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Euro Car Parts Reviews

4.3 Rating 277,763 Reviews
82 %
of reviewers recommend Euro Car Parts
4.3
Based on 277,763 reviews
Shipping & Delivery
Delivery Methods
Courier, Own Driver
Average Delivery Time
Next Day
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.5 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Easy
Intex Frameset Swimming Pool (Rectangle) - 4.5 x 2.2 mtr
Read Euro Car Parts Reviews
Good product, great price , easy pickup
Helpful Report
Posted 1 month ago
Friendly staff and very helpful
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Posted 1 month ago
Click and collect order. Right price and very helpful staff. No problems at all
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Posted 1 month ago
Good customer service
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Posted 1 month ago
Good quality mirrors
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Posted 1 month ago
No complaints very good service
Helpful Report
Posted 1 month ago
Ordered the part (showing in stock) went 2 days later to collect. Not in stock. Why did I have to drive there to be told it's not available!? When ordering online it should be picked and put on a shelf ready and taken off sale, not sold to someone else for a customer to be let down. Really frustrating experience. Ordered off Amazon next day for £5 less. Won't bother in future.
Helpful Report
Posted 1 month ago
Customer in store was exceptional. I can’t thank your colleague enough, I didn’t pay attention when creating an online order and had to duplicate it, which was relayed to me. Despite creating additional work for your colleague, he pointed me in the right direction for the future. Cannot commend him enough. Thank you for support and excellent customer service.
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Posted 1 month ago
Parts ordered were available the next day for collection. Pleasant staff sorted order out which was all correct easy.
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Posted 1 month ago
Decent kit, on time and it even fits. Just what was needed. Nice people too.
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Posted 1 month ago
Delivery too slow
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Posted 1 month ago
Great service, products and delivery time as always.
Helpful Report
Posted 1 month ago
Placed an order online for collection, once I got in store i asked the sales person if I could take a look at the order before purchasing. When I looked at it, I noticed it wasn't quite what I needed. The sales person cancelled my order for me and tried to find the item I was after, sadly none in stock. But because of the customer service I recieved in the Folkestone branch. It still warrents 5/5
Helpful Report
Posted 1 month ago
Needed a battery quickly.Ordered online click and collect great service.
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Posted 1 month ago
I didn't realise Euro Car Parts did home deliveries now - and same day too. Better than Amazon! Needed a wiper blade, put my reg in on the website, it told me which blade I needed and it was delivered to my doorstep 4 hours later. Can't ask for better than that.
Helpful Report
Posted 1 month ago
Helpful & friendly service
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Posted 1 month ago
Easy to order and collect within 1hr. Also my wiper blade was in stock.
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Posted 1 month ago
Parts i ordered arrived next day, easy pick up and perfect fit on vehicle
Helpful Report
Posted 1 month ago
Parts in stock,had to contact customer service as part wasn't delivered on time but the person I contacted was extremely helpful and refunded my delivery charge.Overall a great service.
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Posted 1 month ago
Prompt service especially as I changed my order at the counter.
Helpful Report
Posted 1 month ago
Euro Car Parts is rated 4.3 based on 277,763 reviews