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Euro Car Parts Reviews

4.3 Rating 280,710 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,710 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Item as described great price will use again
Helpful Report
Posted 1 month ago
Cant fault service, also staff at Carlisle store recently went above and beyond to help me with some parts I needed to return. First class.
Helpful Report
Posted 1 month ago
Trust worthy
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Posted 1 month ago
I really don't like shopping here. I only buy when I absolutely have to because no matter when you go, you wait in line for at least half an hour. Only one person works, and the rest wander around the warehouse or sit in the office. Seeing the line is so long, they should help so people don't have to wait so long. The shop is located Thurrock Trade Park, Oliver Rd, Grays RM20 3ED
Helpful Report
Posted 1 month ago
Alot of parts advertised on your site are not in stock. I have to keep turning to ebay for parts. Not a great sales model from euro car parts!!! Apart from that I like dealing with you!
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Posted 1 month ago
Parts ordered, within 15 minutes on the counter waiting to be picked up
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Posted 1 month ago
Very efficient online ordering and collection for a part no-one else had without waiting a week. Would recommend.
Helpful Report
Posted 1 month ago
I was given a tatty old box, open, with my brake shoes in it. I asked for new sealed box as there were three in stock according to the website. Told that this was the only one they had so I had to accept as my car was stripped down waiting. Got home and the brake shoes were wrong. Back to the branch and told staff they were wrong. Staff (different person) told me no problem as they have more in stock in sealed boxes - I was fuming! Never again!
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Posted 1 month ago
Very helpful and light hearted
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Posted 1 month ago
Friendly service
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Posted 1 month ago
All good never any issues.
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Posted 1 month ago
Ordered parts for delivery, had to go to the store after a couple of weeks and pick them up myself. No note or card ever put through my door to to say delivery attempted, no email or update on order either.
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Posted 1 month ago
Aj order car but er next day delivery when I called them to say delivery gonna be between 9 to 6 nobody turn up so next day I call them nine say somebody gonna call me and I called them As again 11 the guys are gonna call me you’re gonna speak with Man know what’s going on and I call again and nothing happened so on the anti-go to the shop and pick up myself useless
Helpful Report
Posted 1 month ago
Good value quick notification”s decent parts friendly service easy to use web site
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Posted 1 month ago
The best UK car parts company in my opinion
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Posted 1 month ago
Great service. Satisfied as always.
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Posted 1 month ago
Easy to order, pay and collect. Well updated about order status. Good quality and prices.
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Posted 1 month ago
Good quality good service and excellent delivery
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Posted 1 month ago
I was disappointed by my experience. The staff came across as unfriendly and unwelcoming, and I felt as though I was inconveniencing them simply by being there. It gave me the impression that serving customers was a burden rather than part of the service. Unfortunately, this made me feel uncomfortable and reluctant to return. I hope the customer service improves, as a more welcoming attitude would make a big difference. I didn’t wanted to write a review since I got an email I did write about my experience.
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Posted 1 month ago
45 minute wait for a locking wheel nut. Says enough…
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,710 reviews