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Euro Car Parts Reviews

4.3 Rating 282,319 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 282,319 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
“It was good they resolved the issue”
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Posted 2 weeks ago
“Thank you”
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Posted 2 weeks ago
“Poor customer service. Waited 10 mins to be served. No one at the counter. Could hear loud banter amongst the staff inside. Even though ordered online and advised to come 1530 stil had to wait another 30 mins for the order to come thru. I mean you ordered and paid for it. Surely you can pick it up and be ready for the customer to Come, Will leave reviw on google and trustpilot”
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Posted 2 weeks ago
“The click and collect worked great, only negative was the person who processed the order on collection was boarding on rude. Bad attitude and didn’t seem he wanted to be there.”
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Posted 2 weeks ago
“Fast delivers and all the correct items πŸ™Œ”
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Posted 2 weeks ago
“Everything went perfectly Delivered on time by well mannered staff All in good condition and as described”
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Posted 2 weeks ago
“Good customer service”
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Posted 2 weeks ago
“Great product on a really good deal. Very happy customer”
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Posted 2 weeks ago
“Great parts & del;ivery system”
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Posted 2 weeks ago
“Good quality correct fit”
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Posted 2 weeks ago
“From failing a MOT to ordering and collecting the required parts took under a hour, staff in store were fast and friendly, thanks to Euros having the parts in stock, car passes it’s MOT days later!”
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Posted 2 weeks ago
“The overall experience was good from finding the parts on the website, ordering the parts and collecting them. Good service provided.”
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Posted 2 weeks ago
“used this company for many years now, good prices and availability.”
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Posted 2 weeks ago
“Extortionate prices.”
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Posted 2 weeks ago
“Euro Car Parts β€” poor click-and-collect experience I ordered a part online and went to collect it in store. After waiting about 30 minutes, the staff member on the till served me abruptly, said nothing, printed a slip, and handed it over. When I asked where the part was about ten minutes later, I was told to go outside. At the warehouse entrance I was met by another member of staff who was even ruder. The whole process felt disorganised and unwelcoming. I will not be using Euro Car Parts again.”
Helpful Report
Posted 2 weeks ago
“I placed and paid for an order online, click and collect, for a car diagnostic reader and some spray on waterless wax wash. Unfortunately after driving a few miles to the store well after the time that the order confirmation email said it would be ready to collect by, I was told that they didn't have the diagnostic reader in stock and was offered a lower end one, which I left. The refund came through ok within a few days. This is the first time I've had any issues with ECPs click and collect service, having used it many times before at several other branches, which is a shame. I would still consider ordering with them again in the future.”
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Posted 2 weeks ago
“Very good. Thank you”
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Posted 2 weeks ago
“THANK YOU 😊”
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Posted 2 weeks ago
“I have always found the parts to be of good value”
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Posted 2 weeks ago
“Fast and quick service”
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Posted 2 weeks ago
Euro Car Parts is rated 4.3 based on 282,319 reviews