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Euro Car Parts Reviews

4.3 Rating 273,338 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,338 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Usually excellent but last time the order l had submitted on line and was in-stock had been stolen before l got there. Was given an alternative that was OK but still disappointing. Do you need to lock up you customer area displays?
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Posted 1 week ago
Good staff to help thank you
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Posted 1 week ago
Supply wrong oil filter for a 4.4 sdv8 range rover to the point where the filter was too small and wouldn't filter the oil if I had fitted it!!! On returning the wrong filter the staff member wasn't very helpfull and almost didn't believe me! I am a 58 year old time served Master mechanic at Jaguar and Daimler Chrysler.
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Posted 1 week ago
It's was quicker to call in my order over the phone, at the Doncaster branch, as no staff where in reception, while 7 people were waiting!! Not good. Think Amazon would if been quicker!!
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Posted 1 week ago
Ordered online for collection. After collection and returning home I then found that I had been given the incorrect part. Had to return to store for an exchange which was sorted with no issues.
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Posted 1 week ago
All good. Just wish that standard service parts availability was better. 20% promo was also great. Convenient store location too. Cambridge. Like Crossland air filter. Appears that it has reduced fuel consumption as believed is letting air better than my previous filter.
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Posted 1 week ago
perfect customer service thank you
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Posted 1 week ago
Right part as described easy to order And collected would recommend using them again
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Posted 1 week ago
Was told via email that it was ready for collection. Drove there. It wasn’t. Was told I’d be phoned when it arrived. I wasn’t. Had to go through a central call centre to try to find out if it was in. Would rather have just been able to speak with someone in the branch. Collected it a day later than anticipated.
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Posted 1 week ago
The chap at the counter was lovely and very helpful and I thank him for the great service he provided. As for the company...there were items missing from my order, out of stock depite their webpage saying they were in stock. Euro are redicilously expensive these days...I buy my parts from online suppliers, parts from these big vendors are 80-90% cheaper. The company is definitely going downhill, when I came in the place was empty, no customers for 20min... they have little to no car parts at all, the startegy is to make quick money on service consumables such as oils, filters, fluids, with a few hundered perecent markup.
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Posted 1 week ago
Battery in stock and polite efficient service.
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Posted 1 week ago
Very pleased with the service from Euro car parts items arrived on stated date ,there is a wide selection of parts to choose from at different prices from economic to main dealer prices, your choice. Easy to order a real help for someone with a slate and chalk education.
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Posted 1 week ago
Excellent service from your staff at Enfield branch thanks
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Posted 1 week ago
excellent quick service, thanks.
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Posted 1 week ago
Great service and product
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Posted 1 week ago
friendly staff at the milton keynes shop. always a good price and have what I want in stock
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Posted 1 week ago
Price reasonable Delivery good Correct parts.
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Posted 1 week ago
I ordered a can of spray paint and chose to pick it up from the Milton Keynes store on a Saturday morning. There were 9 people waiting to be served, and only 1 person serving. It took 15 minutes to be served, and then a further 5 minutes before someone brought me the can of paint. That is poor service.
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Posted 1 week ago
The staff just don’t interact in a polite manner. It’s like the customers are not there. They chat across the counters and ignore customers. Part of the conversation was to run down Euro Car Parts.. just not a nice environment
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Posted 1 week ago
Website offered 20% of if you spent over an amount. I did this but it would not accept code so just did not pick up the order. CANCELLED…. And I aren’t supporting false advertising
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Posted 1 week ago
Euro Car Parts is rated 4.3 based on 273,338 reviews