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Euro Car Parts Reviews

4.3 Rating 280,670 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,670 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Excellent service, very helpful member of staff at the York depot
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Posted 1 week ago
Good stock, competitive prices
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Posted 1 week ago
Only some patrs were delivered. When I took the car to the workshop then realised one brake disc was never delivered. Getting through to the local branch was impossible on phone. Finally some one helped to resolve the issue and the missing part was delivered.
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Posted 1 week ago
Very good fast and efficient service, staff were very helpful and informative about the part I purchased for my vehicle
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Posted 1 week ago
Nice quick service thanks
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Posted 1 week ago
Had exactly the tool I needed while working on my van.
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Posted 1 week ago
The website is easy to use, putting in my registration made it so easy to buy the correct parts! Fitting for my mechanic friend was easy & saved me over £200
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Posted 1 week ago
I’ve used Euro Car Parts for years now. Always a store nearby, prices seem reasonable and the staff, in my experience, are friendly and knowledgeable
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Posted 1 week ago
Placed click and collect order Was ready to be collected on arrival without any issues.
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Posted 1 week ago
Ordered parts online for collection same day at 1530 Travelled 15 miles to collect parts to find they would not be in until the following day “as they had changed the vans around and the website was not updated.” Waste of time would never use again.
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Posted 1 week ago
Very good professionals and their products top notch 👌
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Posted 1 week ago
Ordered a part online which said it would be delivered on Monday. It wasn't. Then checked my confirmation email which said it would be 3-4 days it wasn't. On day five I phoned to chase my part and it was then delivered. My car was left off the road and meant I had to find alternative transport at my own cost. Terrible customer service
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Posted 1 week ago
Always have what I need and friendly staff
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Posted 1 week ago
Excellent service. Ordered online and my order was delivered the next day. Can't ask for more.
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Posted 1 week ago
Ordered so called new pads and discs and this is what arrived. Clearly been on another car as its been fitted and rubbed off a caliper. And a chunk out of one of them. Obviously been returned and NOT CHECKED. Couldnt get another set same day so had to be fitted as going on away the following day. Wouldnt get another branch that had them same day
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Posted 1 week ago
Excellent part, easy order/collection, polite staff
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Posted 1 week ago
Available parts and items provided, but not as quick as one would hope, and there seemed to be a mismatch between who served in the front and who didn't. You ought to have separate lines for those who have already purchased a product(s) and are collecting it, and those who are enquiring about what product to buy. Its called click-and-collect for a reason, not click-wait-wait some more-then eventually receive. Perhaps a separate terminal like at Argos would be useful where cusomers can "check-in" that they've arrived with their collection code, and then be called to the front once it is ready to pay for / receive. It seems pointless to queue up and then be advised to wait as it isn't ready.
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Posted 1 week ago
The parts arrived a day late (in 5 days)and in two stages during the day, which put me late for my mot retest ! I tried ringing both the local branch and the number which is for the online service and spent 11/2 hours on the phone with no answer ….so no I wouldn’t recommend Europarts … very shoddy service all round complete pants companydo not use!
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Posted 1 week ago
Fantastic service and perfect fit A1
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Posted 1 week ago
The guy in store was very friendly and very helpful
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Posted 1 week ago
Euro Car Parts is rated 4.3 based on 280,670 reviews