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Euro Car Parts Reviews

4.3 Rating 271,269 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 271,269 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Fantastic service, very fast delivery, cheap prices highly recommend
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Posted 1 month ago
Perfect very good price
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Posted 1 month ago
Women at the desk did not help me when I asked if it was for my car she was very rude when I first entered the shop she took ages to come to serve me when she finally come out to serve me she was on the phone clearly talking to her friend she processed to carry on her conversation on the phone while leaning on the counter while I was stood waiting for her to finish she then served me while serving me she was very abrupt she then refused to apply the discount I had from the parts and made me do it over the internet so I placed the order on the internet. She then said I need to wait 15mins to get it so just wait outside so I did. After 15mins I went back inside and yet about waited at the till for a while when she came through the door she was once again on the phone to her friend asking how she's going to get home she said it's not ready yet you will have to wait. After waiting again I then got my parts and she was once again on the phone before dealing with me when I asked about the returns she just said 30 days and then walked back out the door to the back not good enough poor service rude and slow.
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Posted 1 month ago
Very good Thank you
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Posted 1 month ago
Normally great service but this time I purchased a Bosch starter motor, the one I received was an Indian refurbished with a Bosch sticker on it Not excerptible
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Posted 1 month ago
Had to make contact with Europarts over confusion about conformation of order. Short conversation resulted in order confirmed and parts delivered within 24 hrs - very professional and I was very grateful.
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Posted 1 month ago
Great service and prices
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Posted 1 month ago
Gave my Car make and model along with the registration. Was told to buy this certian wiper blades so I did. I then took car to get MOT and they advised me I had the wrong wiper blades! So I had to purchase elsewhere and then travel back another day to return.
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Posted 1 month ago
The website is absolutely rubbish. No pictures load, when I looked for the part only three versions appeared. I managed to order the wrong part, it arrived instore the next day. I immediately got a refund. The lads in the store were very helpful. My advice, sort out your Web site, stop the pop ups and special offers. Don't ask for my car reg and then have nothing in stock for it and I know that you do. Sort out a proper parts catalogue, it isn't helpful the way that you sort them popular parts. Trying looking for a wheel hub. Good luck with that.
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Posted 1 month ago
Made order for new wiper places for my Honda CRV my initial search gave me a compatible product DENSO which was not suitable but changed for Bosch with no problems.
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Posted 1 month ago
Service ! price ! and product choice ! are just there for the DIY and mechanics
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Posted 1 month ago
The waiting time for the order to get to the store was too long.
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Posted 1 month ago
Very reliable and friendly staffs. Customer service on point.
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Posted 1 month ago
Bargain priced purchase and fast service. Only downside is that I had difficulty finding your place in Sunderland because I was looking for a Euro Car Parts sign which was not very prominent.
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Posted 1 month ago
I Wanted a battery for my vehicle and the staff member was very helpful and assisted me perfectly
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Posted 1 month ago
Parts ordered online and ready for collection, staff were friendly.
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Posted 1 month ago
Ordered online click and collect easy to use website and parts were in on time and were correct parts aswell good freindly customer service in branch very happy with my experience
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Posted 1 month ago
Excellent service next day delivery
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Posted 1 month ago
Ordered a filter for my car online using the number plate search. When collected it was not the right filter. When I returned it I was then charged double the price for the correct filter, despite the email confirmation having my cars make and model on it.
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Posted 1 month ago
Order arrived a week after I had ordered. Darren was usually quite quick responding to my emails when I was chasing it up. The Europart App on my phone did not show my order or status at all although it shows all my past orders. There seems to be a disconnect in your system. At the very least I should have got regular email updates to keep me informed. The brake pads box had already been opened and one of the pair had the protective wrapper already removed. I don’t know if I should have also received new clips/,grease sachets or not in the box. Regards
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 271,269 reviews