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Euro Car Parts Reviews

4.3 Rating 280,705 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Speedy service. Great Value for money.
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Posted 1 month ago
Great prices, great selection of parts in stock, especially useful on a Saturday!! And the staff are always helpful and friendly.
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Posted 1 month ago
Great advice very friendly
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Posted 1 month ago
The assistant was very helpful and explained the process clearly
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Posted 1 month ago
Delivered 40 minutes after order! Web site very easy to navigate and find the correct item.
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Posted 1 month ago
Efficient, professional service with excellent delivery times and helpful staff
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Posted 1 month ago
Very helpful and efficient. Excellent service
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Posted 1 month ago
I needed to do an exchange and reached the store just a couple minutes before closing and the staff were very helpful and sorted everything out for me
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Posted 1 month ago
Always amazing service with great friendly staff
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Posted 1 month ago
Brilliant service first.time having used this company. They were great had the part i needed. They checked it was suitable for my vehicle when I went to collect it. Very professional and polite.
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Posted 1 month ago
Ordered a condenser for a Saab 9-3. Put my reg in and it didn't fit. Meant I had to risk driving it for 2 days with open AC pipes. The clerk tried to argue the refund, however I insisted I got a refund after a little back and forth. Won't be using euros again unless I have to.
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Posted 1 month ago
Always thought highly of euro car parts until I recently placed an order for 2 items. It tool 10 day deliver these items I initially thought they were lost in post so ordered again... the first ones I ordered were delivered the same day I ordered replacements. I went to cancel my second order as it was not yet dispatched. Only to be met with you can't cancel your order but you can return 1 of the products after we send them out to you... All for £5 delivery charge I am disappointed and dissatisfied with euro cat parts my business now will go to gtf or auto doc
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Posted 1 month ago
Value for money. Delivered promptly. Easy to fit
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Posted 1 month ago
Always find them very helpful, using them for years..good service
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Posted 1 month ago
Great seevice & price.
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Posted 1 month ago
Great service. Really good price and super fast delivery. Will definitely use again.
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Posted 1 month ago
Went in a week ago to pick up some car parts I had ordered, when arriving although they said ready to collect, they were not, this is where I was greeted by extremely rude staff even after paying DOUBLE to get new parts. I was promised to receive a refund the following Monday, so I called up on the Tuesday to assure it hadn’t been forgotten about, where I was told to be patient after only asking if it was being processed, still had nothing a week later so I went in yesterday to luckily someone else on the counter, who told me NO ONE had even processed a refund for me and by the time i receive it now it will be 2 weeks. Wouldn’t use again after my first experience with these.
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Posted 1 month ago
After paying & ordering online on 3rd July, I went to the Slough store the following morning to collect the goods. Waited for 10-15 mins to be served and then was told the stock had not arrived. Then after leaving the store, I received an email confirming collection, even though I had not done so. Bought an alternative product elsewhere to get the job done. I then went to the store again on Thurs 9th July to collect the goods, but found there were lots of waiting customers & only one staff member serving. As I had other jobs to do I left. In general the service at Euro Car Parts has gone way down & down over the last few years.
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Posted 1 month ago
My stop - start car battery completely died unexpectedly. I looked on Euro Car Parts Web Site and quickly found a Boch replacement, I paid for it there and then, popped down, (when I got a lift), picked it up and it fitted perfectly. The member of staff at the Stockport branch was very pleasant and helpful. Highly recommended.
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Posted 1 month ago
Still haven't received the part I ordered. All I've had is a card with nothing written on no contact number etc
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,705 reviews