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Euro Car Parts Reviews

4.3 Rating 280,670 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,670 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Delivery was fast but the part did not fit my car. Getting my car on a lift to do the pads to then find out the pads doesn't fit. A company of your caliber shouldn't be getting brake pad sizes wrong. Disappointed and frustrated.
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Posted 1 week ago
Long wait in queue and only one staff serving Not very good and it was very hot weather Also not enough parking spaces
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Posted 1 week ago
Very greatt serbice staff was brilliant and very belp full
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Posted 1 week ago
Very prompt
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Posted 1 week ago
I bought a car dog crate off Euro car parts which was great value compared to other places. It was delivered to the local store with in 2 days and the communication was excellent.
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Posted 1 week ago
Very good products and great prices. I had a minor issue with my order, where one item was not delivered. I spoke to customer services and Eleza was brlliant, great communications and she arranged a quick replacement of the missing item.
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Posted 1 week ago
What's there not to like. Easy to use website, keen prices (although a web search is always useful for the occasions when others are cheaper). Communication is excellent and the longest wait I've had for a product was less than 24 hours, but normally within the hour. Collection is easy for me , as there is a branch within 4 miles and the Stores superviser (Mark) is excellent.
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Posted 1 week ago
Good prices, all parts available. Delivery guy rang before delivery to confirm any delivery issues and agree time which I feel is an improvement and better than others. Good work EuroCARparts.
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Posted 1 week ago
Young lad in shop was so helpful and polite
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Posted 1 week ago
What utter clown designed this industrial estate where Block 5 is on the main road and not actually IN the industrial estate. If you approach from the Kilmarnock side, you won't see Block 5 at all. Your sat nav takes you into the estate. There's no map board telling you where any companies are actually located, and the sequence (block, 1,2,3,etc) makes no sense at all! It was only by chance that I discovered where Block 5 was. Okay, so spleen vented, the salesperson did her job efficiently and politely. But, this industrial estate REALLY needs a map board. I think in future, I'll just go to the paisley branch.
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Posted 1 week ago
Quick delivery and helpful delivery driver, although some better notification of delivery day and time would have been more helpful
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Posted 1 week ago
Quality parts
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Posted 1 week ago
very friendly and helpful small local business, only ever going to be one person on the desk but you wont be waiting long
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Posted 1 week ago
Was good mate
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Posted 1 week ago
Collected order from the local depot. No issues with the collection other than it took ages as there was only one attendant and the two customers ahead of me hadn't a clue what they were actually after. This meant a long laborious search with the attendant to discover what they actually needed. What should have taken 30sec took 20mins...
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Posted 1 week ago
Car parts need to provide reliable and accurate information regarding customer service care phone number, l was provided with a wrong number as I dialled another car parts number and the staff said I I was the wrong number car parts need to up their game as this type of service will not be tolerated by any customers now or in the future!
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Posted 1 week ago
Very easy to find and order my part. On collection at the store, I queried the description on the product. The assistant checked and double checked that the products correct. Full marks for time and effort by the assistant. It was correct !
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Posted 1 week ago
Super fast delivery on the same day as order. Very good value. Product as ordered.
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Posted 1 week ago
Really quick delivery same day parts as described on site. Well done team
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Posted 1 week ago
Great service! Very helpful staff behind the counter ( there was a wrong part on my basket but it all got corrected- no fuss…)
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Posted 1 week ago
Euro Car Parts is rated 4.3 based on 280,670 reviews