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Euro Car Parts Reviews

4.3 Rating 280,705 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Low marks not about the on-line ordering, it is about the ability of picking the part up as there was a constant cutting the orderly line from mechanics expecting to and unfortunately being allowed by them not being told to join the queue. Also did not help as the same lad was processing the orders but also going to the back to bring to the counter. This was added to by some customers unsure as to what they want!
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Posted 1 month ago
Reasonable prices and quick collection from in-store.
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Posted 1 month ago
Had everything I needed for service, ordered online collected locally. Simple 👍
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Posted 1 month ago
I am sorry to say that your service is very poor. Unfortunately at each stage of customer interaction with Eurocarparts I left with a poor impression. I ordered online, and received no communication of when parts had arrived for pick up. So I rang the local store, it was so difficult to get through, in waiting system. I had to call three times to get through. Answered by a nice person. Arrived at store, service so very slow, inefficient system of work to support customer. My friendsnhave had the same experiences. Sorry but unless desperate I will not be using you again. I suggest your senior leadership team go out and be a customer and see how you are treated. There is no customer focus and staff are not engaged. From all my interactions with busineses this is always the worse service I receive.
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Posted 1 month ago
I highly recommend it
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Posted 1 month ago
The young lady on reception is always very polite and knowledgeable on your products.
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Posted 1 month ago
Needed a glow plug at quite short notice. Click and collect from Chessington branch the same morning. Had the part. Quick and friendly service and fair price. Thanks
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Posted 1 month ago
Excellent online service with a wide range and choice of products in store services equally excellent All in all a great and speedy sy
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Posted 1 month ago
Took too long to find my parts
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Posted 1 month ago
Ordered a battery for store collection, listed as being in stock. Drove some distance to the store to be told they didnt have it. Asked them to phone and check other stores, but they couldn't get anyone to answer the phone. Complete waste of my time.
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Posted 1 month ago
Excellent delivery time Same day within 4 hours
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Posted 1 month ago
Gave them registration number. Ordered 2 front discs. Wrong parts sent. Euro won't collect so I had to do do a nearly 30 mile round trip to get my money back. I am 77 years old
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Posted 1 month ago
Pleased with the products and service I received.
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Posted 1 month ago
Quite unhappy with the deliver and Guildford customer service. First of all, my item was delayed without any update. Went to pick up 3 times, each time front desk promised to call me for an update, never happened. I missed the fitting appointment that i booked well in advance.
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Posted 1 month ago
Great service online and great customer service at branch.
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Posted 1 month ago
Fast delivery, quality items and well packaged
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Posted 1 month ago
Quick delivery, good communication and product as described.
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Posted 1 month ago
Quick to collect
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Posted 1 month ago
I repair my car my self, sum time ask my mate to help , with big jobs, but he also not a mechanic,
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Posted 1 month ago
Good budget battery. Good price. In stock and collected an hour later. Easy to use website.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,705 reviews