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Euro Car Parts Reviews

4.3 Rating 273,598 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 273,598 reviews
Shipping & Delivery
Delivery Methods
Own Driver, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 71%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.4 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
The service was good we felt well taken care off
Helpful Report
Posted 1 month ago
I'm not sure if I was singled out for poor service. I've used your service before but have never experienced what I have this time around. I ordered a car battery on 16th January and I had to beg your company to deliver my order. I had to 2 phone calls to request help with my order. It was delivered after a week. Me and my wife had spent a lot of money on taxi service going to work while waiting for the battery to be delivered.
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Posted 1 month ago
Great service given with sound advice. Didn't have to wait long and items were all available too
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Posted 1 month ago
due to van being new the part didn't fit. I brought the old part in and was given the right part. Great service.
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Posted 1 month ago
ECP has consistently delivered a solid 4โ€“5 star experience, but on this latest order the rating slipped due to a delayed delivery. That said, their customer service deserves recognition for promptly resolving the issue once contacted.
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Posted 1 month ago
Waited 20 mins in store
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Posted 1 month ago
I ordered brake pads and discs against my car registration number. They were wrong and apparently this happens all the time. I then have to wait days on end for a refund and have to fork out for different ones. Time wasted at the garage who then couldn't fit them!
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Posted 1 month ago
I needed a part for the car, Euro car parts was my first choice to purchase. Great website I found exactly what I needed and it was in stock. So I reserved it and paid it was ready to collect same day or later if required. It was easy to collect and fitted within the hour. Great service as usual. Many thanks.
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Posted 1 month ago
I ordered an expansion tank online, click and collect, but was unable to find the compatible pressure cap for it on the website. When I went to collect it I was told I couldn't have the promotional discount because I didn't order it online. Having been served by an unhelpful " computer says no ! " member of staff , it was such hard work trying to buy anything else, I just gave up !! I have used Euro for a very long time but in recent years their service is getting poorer, prices too high and the competition is much better.
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Posted 1 month ago
Very quick delivery of correct parts.
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Posted 1 month ago
Highly reccomend always good parts and availability
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Posted 1 month ago
The item arrived less than 24 hours after I placed the order. Excellent service.
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Posted 1 month ago
Useless, gave me the wrong items and wasted my time trying to fit my parts when they were wrong
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Posted 1 month ago
The shop had the oil I needed and after I bought online I picked it up 15 mins later and saved 20%. Great service and value for money.
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Posted 1 month ago
Very good service & friendly staff. Will buy from again.
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Posted 1 month ago
Great service
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Posted 1 month ago
GReat service easy online ordering, good price thanks Euro Parts.
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Posted 1 month ago
Very polite and helpful person who dealt with my order, first class.
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Posted 1 month ago
Recently purchased Brembo discs and pads, excellent service when collecting, great price also๐Ÿ‘Œ๐Ÿป
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Posted 1 month ago
Everything good Quick collection at store
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 273,598 reviews