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Euro Car Parts Reviews

4.3 Rating 273,591 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,591 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Ordered a battery online on a Saturday morning, picked it up that afternoon. Good price, battery was fully charged, seems to be working fine.
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Posted 1 month ago
5 Lt Prestone screen wash good service and price, easy collection.
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Posted 1 month ago
100% recommend. Cheap and fast.
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Posted 1 month ago
Delivered very quickly and good quality parts
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Posted 1 month ago
Very good customer service as usual . The Colliers Wood branch .
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Posted 1 month ago
Excellent service
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Posted 1 month ago
Did what the tool was supposed to do did my job
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Posted 1 month ago
Used several times recently. No major issues with vehicles. Last one Bluetooth wouldn't connect in van. Staff friendly amd efficient
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Posted 1 month ago
I bought some brake pads from Euro car parts but the garage where I got my brakes done would not use them as they always used another supplier. I returned the brake pads , no questions asked, no fuss not a problem. My money was back in my bank in days.
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Posted 1 month ago
One young lady serving retrieving the parts doing her level best to deal with a long queue and a lot of questions about parts on numerous vehicles! Waited more than 30 minutes to be served while other members of your staff just wandering around not doing much and not helping. Good teamwork - NOT
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Posted 1 month ago
Website really easy to use & staff very polite
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Posted 1 month ago
Excellent service
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Posted 1 month ago
Great and nice staff would recommend to everyone for fast delivery
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Posted 1 month ago
The service was good we felt well taken care off
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Posted 1 month ago
I'm not sure if I was singled out for poor service. I've used your service before but have never experienced what I have this time around. I ordered a car battery on 16th January and I had to beg your company to deliver my order. I had to 2 phone calls to request help with my order. It was delivered after a week. Me and my wife had spent a lot of money on taxi service going to work while waiting for the battery to be delivered.
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Posted 1 month ago
Great service given with sound advice. Didn't have to wait long and items were all available too
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Posted 1 month ago
due to van being new the part didn't fit. I brought the old part in and was given the right part. Great service.
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Posted 1 month ago
ECP has consistently delivered a solid 4–5 star experience, but on this latest order the rating slipped due to a delayed delivery. That said, their customer service deserves recognition for promptly resolving the issue once contacted.
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Posted 1 month ago
Waited 20 mins in store
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Posted 1 month ago
I ordered brake pads and discs against my car registration number. They were wrong and apparently this happens all the time. I then have to wait days on end for a refund and have to fork out for different ones. Time wasted at the garage who then couldn't fit them!
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,591 reviews