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Euro Car Parts Reviews

4.3 Rating 273,599 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,599 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Parts easy to find online and order. Staff inshore polite and helpful. Pricing competitive and part collection very smooth and efficient.
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Posted 1 month ago
Always have the parts needed, at great prices. Very good customer service 💯
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Posted 1 month ago
We ordered and the item was received very swiftly. Part fitted with no issues. Top job! Thanks
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Posted 1 month ago
Bought a dehumidifier for my car and seems to be working very well
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Posted 1 month ago
Thorough and helpful
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Posted 1 month ago
Great establishment and service but please don’t stock VW in-block cam belt driven water pumps that don’t come complete with an outer body seal / O-ring. Alternatively please keep a supply in stock or at least warn ‘Does not come with seal’ on the item description online. Cost me 90 minutes to find and collect a seal quote a distance away meaning Inhad to work late to get the job completed the same day.
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Posted 1 month ago
I spend £300k on parts per year, unfortunately i am not having someone travel a 1hr round trip if a part needs to be returned, which is where there nearest collection depot is. I can have other major part suppliers that provide a much easier alternative to returning parts, which happensin this line of work! Jog on Euro Parts
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Posted 1 month ago
I have put 4 Stars because the guys in the store were brilliant and were under enormous stress due to the volume of customers coming in, and with only 2 people serving was incredible, the fact that they didn’t lose it was commendable.
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Posted 1 month ago
Ordered a part online and paid for next day delivery. The part arrived next day but it was not the part I ordered. So I still had to visit the store to swap for the correct order.
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Posted 1 month ago
Starter motor was brilliant, did the job. Just waiting for confirmation e mail took so long and the confirmation msg. Said parts be ready in 15 mins , waited over a hour, so went to Europarts shop to see if it had gone threw, checked my bank and payment taken. Think you have IT issues. Staff brilliant trying to sort it in the shop.
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Posted 1 month ago
Had exactly what i was looking for, at the right price, easy purchase process just one problem. I received an email saying the product would be in the branch...except the product wasn't. I couldn't get back in the 2 days they said they would keep it if/when it got there. I ended up getting a credit which was a very smooth process which ironically meant they sort of half rescued the situation. What I really would have preferred however was the probably 'system-generated' email to actually be factual!
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Posted 1 month ago
Was expecting the delivery to be around 2-3 days, turned up the very next early morning, can’t go wrong there!
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Posted 1 month ago
What’s to say. Picked up yhe parts, they were the correct ones. They fitted perfectly
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Posted 1 month ago
Great service. Click & collect was quick and easy.
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Posted 1 month ago
Parts never arrived on the day of collection. I had to source them elsewhere. Then a week later I get a email saying thank you for picking up your parts. I'm guessing they have kept my money
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Posted 1 month ago
Superb - thanks.
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Posted 1 month ago
Ordered a couple of 2BA screws, actually for light fittings. Collected a couple of days after my order was placed. Very happy.
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Posted 1 month ago
Good customer service now previously bad experience wrong parts get twice from them even provided reg number plate now they improve will see for how long
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Posted 1 month ago
Great service and stock levels
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Posted 1 month ago
I’m a novice and wanted to replace a rear light fitting myself. So I called Cambridge branch for advice. You wouldn’t meet a team that is more Honest, helpful and understanding and they also arranged a same stock transfer. With their help, I saved over £200 labour charges. Highly recommended!
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,599 reviews