Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 275,599 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 275,599 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.6 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 14th March 2026

1285

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service from counter staff at Euro Parts, helped me with windscreen wiper replacement- I was very grateful for their assistance- thanks again”

Helpful Report

Posted 1 week ago

“Accurate descriptions. Items are usually in stock, or they can be obtained quickly. Friendly staff”

Helpful Report

Posted 1 week ago

“I ordered from phone it will be done after that i go to euro car part 2hour line they cut it price and give a respite after 10 min they said sorry we don’t have that things if you don’t have things why you show online .They wasted my time”

Helpful Report

Posted 1 week ago

“Will never buy anything from Euro car pars again. I went to collect my goods after receiving an email that the goods were ready to collect. I ended up in a queue for 25 minutes and had to wait for a further 40 minutes before being told my goods WERE NOT there for collection and I should go back the next working day. Terrible service.”

Helpful Report

Posted 1 week ago

“Ordered 12V battery online. Easy ordering, good price, quick collection.”

Helpful Report

Posted 1 week ago

“When i arrived at the store I was presented with a cheaper version of adblue than purchased. Giving a cheaper online price to get you to the store but then giving you a cheaper product”

Helpful Report

Posted 1 week ago

“Telford branch was terrible. Two employees trying to fix IT on the second of two tills, massive queue and no communication to anyone. The third employee who was supposedly serving was actually chatting to the back office staff when they finally started to wonder why the queue was out the door.”

Helpful Report

Posted 1 week ago

“Good customer service”

Helpful Report

Posted 1 week ago

“Waited 20+ mins for a simple click and collect due to only one person being on the desk. Was not that staff members fault as he was working as fast as he could, but store is obviously understaffed. This is not the first time this has happened, it seems to be the norm. Also made a delivery order. Site told me 'next day delivery' through the entire process then once the order completed informed me it was now 4 business days. If I was away of this I would have gone to a different store that had the items I wanted in stock. Items arrived totally unwrapped and unprotected, taped together with a bit of masking tape.”

Helpful Report

Posted 1 week ago

“The front desk team at the Yeovil depot are always friendly, polite & accommodating. They go above & beyond to satisfy their customers and are a pleasure to interact with. Makes such a nice change in this day and age - well done Yeovil ECP!”

Helpful Report

Posted 1 week ago

“Better price than Amazon & eBay. More personable service with a call prior to delivery to check I was in and delivered quickly. Would definitely recommend.”

Helpful Report

Posted 1 week ago

“Got there. They had some system glitch. So waited for an hour. People working there couldn’t find anything for the customers in front of me. Same happened with my order so i left empty handed and ordered it from somewhere else.”

Helpful Report

Posted 1 week ago

“Although your website and receipt stated that delivery would take 3–4 working days, I have still not received my order. I placed it on 2nd April, and today is 13th April. I have a garage appointment today and will incur a loss as the parts will be useless until my next appointment. I would appreciate your urgent assistance regarding this matter.”

Helpful Report

Posted 1 week ago

“Absolute shambles of a company. Avoid at all costs! I ordered a pressure washer over a week ago and have been bombarded with emails telling me it’s ready to collect. I wasted an hour driving to the branch only to find out the item isn’t even there! Nobody bothered to update me or inform me it hadn't arrived. I have contacted them several times and they just keep promising it will be sorted, but a week later and the parcel still hasn't turned up at the branch. I keep getting told it's there, but physically it just isn't. I’ve paid almost £700 for something I haven't even seen yet, and there is absolutely no communication whatsoever. They don't answer questions and they don't update their systems or customers. I will never buy from them again and I would strongly recommend nobody else wastes their time or money with Euro Car Parts. Diabolical service. ⭐️☆☆☆☆”

Helpful Report

Posted 1 week ago

“Easy to use - the guy in the store is quick, efficient and knowledgable. Good pricing also”

Helpful Report

Posted 1 week ago

“Good prices and reliable service”

Helpful Report

Posted 1 week ago

“Brilliant product , already programmed , I bought for ford bmax , no problem my car recognising it , no other gadget needed to make it work just relearn by car as soon as I pressed the button”

Helpful Report

Posted 1 week ago

“First time using euro car parts. Good honest service and friendly staff.”

Helpful Report

Posted 1 week ago

“I went in store to Chesterfield branch to buy brake discs/pads and wipers for two cars. There was a 25% Easter weekend offer online. I asked about this (after going through [arts ordering in store) and was told this was only available online. They said there was no way to apply this in store. So cue me stood, in-store, ordering the same parts and getting the 25% discount. Why? Just why?? The sales person was great in that they gave me the part numbers so that made it a little easier but why not just apply a trade doscount instead of making me faff around? Let's face it, there is a trade discount available which I wouldn't automatically expect but in the circumstances of there being an actual offer available online then just apply it like-for-like. I wouldn't mind if there had been some hardened-fast rule that said they couldn't, but some other non-account holder after me was quoted £120+ for a lambda sensor, moaned a little about the cost and was going to think about it until the sales guy said best they could do was £90, which oddly sounds a bit like a 25% dicsount...”

Helpful Report

Posted 1 week ago

“Very prompt delivery and item as described. Thank you!”

Helpful Report

Posted 1 week ago

Euro Car Parts is rated 4.3 based on 275,599 reviews