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Euro Car Parts Reviews

4.3 Rating 280,705 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,705 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Quick and easy
Helpful Report
Posted 1 month ago
Polite and professional staff, who were very helpful. Got all that I needed with no issues.
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Posted 1 month ago
Parts at the right price
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Posted 1 month ago
Ordered a pressure washer online for click and collect got to the store stood in a queue for 45 minutes and was then told the item wasn't in stock and then had to wait 4 days for a refund Euro car parts are a complete waste of time will not use ever again
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Posted 1 month ago
Im still waiting for my order that said next day delivery....ive been waiting approx 10 days still no parcel and pour updates
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Posted 1 month ago
I order my car brake pads early Saturday morning they was delivered the same day very fast delivery definitely use them again
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Posted 1 month ago
I ordered my parts on a Sunday for delivery with a forecast of Tuesday and they were with me before 09.00 on Monday morning, outstanding service. All parts of a quality manufacturer and at an excellent price. Would highly recommend Euro Carparts.
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Posted 1 month ago
Order was ready to pick up within 1 hour all was good Thank you
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Posted 1 month ago
I needed some new wipers for a mot,staff very helpful,freindly and knowledgeable.
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Posted 1 month ago
Cheaper than amazon & friendly staff ⭐️⭐️⭐️⭐️⭐️
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Posted 1 month ago
I used collection service part was there on time and it was correct part quick service in and out Thank you
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Posted 1 month ago
The staff were really helpful, but the computer system set up is awful. I ordered a part online, but it didn’t fit. I phone the help line and they said return to my local shop (17 mikes away). I did return it but the local shop couldn’t find my my order due to the computer system not sharing order details, I left the shop 30 mins later, with no refund, whilst the sales assistant tried to find my order. I’m waiting a phone call confirming my refund.
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Posted 1 month ago
Extremely slow service!
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Posted 1 month ago
Bought a new battery. Decent price, delivered next day and took old battery. Fitted perfectly.
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Posted 1 month ago
This has been the worst customer service experience I have ever had. I have been a regular customer and have often purchased parts from your physical store. When my battery failed, I decided to order a replacement using your same-day delivery service, expecting a reliable and professional service. Unfortunately, the battery was never delivered. Even more concerning, I was charged for a same-day delivery service that was never provided. As a direct result of your failure to deliver, I lost an entire day's work because I was unable to complete my job. Despite this, I was still charged for a service that you did not perform. I find this completely unacceptable. Charging a customer for a delivery that never took place is unfair and raises serious concerns about your business practices. If this matter is not resolved promptly, including a full refund of the delivery charge, I will have no choice but to report the issue to the relevant consumer protection authorities and pursue the matter further. I expect this issue to be resolved without any further delay.
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Posted 1 month ago
Parts arrived on time.
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Posted 1 month ago
Good stock. Great prices. Quick reserve and collect
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Posted 1 month ago
Advertised part for my vehicle reg was the wrong part
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Posted 1 month ago
Takes forever to arrive very poor communication
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Posted 1 month ago
Parts in stock and at a good price. I ordered some parts but forgot to add something on. But there was no option to cancel so I placed another order with all items required. When I went to collect I explained this. The store colleague told me that the second order was down for collection in Tamworth, even though my email clearly stated Leicester store. He was able to sort it out in the end but could've been more pleasant about it, I specially as I'd explained the reasoning behind it and that my email showed collection for Leicester for both orders placed.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,705 reviews