Euro Car Parts Reviews

Name: Euro Car Parts
Address: Fulton Road, ,, Fulton Road, ,, Wembley
Rating: 4.29

4.3 Rating 271,254 Reviews

82 %

of reviewers recommend Euro Car Parts

4.3

Based on 271,254 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 71%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr

Euro Car Parts 5 star review on 12th January 2026

1267

Anonymous

Anonymous // 01/01/2019

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“It would be helpful to have a direct phone number to the EK branch as there would be more certainties for the customer to pick up products that have been ordered on line but haven't arrived when computer says. So the direct number and conversation gives the customer more time management accuracy and confidence in your system which doesn't always deliver when the sales team says customer gets to branch to be told come back tomorrow 🙄 hopefully this idea will prevent further confusion for the customer .”

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Posted 1 month ago

“I found the service from Euro car parts very good, and the staff were very helpful with my order.thank you very much for all your help. Kind regards mr Osman.”

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Posted 1 month ago

“I did NOT collect my order, but the store marked it as collected on day 6. I never visited the branch, yet the system showed it as collected and I received a confirmation email. When I went to the store, I was told the manager had ‘accidentally’ marked it as collected. This is a serious breach of trust and procedure. Luckily I spotted it and got my refund, but this should never happen to any customer. Extremely disappointed.”

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Posted 1 month ago

“Delivery arrived with part of the order missing. I notified company straight away. Tone of emails has been accusatory and very elusive from outset. I have had to sign a form promising to cooperate with police etc. Has felt entirely like I have been dishonest which is ridiculous for a few spark plugs! Ordered 23 November. Still havent received replacements as at 04 December. Would have had a refund and bought elsewhere but the suspicion that resulted from asking for a refund lead me to just accept the (very slow) replacement. Hopefully they turn up this time! I know these things can happen but it’s how the company responds that wins repeat business (or not). Will never use this company again.”

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Posted 1 month ago

“I would like to say this has no reflection on the employee it’s my online experience. I purchased a set of wiper blades as they were needed there and then. I paid then proceeded to walk in the rain and when I got to europart premises I was told the wipers wouldn’t be ready for collection until tomorrow. I thought something needed would be available. I did proceed to read the email what said collection next day in the smallest writing. My point is your website isn’t very clear for pick up information”

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Posted 1 month ago

“Ordered a car jump starter pack on line last sat morning from the mansfield branch , went to pick up sat afternoon , item there and collected along with a 10% discount , all worked fine and got the car started happiley on sun. efficient service , only minor gripe it was all a little impersonal.”

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Posted 1 month ago

“Easy to order online. Good prices. Following day delivery. Helpful staff.”

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Posted 1 month ago

“The price for engine oil and filter was good especially after using 15% money of code. I always collect and all parts where ready for collection immediately from the ever helpful and pleasant staff in wigan.”

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Posted 1 month ago

“Very quick and easy ordered the bulb collected an hour later, very efficient, really good price too”

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Posted 1 month ago

“Very competitive prices for batteries, used home delivery which was prompt & reliable.”

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Posted 1 month ago

“The battery was ready to collect and the assistant was helpful.”

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Posted 1 month ago

“Good customer care!”

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Posted 1 month ago

“Great item delivered promptly with care”

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Posted 1 month ago

“Very competitive price and able to collect within 30 mins of ordering on line.”

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Posted 1 month ago

“Speedy delivery great price friendly helpful staff”

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Posted 1 month ago

“easy to use website quick delivery”

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Posted 1 month ago

“Staff af the luton branch were very friendly and helpful.”

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Posted 1 month ago

“Very good value standard products Delivery was very convenient”

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Posted 1 month ago

“Analogue car tyre inflator, ordered on line, same day pick up, works a treat, easy to use (no need for expensive digital version), only £12.99 competitively priced. Added bonus pay on collection, no delivery free”

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Posted 1 month ago

“Very fast delivery and the quality is excellent thank you”

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Posted 1 month ago

Euro Car Parts is rated 4.3 based on 271,254 reviews