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Euro Car Parts Reviews

4.3 Rating 280,710 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,710 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The box (brake pads) was open, and the parts were rusty, had to take them back. Clearly as the box was open this was a known issue, really poor service.
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Posted 1 month ago
Always find everything I need, and if the website doesn't show part going in shop helps too.
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Posted 1 month ago
Awesome wheel trims at a great price.
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Posted 1 month ago
Item I bought leaked, took it back a couple of hours after collection and said I couldn’t get a refund as it had been used…..how was I to know it had a leak if it wasn’t used 🤷🏻‍♂️ very poor customer services and £12 down the drain!!!
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Posted 1 month ago
good item nd polite team
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Posted 1 month ago
Knowledgeable and friendly team. Good product availability and competitive prices. Give them a go!
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Posted 1 month ago
I bought a Bosch fuel filter and when I came to fit it ths replacement seal was not in the box. Very frustrating since there was not a second filter at my branch and I had to make a special 16 mile round trip when it came in. It would have been far better it ECP had offered to deliver the second filter foc when I phoned to sort out a solution however, as ever the exchange at the counter was easy enough
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Posted 1 month ago
The online reserve ordering was straight forward, however there appears to many places which requires confirmation. I was under the impression I had reserved the item. When I went to collect the reserve item, I found out that I had not reserved the item, because the last 'reserve' confirmation button was way at the bottom of the page which I missed, due to all the other confirmation beforehand. This areas needs to be simplified, too much information and unnecessary confirmations. Otherwise a good service and courteous and helpful staff.
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Posted 1 month ago
Rubbish no comms
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Posted 1 month ago
Ordered some windscreen wipers and was sent the wrong items. I had to ring 4 times and then go into for branch to get the correct item. Will never order from them again.
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Posted 1 month ago
Yet again, used the number plate search for a brake caliper carrier, it matched up with the Volvo part numbers so ordered it, arrived after 5 days, it was totally wrong, such a waste of my time.
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Posted 1 month ago
Amazing Customer Service, Always Fast And Friendly
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Posted 1 month ago
Sorry but orderd parts it was duplicated after i paid never use again sorry
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Posted 1 month ago
Great perseverance from counter staff to resolve brake parts issue.
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Posted 1 month ago
Wonderful service again from the gentleman behind the till today (knew his stuff!).
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Posted 1 month ago
I ordered a new 12v battery by click and collect, only had to wait a few minutes, the assistant verified it was the correct one for my Ford Puma, I can't fault the service, I'll definitely shop there again!
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Posted 1 month ago
My Dad passed away in April, my Mum has given me his car as a do project. The wheel trims were looking worn out. Until I can find some alloys, I purchased some new trims from eurocarparts. I ordered them and within 20 minutes they were in the car ready to put on. They have brought the car back to life. Amazing service.
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Posted 1 month ago
Part in stock, good price and works well. Oh and really quick delivery. A*
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Posted 1 month ago
Good product, fast and friendly staff
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Posted 1 month ago
Was given a faulty alternator then told they can only do a return and swap… told them I have proof the alternator is faulty and I’d prefer not to swap in case receive another faulty product. Received no help what so ever
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,710 reviews