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Euro Car Parts Reviews

4.3 Rating 280,715 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 280,715 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Live Chat, Email, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Bought a Bestway solar cover from them arrived with packaging and cover slit where delivery was opened with some kind of knife. They were great and delivery driver took it back,local store rang and said they'd send replacement. Replacement arrived and gone to get it out today and packaging slit on bottom and solar cover slit again so unusable. Contacted them and been told to contact Bestway and claim under warranty. This is not a warranty issue it has been damaged prior to delivery by someone it is not faulty. Don't seem to understand consumer rights and won't collect or arrange refund so I now need to trapse to a store to try sort even though I ordered online. Amy at customer services was most unhelpful. Said she understands consumer rights and warranties but clearly doesn't as my contract is with euro car parts and they've delivered a damaged item so I am due a refund
Helpful Report
Posted 1 month ago
Great Branded Product. Dispatched quickly BUT they use Evri which meant that the battery lay in Evri's Scottish Depot for a week. Lost the use of the car for 7 days as a result. Forget them if you live in rural ares, Evri do don't give a damn
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Posted 1 month ago
Was awful!!
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Posted 1 month ago
Excellent service. Great price and was delivered less than an hour after ordering! Highly recommended
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Posted 1 month ago
Great idea but poorly executed almost everyone I know has uses ECP and has received the wrong parts.
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Posted 1 month ago
O should give you 0 star 😏 My order never reached me. It was simply left on a desk and was later lost. Your responsibility was to make sure the parcel was delivered to me, not just left unattended with out box or bag. I contacted customer service several times, but I only received the same repeated responses, with no real help or resolution which is I feel down from customer service. I am very disappointed with this experience. I will not be buying from you again, and I will also share my experience with my friends and family.
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Posted 1 month ago
As usual Sam was pleasant and efficient. My first stop shop usually because prices are competitive and you are served with a smile which has become increasingly rare these days.
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Posted 1 month ago
Great products at a great price and delivered by a great Courier
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Posted 1 month ago
The Battery i purchased was perfect and does what it's meant to.
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Posted 1 month ago
All fine, Great job...
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Posted 1 month ago
ordered and collected same day
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Posted 1 month ago
Very pleased with the service
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Posted 1 month ago
Excellent & very quick service
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Posted 1 month ago
Very satisfied with the service and with the members of staff .
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Posted 1 month ago
Quick and easy. Needed a part on a Sunday, found the part locally, collected, fitted, job done
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Posted 1 month ago
Great service part was ready fast collection was easy.
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Posted 1 month ago
Very good service battery was not to expensive
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Posted 1 month ago
Ordered online ready for collection 10 minutes later
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Posted 1 month ago
Awesome always got what I need
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Posted 1 month ago
Excellent service. Good value.
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Posted 1 month ago
Euro Car Parts is rated 4.3 based on 280,715 reviews