 2 months ago
Great product and service!
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Posted 2 months ago
Quality products at competitive prices and excellent customer service.
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Posted 2 months ago
Thank you
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Posted 2 months ago
What an easy process and good customer service
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Posted 2 months ago
We looked for this part on several sites and found it at Euro for two thirds of the price of eBay sellers. Ordered online for local pickup next day, sorted.
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Posted 2 months ago
Euro Car Parts is rated 4.3 based on 265,252 reviews